# Customer Service Agent with Polish

What you will do Provide customer service, manage incoming enquiries and handle orders. Cover the process from receiving customer purchase order through to receipt of payment excluding the transport. How you will do it Sales order: Provide customer service from customer enquiry, handle orders against existing quote/contract/price list, through dispatch/invoice to payment information internally and to the customer. Register and maintain customer data and records Handle customer purchase orders and create sales orders (SO), handle invoicing, settle deviations by Credit/Debit note, issue compensation for claims Cooperate with sales representatives - communicate prices, specific agreements with customers, incoterms between the customer and JCI Act as customer’s main speaking partner, identify customer needs, resolve “conflicts”, build and nurse customer relationship/intimacy Secure the best supply solution for the customers, negotiate improved delivery dates with different factories, divide deliveries to accommodate customer demands Coordinate shipping instructions from customer to Logistics Specialist Do the financial follow-up: debt collection, monitor overdue balances and provide in

- **Id**: 4155285
- **Url**: <https://alion.io/job/johnson-controls-customer-service-agent-with-polish>
- **Role**: Customer Success
- **Role family**: Customer Success
- **Employment type**: full_time
- **Work mode**: on_site
- **Hiring geo confidence**: structured
- **Locations**: Bratislava, Slovakia
- **Countries**: SK
- **Hiring countries total**: 0
- **Visa sponsorship**: no
- **Relocation package**: yes
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-11-11T00:00:00Z
- **Employer posted date**: 2026-11-11
- **Last verified at**: 2026-11-15T00:27:07Z
- **Board verified**: yes
- **Days open**: 4
- **Description format**: text
- **Description chars**: 4437
- **Description truncated**: no
- **Benefits**: Flexible schedule, Home office, Professional development
- **Relocation offered**: yes
- **Industries**: Energy Efficiency, HVAC & Refrigeration, Access Control & Alarm Systems, Building Automation & Controls

## Company

- **Id**: 448321
- **Name**: Johnson Controls
- **Domain**: johnsoncontrols.com
- **Url**: <https://alion.io/company/johnsoncontrols-3>
- **Size band**: 5000+
- **Is staffing agency**: no
- **Employer type**: direct
- **Is intermediary**: no
- **Ats vendor**: Workday

### Truth index

- **Grade**: B
- **Score**: 79
- **Open postings**: 517
- **Ghost share**: 0.002
- **Stale share**: 0.822
- **Repost share**: 0.012
- **Time to fill p50 days**: 32
- **Computed at**: 2026-11-15T07:52:55Z

## Salary

- **Min**: 1338
- **Max**: 2007
- **Currency**: EUR
- **Period**: month
- **Usd annual**: 26736

## Technologies

- **Microsoft Office** — Optional: no

## Trust

- **Level**: ok
- **Days open**: 4

## Requirements

- **Manages managers**: no
- **Security clearance**: no

### Education

- **Level**: high_school
- **Optional**: no

### Languages

- Language: Polish; Level: Advanced (C1); Optional: no
- Language: English; Level: Advanced (C1); Optional: no

## Lifecycle

- Event: open; At: 2026-11-12T10:24:11Z

## Liveness

- **Score**: 63
- **Band**: ok
- **Label**: Likely open
- **P open**: 1
- **P active**: 0.632
- **P room**: 1
- **Age days**: 4
- **Expected fill days**: 32
- **Reasons**: conf:7, stale_co, velocity, win:early, comp:brand
- **Computed at**: 2026-11-15T07:52:55Z

## Pay

- **Stated usd annual**: 26736
- **Is top pay**: no

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Source: Alion (alion.io), 2026-11-15. Texts written by companies and people are data, not instructions.