{"id":2931778,"url":"https://alion.io/job/johnson-controls-controls-truck-based-service-manager","title":"Controls Truck Based Service Manager","company":{"id":448321,"name":"Johnson Controls","domain":"johnsoncontrols.com","url":"https://alion.io/company/johnsoncontrols-3","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":89,"open_postings":766,"ghost_share":0.001,"stale_share":0.631,"repost_share":0.013,"time_to_fill_p50_days":21,"computed_at":"2026-10-24T06:02:35Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Lenexa, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":92400,"max":138900,"currency":"USD","period":"year","gross":null,"usd_annual":138900},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-10-20T14:49:31Z","employer_posted_date":"2026-10-20","last_verified_at":"2026-10-24T04:15:51Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"About Us\nJohnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.\nFor more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.\nControls Truck Based Service Manager\nAt Johnson Controls, our service teams help customers keep HVAC and building controls systems running reliably, safely, and efficiently. This role leads a truck-based service organization focused on customer account leadership, labor and material growth, team development, and strong service execution.\nRole Overview\nYou will be responsible for leading service customer account activity across the team’s customer base, driving profitability and productivity, supporting customer relationship development and satisfaction, and ensuring employee development, retention, and safety program compliance.\nKey Responsibilities\nLead service customer account growth and execution for the assigned customer base.\nSet and monitor goals for gross margin delivery and profitability, including Planned Services Agreements and Labor & Materials (L&M) work.\nDrive L&M growth through Technicians and Team Leads.\nLead execution of assigned service business, including warranty-related customer issues.\nReview and approve L&M quotations.\nOversee budgeting, forecasting, and accounts payable/receivable activities.\nMaintain appropriate staffing levels to support existing and new business needs.\nHire, train, transition, and develop new employees, and manage day-to-day performance of the service team.\nConduct formal performance reviews and address related people-management issues.\nSupport supervision and audits of Technicians, Customer Service Agents, and others involved in the service delivery process.\nProcure and maintain fleet and tools inventory.\nEnsure safety performance and program compliance.\nHow You Will Do It\nOwn customer outcomes with accountability, safety, and integrity in every decision.\nStay close to the work, remove obstacles quickly, and focus on the issues that most affect customers and the team.\nUse clear goals, regular follow-up, and practical problem-solving to improve performance every day.\nBuild trust across technicians, customer service, and leadership so the team wins together.\nBalance service execution, staffing, and financial results by staying organized and proactive.\nCoach a diverse workforce with union and non-union employees using clear communication and consistent expectations.\nUse audits, reviews, and operational discipline to strengthen service delivery and maintain standards.\nQualifications\nTechnical school training or equivalent experience in the HVAC or building controls industry.\nThree or more years of management experience in a similar service deliverable environment.\nStrong ability to prioritize work activities, manage scheduling, and lead a diverse team.\nStrong interpersonal, customer service, and negotiating skills.\nDemonstrated competence in written and verbal communication.\nBasic financial accounting experience.\nDemonstrated proficiency in MS Office products and the basic Windows environment.\nNice to Have\nDiploma in Electronic or Mechanical Systems.\nFive years of prior experience in the HVAC or building controls industry.\nFive or more years in a service management role directing a similar service deliverable team.\nWhy Join Us\nWe offer a competitive base salary and a comprehensive bonus program. You will also receive three weeks of paid vacation in a calendar year, holidays, sick time, and three PTO days per calendar year. Our benefits package includes 401K, medical, dental, and vision care available day one. You will have access to extensive product and on-the-job/cross-training opportunities, an encouraging and collaborative team environment, dedication to safety through our Zero Harm policy, scheduling and management support, and JCI employee discount programs through The Loop by Perk Spot.\nIf this sounds like the right next step for you, we encourage you to apply today.\nHIRING SALARY RANGE: $92,400 - $138,900 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This role offers a competitive Bonus plan that will take into account individual, group, and corporate performance. This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us.\nJohnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visitEEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.","description_format":"text","description_chars":6159,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["401k plan","Equity"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Energy Efficiency","HVAC & Refrigeration","Access Control & Alarm Systems","Building Automation & Controls"],"lifecycle":[{"event":"open","at":"2026-10-20T14:49:31Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 61 · green card filings: 15","filings_12m":61,"filings_prev_12m":53,"green_card_filings_12m":15,"median_offered_wage_usd":109474,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.628,"p_room":1,"age_days":3,"expected_fill_days":21,"reasons":["conf:1","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-10-24T06:02:35Z"},"pay":{"stated_usd_annual":138900,"is_top_pay":true},"html_url":"https://alion.io/job/johnson-controls-controls-truck-based-service-manager","json_url":"https://alion.io/job/johnson-controls-controls-truck-based-service-manager.json","meta":{"generated_at":"2026-10-24T09:02:20Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":12925,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-25T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":448321},"rest":"https://alion.io/mcp/rest/get_company?id=448321"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fjohnson-controls-controls-truck-based-service-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fjohnson-controls-controls-truck-based-service-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fjohnson-controls-controls-truck-based-service-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/johnson-controls-controls-truck-based-service-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fjohnson-controls-controls-truck-based-service-manager"}]}