{"id":1201272,"url":"https://alion.io/job/johnson-controls-equipment-operations-specialist-2","title":"Equipment Operations Specialist","company":{"id":448321,"name":"Johnson Controls","domain":"johnsoncontrols.com","url":"https://alion.io/company/johnsoncontrols-3","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":85,"open_postings":752,"ghost_share":0.001,"stale_share":0.596,"repost_share":0.013,"time_to_fill_p50_days":22,"computed_at":"2026-10-21T05:46:15Z"}},"role":"Operations","role_family":"Operations","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Las Vegas, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":34000,"max_usd":71000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":2427},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-24T20:54:01Z","employer_posted_date":"2026-09-24","last_verified_at":"2026-10-21T19:06:25Z","board_verified":true,"closed_at":null,"days_open":27,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":27},"description":"About Us\nJohnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.\nFor more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.\nWhat you do:\nUnder general supervision, the Equipment Operations Analyst coordinates equipment contract scheduling, revenue forecasting, billings, collections, vendor purchases and subcontract creation with guidance from the Project Owner / Equipment Sales Agents.\n\nPartners effectively with the Equipment Operations Team Manager(s) to ensure financial commitments are met monthly, quarterly, and annually.\n\nEnsures work performed is in compliance with state, local, federal, and legal requirements and operates with the highest of ethics and all work is completed in a reasonable timeframe.\n\nAnalyzes and assesses operations agent team performance and makes adjustments as needed to enhance operations performance in a cost-effective manner.\n\nDevelops relationships with our customers and vendors/subcontractors to facilitate management of accounts payables and accounts receivables effectively.\n\nHow you will do it\nAnswers any customer inquiries and resolves or escalates issues, as appropriate.\n\nSupports booking of all equipment contracts, including stock chiller process ensuring accuracy on addresses, tax, terms and including monitoring equipment contract booking, approvals as well as holds and assists in resolving with Contract Accounting.\n\nMonitors all communication holds and credit legal holds, CRSD and entry of updates, shipping holds, alerts and factory communications to ensure prompt reconciliation of issues.\n\nPlaces orders with commercial factories and/or 3rd party vendors, answers questions from vendor/subcontractors and communicate with team on any issues needing attention.\n\nSupports SAE/EQ Sales Agents release/processing of applied equipment. Reviews the orders and resolves any non-configuration/technical order processing errors in IIS.\n\nCoordinates contract scheduling to align backlog to plan and forecast. Follows up on tasks to ensure completion in an established timeframe (i.e. vendor/subcontract invoices, billing, material purchases, etc.). to meet monthly financial commitments.\n\nAssists with initial creation of favorable schedules of values and reviews with SAE, monitors equipment shipment reports to perform billing timely and in accordance with terms and conditions and shipping terms, and ensures EW billing is accurate. Processes credits and obtains approvals as necessary.\n\nDevelops and maintains viable long-term relationships with customers, factory contract operations and vendors.\n\nParticipates in business review meetings by preparing and discussing critical contract information pertinent to current profitability status (i.e. AR disputes, slippage issues, un-booked change orders, billings). Researches and follows up on questions identified during monthly business (backlog) review.\n\nIssues SR for Start-up and assist in coordination of service turnover with CSA.\n\nResolves collection issues or facilitates escalation on scope issues (with SAE) and follow up to clean up invoice disputes.\n\nEnsures that all customer contact information required to support customer satisfaction activities are entered in appropriate BSNA tools.\n\nFacilitates certified payroll reporting for PCATS via communication with CSA as required, and any other contractual requirements related to back-office processes.\n\nUpon equipment contract completion, reconciles all contract close out activities monthly including validation of start-up (PCAT) with service department.\n\nFacilitates administration of warranty claims on any equipment related items, coordinates with service and centralized warranty team to ensure customer is served and warranty claim is fully processed.\n\nEnsures that all BSNA standard tools, processes and programs are followed to optimize JCI profitability.\n\nOther duties and administrative activities as assigned.\n\nWhat we look for\nRequired:\nHigh school diploma or equivalent required, plus a minimum of two to five years of industry experience managing or supporting operations teams and / or scheduling.\n\nMust demonstrate the ability to perform work independently and demonstrate solid organizational and attention to detail skills.\n\nMust have strong interpersonal skills to effectively communicate with both internal and external clients.\n\nMust have the ability to simultaneously handle a large and diverse number of projects, tasks and issues with tact, cooperation, and persistence.\n\nAble to prioritize work activities based upon financial impact to desired business goals.\n\nAble to influence diverse teams to accomplish tasks/goals.\n\nMust have proficient computer skills within the following applications: Advanced Microsoft Word, Excel, ACCESS, PowerPoint, and Internet business applicant.\n\nJohnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visitEEO is the Law. 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