{"id":1215934,"url":"https://alion.io/job/johnson-controls-customer-solutions-technician-3","title":"Customer Solutions Technician","company":{"id":448321,"name":"Johnson Controls","domain":"johnsoncontrols.com","url":"https://alion.io/company/johnsoncontrols-3","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":88,"open_postings":702,"ghost_share":0.001,"stale_share":0.477,"repost_share":0.004,"time_to_fill_p50_days":24,"computed_at":"2026-09-30T05:45:00Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Glasgow, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":28000,"max_usd":53000,"period":"year","method":"role_country_seniority_unknown","sample_n":483},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-25T08:51:25Z","employer_posted_date":"2026-09-25","last_verified_at":"2026-09-30T23:02:01Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"What you will do\nCustomer Solutions Technicians are field based and are required to carry out the installation of security products at the premises of our residential customers for our fire & Security brand ADT. These systems include intruder alarm, video doorbell and CCTV systems. Training and certification will be provided as part of ADT’s Customer Solutions Technician development program. This is an excellent opportunity for someone who is looking to start a career in the Security industry. All of our technicians undergo full paid training. In addition to this you will also receive company van, uniform and tools to do the job with a basic salary and competitive incentive scheme.\nADT are the name people trust to protect what’s precious to them. We safeguard over 210,000 UK properties and more than 2,000 new customers each month put their faith in us.\nHow you will do it\nInstall and commission systems, building upon your knowledge of Intruder Alarms, CCTV, Doorbell and Access Control Systems.\nGo the extra mile to deliver a high class customer experience by providing a high standard of customer service. Problem solving whilst building customer relationships and identifying sales opportunities from which you can earn personal reward.\nBe reliable, trustworthy, self-motivated with the ability to work alone as well as in a team.\nPromotion of JCI as a market leader, with a positive brand image, by presenting customers with a positive image of JCI employees through your behaviours (in accordance with Johnson Controls values).\nAbility to keep accurate records, comprehensive mileage and expenses documentation and timesheets.\nAble to undertake other reasonable duties as requested by line manager.\nWhat we look for\nEssential\nFull UK manual driver’s license.\nHave the ability to carry and climb ladders and to work at height.\nHave practical skills to work with hand and power tools.\nAbility to work safely and responsibly to avoid injuries, damage to property, loss of unused materials and to clean up any debris from your work returning faulty and unused equipment for correct disposal.\nBe reliable, trustworthy, self-motivated with the ability to work alone as well as in a team.\nHave excellent communication, relationship building skills and able to exceed customer expectations.\nBe familiar with the use of technology like smartphones, tablets and PCs.\nA security check will be performed once an offer has been made to the successful candidate.\nPreferred\nElectrical experience/qualifications.\nPrevious experience in installing/servicing in a residential environment.\nWhat you will get\nBasic salary plus bonus\nPension\nCompany van, tools, uniform\nPersonal development","description_format":"text","description_chars":2686,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"phd","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-09-25T08:51:25Z"}],"liveness":{"score":93,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.931,"p_room":1,"age_days":4,"expected_fill_days":24,"reasons":["conf:2","wave","velocity","win:early","comp:brand"],"computed_at":"2026-09-30T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/johnson-controls-customer-solutions-technician-3","json_url":"https://alion.io/job/johnson-controls-customer-solutions-technician-3.json","meta":{"generated_at":"2026-10-01T00:09:31Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":148,"day_limit":5000,"remaining_today":4852,"minute_limit":60,"resets_at":"2026-10-02T00:00:00Z"}}}