{"id":1462819,"url":"https://alion.io/job/johnson-controls-ir-service-engineer-2","title":"IR Service Engineer","company":{"id":448321,"name":"Johnson Controls","domain":"johnsoncontrols.com","url":"https://alion.io/company/johnsoncontrols-3","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":88,"open_postings":700,"ghost_share":0.001,"stale_share":0.487,"repost_share":0.01,"time_to_fill_p50_days":23,"computed_at":"2026-10-03T05:45:00Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Manila, Philippines"],"countries":["PH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":9000,"max_usd":23000,"period":"year","method":"role_country_seniority_unknown","sample_n":13},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-09-29T13:09:17Z","employer_posted_date":"2026-09-29","last_verified_at":"2026-10-04T01:05:16Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"What you will do:\nWe are seeking an Industrial Refrigeration Service Engineer to support a wide range of industrial and process refrigeration equipment from Johnson Controls and other manufacturers. You will deliver field service, maintenance, troubleshooting, commissioning, overhauls, plant audits, and warranty repairs while helping customers improve reliability, uptime, and operational performance.\nKey Responsibilities:\nPerform service, maintenance, commissioning, start-up, optimization, overhaul, troubleshooting, installation, and warranty repair work on industrial refrigeration systems.\nCarry out detailed plant audits for industrial and process refrigeration equipment and prepare clear reports with observations, recommendations, and follow-up actions.\nDiagnose and resolve technical issues on site, test systems, and support the effective closure of service tickets and field issues.\nPrepare accurate service reports, commissioning reports, technical documentation, and weekly updates for longer assignments.\nSupport customer operations and maintenance teams with practical guidance, technical discussion, and on-site training where required.\nTravel across Southeast Asia and to onshore or offshore customer sites as needed to support service and project delivery.\nSupervise subcontractors working on behalf of Johnson Controls and coordinate activities to meet site and customer expectations. \nIdentify opportunities for additional services, parts, and products during field visits and share findings with the service office.\nBuild trusted relationships with new and existing customers to help strengthen the maintenance base and support business growth.\nComplete other duties as assigned by your superior or management.\nHow you will do it:\nOwn outcomes with accountability, safety, and integrity by completing work responsibly, following safe systems of work, and standing behind the quality of your service.\nStay close to the customer and the site by understanding plant conditions, responding quickly to priorities, and removing obstacles that affect service delivery.\nImprove every day through practical problem-solving and candid communication, using root-cause thinking to reduce repeat faults and improve system reliability.\nWin as one team by collaborating openly with colleagues, subcontractors, and customer contacts, while respecting different perspectives and shared expertise.\nDocument clearly and follow through so reports, audit findings, and recommendations are timely, accurate, and useful to the customer.\nPlan and execute work with disciplined safety controls, especially during commissioning, troubleshooting, and work in high-risk industrial or offshore environments.\nWhat we look for:\nStrong knowledge of industrial and process refrigeration products and systems.\nHands-on experience with screw, centrifugal, and reciprocating compressors.\nWorking knowledge of PLC and microprocessor controls.\nUnderstanding of ASHRAE standards.\nSolid knowledge of refrigerants and safe handling practices.\nGood understanding of health and safety requirements in industrial field service environments.\nProficiency with MS Office, including Excel, Word, and PowerPoint, as well as email.\nExperience preparing clear technical reports and communicating findings to customers and internal stakeholders.\nNice to Have\nExperience with commissioning, start-up, optimization, and performance testing of industrial refrigeration systems.\nExposure to ammonia, CO2, hydrocarbon gases, or other industrial refrigerants.\nExperience training customer operations or maintenance teams.\nExperience working in offshore or multi-site service environments.","description_format":"text","description_chars":3655,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Energy & Utilities","Government","Energy Efficiency","Smart City"],"lifecycle":[{"event":"open","at":"2026-09-29T13:09:17Z"}],"visa":[],"liveness":{"score":85,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.848,"p_room":1,"age_days":3,"expected_fill_days":23,"reasons":["conf:5","velocity","win:early","comp:brand"],"computed_at":"2026-10-03T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/johnson-controls-ir-service-engineer-2","json_url":"https://alion.io/job/johnson-controls-ir-service-engineer-2.json","meta":{"generated_at":"2026-10-04T02:09:37Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":3014,"day_limit":5000,"remaining_today":1986,"minute_limit":60,"resets_at":"2026-10-05T00:00:00Z"}}}