{"id":1574828,"url":"https://alion.io/job/johnson-controls-it-business-analyst","title":"IT Business Analyst","company":{"id":448321,"name":"Johnson Controls","domain":"johnsoncontrols.com","url":"https://alion.io/company/johnsoncontrols-3","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":88,"open_postings":712,"ghost_share":0.001,"stale_share":0.483,"repost_share":0.008,"time_to_fill_p50_days":24,"computed_at":"2026-10-01T05:45:00Z"}},"role":"Analytics","role_family":"Analytics","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Sydney, Australia"],"countries":["AU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":57000,"max_usd":130000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":1708},"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"ServiceNow","optional":false},{"name":"SQL","optional":false},{"name":"Cognos","optional":true},{"name":"Power BI","optional":true}],"status":"live","first_seen_at":"2026-10-01T09:25:34Z","employer_posted_date":"2026-10-01","last_verified_at":"2026-10-01T09:25:34Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"Shape the Future of Digital Transformation with Johnson Controls\nAt Johnson Controls, we're transforming the way buildings and businesses operate. As a global leader in smart, healthy, and sustainable solutions, we help organisations improve efficiency, enhance safety, optimise energy consumption, and reduce environmental impact across industries including healthcare, education, infrastructure, commercial real estate, manufacturing, and government.\nWith more than 140 years of innovation and a presence in over 150 countries, Johnson Controls combines world-class technology with deep industry expertise to create smarter, safer, and more connected environments.\nWe're currently looking for an experienced IT Business Analyst to join our Sydney team and play a key role in driving business process improvement, digital transformation initiatives, and enterprise technology solutions across our organisation.\nWhy Join Johnson Controls?\nThis is an opportunity to join a globally recognised organisation where your ideas and expertise will directly contribute to business growth and innovation. You'll partner with business leaders, collaborate with global technology teams, and work on impactful projects that drive operational excellence.\nAbout the Role\nAs an IT Business Analyst, you will act as a key link between business stakeholders and IT teams, helping translate business needs into innovative technology solutions.\nYou will identify opportunities to improve processes, analyse business requirements, support project delivery, and ensure successful implementation of systems and business improvements that create measurable value.\nThis role is ideal for a proactive and commercially minded Business Analyst who enjoys solving complex business challenges and driving continuous improvement.\nKey Responsibilities\nBusiness & IT Partnership\nBuild strong relationships with business stakeholders and IT teams to align technology solutions with business objectives.\nIdentify opportunities to improve business processes through technology and automation.\nSupport business risk management, compliance, and audit remediation initiatives.\nAssist in defining and delivering strategic and tactical technology objectives.\nBusiness Analysis & Solution Delivery\nGather, analyse, and document business requirements and functional specifications.\nConduct workshops, stakeholder interviews, and discovery sessions.\nMap current and future-state business processes and workflows.\nAnalyse critical business data flows, systems, and operational requirements.\nTranslate business capabilities into detailed functional requirements.\nPartner with technical teams to design, test, and implement business solutions.\nSupport user acceptance testing (UAT) and solution deployment activities.\nContribute to change management, communication, and training initiatives.\nOperational & Governance Support\nMaintain solution documentation and relevant system information within ServiceNow and CMDB environments.\nSupport business continuity and disaster recovery activities.\nEnsure adherence to IT governance processes and best practices.\nAbout You\nWe're seeking a highly analytical and collaborative Business Analyst who can confidently engage with stakeholders, challenge existing processes, and deliver business-focused outcomes.\nEssential Skills & Experience\nBachelor's degree in Information Technology, Computer Science, Business, or a related discipline.\nMinimum 7 years' experience in Business Analysis, Systems Analysis, or similar roles.\nProven ability to gather requirements and translate complex business needs into practical technology solutions.\nStrong business process mapping, documentation, and stakeholder management skills.\nExperience working with ERP platforms and business processes (essential), including systems such as:Pronto\niScala\nEpicor\n\nExperience using SQL and data analysis tools.\nExperience delivering projects in Agile and/or hybrid delivery environments.\nStrong understanding of project delivery methodologies.\nExceptional communication, facilitation, and problem-solving skills.\nDesirable\nExperience with Business Intelligence and reporting platforms such as Power BI or Cognos.\nCBAP, PMP, or other relevant Business Analysis or Project Management certifications.\nExperience supporting enterprise transformation or system implementation projects.\nCompliance Requirements\nTo be considered for this opportunity, applicants must have:\nFull Australian working rights\nValid Australian driver's licence\nAbility to successfully complete a pre-employment medical assessment\nSatisfactory criminal history check\nDrug and alcohol screening clearance\nBuild Your Future with Johnson Controls\nIf you're an experienced Business Analyst looking for an opportunity to work on meaningful projects within a global organisation that values innovation, collaboration, and continuous improvement, we'd love to hear from you.\nApply today and help us deliver smarter, safer, and more sustainable solutions for the future.\nFor a confidential discussion, please contact Janis Sotelo at .","description_format":"text","description_chars":5085,"description_truncated":false,"requirements":{"experience_years_min":7,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Energy & Utilities","Government","Energy Efficiency","Smart City"],"lifecycle":[{"event":"open","at":"2026-10-01T09:25:34Z"}],"liveness":{"score":86,"band":"hot","label":"Hiring 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