{"id":3328032,"url":"https://alion.io/job/johnson-controls-key-account-manager-3","title":"Key Account Manager","company":{"id":448321,"name":"Johnson Controls","domain":"johnsoncontrols.com","url":"https://alion.io/company/johnsoncontrols-3","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":83,"open_postings":536,"ghost_share":0,"stale_share":0.662,"repost_share":0.011,"time_to_fill_p50_days":33,"computed_at":"2026-10-30T05:48:23Z"}},"role":"Marketing","role_family":"Marketing","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Manchester, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":38000,"max_usd":88000,"period":"year","method":"role_country_seniority_unknown","sample_n":552},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-26T00:00:00Z","employer_posted_date":"2026-10-26","last_verified_at":"2026-10-30T23:22:32Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"Key Account Manager\nWhat You Will Do\nAs a Key Account Manager, you will play a critical role in supporting and executing Johnson Controls' strategic account management strategy across a portfolio of key customers. You will be responsible for developing long-term customer relationships, driving profitable growth, and identifying opportunities to expand our share of customer spend through the promotion of our full range of products, services, and solutions. Managing a focused portfolio of high-potential named accounts, you will work closely with internal teams and customer stakeholders to retain existing business, secure new opportunities, and deliver exceptional customer outcomes. This is an excellent opportunity for a commercially driven sales professional who excels at building trusted partnerships and delivering sustainable business growth.\nWhat We Offer\nCompetitive salary and performance-based bonus scheme\nCompany car or car allowance\n25 days annual leave plus bank holidays\nCompany pension scheme\nPrivate medical insurance\nLife assurance\nEmployee assistance programme\nExtensive training and career development opportunities\nAccess to employee discounts and wellbeing programmes\nOpportunity to work for a global leader in smart, healthy and sustainable buildings\nHow You Will Do It\nManage and develop a portfolio of strategically important customer accounts.\nBuild and maintain strong relationships with key decision-makers and influencers within customer organisations.\nRetain and grow existing revenue streams through proactive account management and customer engagement.\nIdentify, qualify, and secure new business opportunities within assigned accounts.\nDevelop and execute account growth plans aligned with customer objectives and Johnson Controls' strategic goals.\nLead customer negotiations, contract discussions, and commercial agreements.\nCollaborate with sales, operations, service, and delivery teams to ensure a seamless customer experience.\nMonitor account performance, sales activity, and profitability against agreed targets.\nProvide accurate sales forecasting and pipeline management through CRM systems.\nStay informed on customer business priorities, industry trends, and competitor activity to identify opportunities and mitigate risks.\nWhat We Are Looking For\nRequired:\nProven experience in Key Account Management, Strategic Account Management, or Business Development.\nDemonstrated ability to grow revenue and profitability within existing customer accounts.\nStrong commercial acumen with experience negotiating contracts and commercial agreements.\nExcellent relationship-building and stakeholder management skills.\nStrong presentation, communication, and influencing skills.\nTrack record of delivering against sales and growth targets.\nAbility to manage multiple priorities and work effectively across cross-functional teams.\nProficiency in CRM systems and sales pipeline management.\nFull UK driving licence.\nPreferred:\nExperience working within building technologies, fire and security, HVAC, industrial solutions, or related technical industries.\nKnowledge of complex solution-based sales environments.\nExperience managing enterprise or multi-site customer relationships.\nDegree qualification in Business, Engineering, or a related discipline.\nAbout Us\nJohnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.\nFor more than 140 years, Johnson Controls has delivered performance where it really matters. 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