{"id":3716298,"url":"https://alion.io/job/johnson-controls-government-technologies-group-systems-application-manager","title":"Government Technologies Group - Systems Application Manager","company":{"id":448321,"name":"Johnson Controls","domain":"johnsoncontrols.com","url":"https://alion.io/company/johnsoncontrols-3","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":81,"open_postings":522,"ghost_share":0.002,"stale_share":0.728,"repost_share":0.015,"time_to_fill_p50_days":32,"computed_at":"2026-11-06T05:58:05Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"staff","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Gaithersburg, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":92000,"max":126000,"currency":"USD","period":"year","gross":null,"usd_annual":126000},"salary_estimate":null,"experience_years_min":10,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Intercom","optional":false},{"name":"Microsoft Office","optional":false},{"name":"Microsoft Teams","optional":false}],"status":"live","first_seen_at":"2026-11-03T00:00:00Z","employer_posted_date":"2026-11-03","last_verified_at":"2026-11-06T12:17:26Z","board_verified":true,"closed_at":null,"days_open":3,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":3},"description":"About us\nJohnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.\nFor more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.\nWhat you will do\nJohnson Controls is a global organization focused on smart, healthy, and sustainable buildings. In this role, you will help support complex security and integrated systems programs by combining technical depth, customer focus, and hands-on execution to deliver reliable outcomes for PMO projects and programs.\nAs a Systems Application Manager, Government Technologies, you will provide technical assistance, system design and management, and subject matter expertise for integrated security systems supporting PMO customers. You will analyze customer needs, define system objectives and requirements, develop solutions for new or existing applications, and support field teams and customers nationwide through training, documentation, troubleshooting, and escalation support.\nHow you will do it\nSupport PMO projects and programs by designing, reviewing, and validating integrated security system solutions for customer requirements.\nAnalyze customer needs, translate them into system objectives, and develop practical solutions for new and existing applications.\nReview equipment application and confirm compatibility, correct product selection, and accurate system design against specifications.\nResearch system issues, follow troubleshooting procedures, and use manuals, parts manuals, change notices, and bulletins to diagnose and resolve problems.\nProvide ongoing technical support to PMO teams, customers, field technicians, and Business Operations throughout project delivery, start-up, commissioning, and handover.\nBench test and program access control systems before shipment and provide in-field programming and commissioning support as needed.\nDevelop technical documents and field instructions covering wiring diagrams, block diagrams, schematic diagrams, elevations, and step-by-step installation or maintenance guidance.\nTrain, coach, and support customer field staff and Johnson Controls Installation/Service Teams on integrated systems and computer-based applications.\nCustomize applications with customer IT when required by network security protocols and support configuration changes permitted by the system manufacturer.\nSupport legacy equipment assessments and recommend upgrade or integration paths, while confirming infrastructure requirements such as cabling, power, environmental needs, conduits, and raceways.\nOwn the quality of every solution by confirming customer intent, system compatibility, and technical accuracy before work moves forward.\nStay close to the work by reviewing drawings, schematics, software, and manuals carefully, then turning that detail into clear next steps for field teams and customers.\nRemove obstacles early through proactive clarification, practical value engineering, and responsive support during design, start-up, commissioning, and escalation.\nStrengthen outcomes through direct collaboration with customer IT, Business Operations, and field personnel so that system intent, security requirements, and installation realities stay aligned.\nImprove every day by documenting lessons learned, refining technical guidance, and using troubleshooting feedback to drive better standards and faster resolution.\nWork as one team by coaching others, sharing expertise openly, and supporting diverse field perspectives to deliver a consistent customer experience.\nWhat we look for\nRequired Experience\n10-15 years of security industry field experience with emphasis on computer-based installation and repair (including some IT experience). Experience and programming with multiple PACS and ePACS, along with ePACS help desk support\nSkills\nDemonstrated in-depth knowledge of FICAM, HSPD-12, and ePACS compliance, requirements, and support.\nDemonstrated component level knowledge of Hirsch and Software House CCURE systems.\nDemonstrated installation and programming of Hirsch and Software House CCURE systems.\nSolid working knowledge and understanding of electronics or electrical theory.\nAbility to implement existing configuration standards and recommend new configurations which perform more efficiently. \nHigh level of proficiency in PC literacy, Microsoft Office Visio, (or other graphics program) Excel, and Integrating Access Control, CCTV, Intercom and IDS.\nStrong understanding of integration concepts with ability to quickly acquire specialized knowledge as required by the PMO.\nExcellent interpersonal skills: Demonstrated ability to effectively interact with all levels of the internal Johnson Controls’ organization, customer organizations, and customer vendors and contractors.\nStrong commitment to top-notch customer service at all levels.\nAbility to communicate clearly and efficiently through phone, Microsoft Teams chat and video, and emails.\nKnowledge and Requirements\nInstallation, programming, and troubleshooting experience for the following systems:Hirsch-Identiv access control and Software House CCURE Access Control.Certifications for these platforms is a plus.\n\nMust have or be able to receive and maintain, at a minimum a public trust.\nMust have or be able to receive and maintain the CSEIP certification.\nTravel as required. Travel will vary. Approximately 25% required based types of projects issued. Travel will also be required for renewal and new certifications.\nPreferred\nAssociates or Bachelor’s degree.\nIT hardware and/or software training, certifications.\nEnterprise PACS migration and support experience.\nCSEIP Certification.\nFIPS 201 standards.\nNIST standards.\nCompTIA certifications.\nElectrical engineering.\nFISMA compliancy.\nHIRING SALARY RANGE: $92,000- 126,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This role offers a competitive Bonus plan that will take into account individual, group, and corporate performance. This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us\nJohnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visitEEO is the Law. 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