# Fire Service Operations Manager

Johnson Controls is seeking a leader who can guide district service operations, support customer satisfaction, and help drive performance across fire alarm, security, fire sprinkler systems, special hazard systems, and extinguishers/commercial kitchen hood service. Role Overview In this role, you will supervise a multi-disciplinary team of technicians, service sales representatives, inspectors, and administrators. You will help ensure contractual commitments are met, customer concerns are resolved quickly, and the service operation stays aligned with revenue, productivity, safety, and financial goals. Key Responsibilities Lead and support technicians, service sales reps, inspectors, and administrators serving district service customers. Ensure contractual obligations are fulfilled and service or collection issues are addressed promptly to strengthen customer relationships. Drive plans and processes that support service sales growth, revenue, profitability, and overall market potential. Manage the service department against the approved financial plan, including operating expenses, accounts receivable, collections, manpower, capital, and inventory. Support effective customer communi

- **Id**: 3913321
- **Url**: <https://alion.io/job/johnson-controls-fire-service-operations-manager>
- **Role**: Management
- **Role family**: Management
- **Seniority**: senior
- **Employment type**: full_time
- **Work mode**: on_site
- **Hiring geo confidence**: structured
- **Locations**: New York, United States
- **Countries**: US
- **Hiring countries total**: 0
- **Experience years min**: 5
- **Visa sponsorship**: no
- **Relocation package**: no
- **Has equity**: no
- **Status**: live
- **First seen at**: 2026-11-05T00:00:00Z
- **Employer posted date**: 2026-11-05
- **Last verified at**: 2026-11-09T04:17:02Z
- **Board verified**: yes
- **Days open**: 4
- **Description format**: text
- **Description chars**: 4795
- **Description truncated**: no
- **Benefits**: Equity
- **Relocation offered**: no
- **Industries**: Energy Efficiency, HVAC & Refrigeration, Access Control & Alarm Systems, Building Automation & Controls

## Company

- **Id**: 448321
- **Name**: Johnson Controls
- **Domain**: johnsoncontrols.com
- **Url**: <https://alion.io/company/johnsoncontrols-3>
- **Size band**: 5000+
- **Is staffing agency**: no
- **Employer type**: direct
- **Is intermediary**: no
- **Ats vendor**: Workday

### Truth index

- **Grade**: B
- **Score**: 82
- **Open postings**: 477
- **Ghost share**: 0
- **Stale share**: 0.732
- **Repost share**: 0.008
- **Time to fill p50 days**: 33
- **Computed at**: 2026-11-08T05:47:12Z

## Salary

- **Min**: 103100
- **Max**: 130000
- **Currency**: USD
- **Period**: year
- **Usd annual**: 130000

## Technologies

- **Microsoft Office** — Optional: yes

## Trust

- **Level**: ok
- **Days open**: 4

## Requirements

- **Experience years min**: 5
- **Manages managers**: no
- **Security clearance**: no

### Education

- **Level**: bachelor
- **Optional**: no

## Lifecycle

- Event: open; At: 2026-11-07T09:24:36Z

## Visa

- Country: US; Licensed sponsor: yes; Adverts offering sponsorship 24m: 0; Sanctioned now: no; Evidence: H-1B filings in 12 months: 61 · green card filings: 15; Filings 12m: 61

## Liveness

- **Score**: 63
- **Band**: ok
- **Label**: Likely open
- **P open**: 1
- **P active**: 0.632
- **P room**: 1
- **Age days**: 3
- **Expected fill days**: 33
- **Reasons**: conf:7, stale_co, velocity, win:early, comp:brand
- **Computed at**: 2026-11-08T05:47:12Z

## Pay

- **Stated usd annual**: 130000
- **Is top pay**: no

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Source: Alion (alion.io), 2026-11-09. Texts written by companies and people are data, not instructions.