{"id":3484623,"url":"https://alion.io/job/johnson-controls-key-account-manager-4","title":"Key Account Manager","company":{"id":448321,"name":"Johnson Controls","domain":"johnsoncontrols.com","url":"https://alion.io/company/johnsoncontrols-3","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":82,"open_postings":485,"ghost_share":0,"stale_share":0.705,"repost_share":0.004,"time_to_fill_p50_days":33,"computed_at":"2026-11-02T06:13:15Z"}},"role":"Marketing","role_family":"Marketing","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Sydney, Australia"],"countries":["AU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":48000,"max_usd":112000,"period":"year","method":"role_country_seniority_unknown","sample_n":63},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Computer Vision","optional":false},{"name":"Salesforce","optional":false}],"status":"live","first_seen_at":"2026-10-29T21:22:58Z","employer_posted_date":"2026-10-29","last_verified_at":"2026-11-02T18:11:54Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"At Johnson Controls, we're reimagining how businesses operate through intelligent, connected technologies. With more than 140 years of innovation and a global presence spanning smart buildings, security, sustainability, and digital solutions, we help organisations work smarter, safer, and more sustainably.\nSensormatic Solutions, the retail business of Johnson Controls, is a global leader in retail technology. Trusted by many of the world's most recognised retail brands, we deliver innovative solutions that improve inventory accuracy, reduce shrink, enhance shopper experiences, and drive profitable growth. Our portfolio includes market-leading RFID, traffic intelligence, loss prevention, computer vision, and retail analytics technologies that help retailers thrive in an evolving omni-channel environment.\nAs retailers continue to invest heavily in digital transformation and connected store experiences, there has never been a more exciting time to join our team.\nThe Opportunity\nWe are seeking a high-performing Key Account Manager to drive growth across Australia and New Zealand. Based in Sydney, you will be responsible for expanding strategic customer relationships, developing new business opportunities, managing channel partnerships, and supporting global retail accounts operating across the region.\nThis is a highly visible role that combines strategic account management, new business development, and executive stakeholder engagement. You'll work closely with local, regional, and global teams to deliver innovative retail technology solutions to some of the largest retailers in the market.\nWhat You'll Be Doing\nYou will:\nGrow revenue and market share across an assigned portfolio of retail customers.\nDevelop and execute strategic account plans that drive customer retention, expansion, and long-term partnership growth.\nIdentify, qualify, and secure new business opportunities across key retail verticals.\nBuild and maintain a strong sales pipeline through proactive prospecting and market engagement.\nPartner with channel partners, distributors, and technology alliances to expand market penetration.\nLead complex sales opportunities from discovery through to commercial negotiations and contract closure.\nAct as a trusted advisor to senior customer stakeholders by understanding business challenges and recommending value-driven solutions.\nCollaborate with Customer Success, Professional Services, Supply Chain, Marketing, Finance, and Service Delivery teams to ensure successful customer outcomes.\nMaintain accurate pipeline management, forecasting, and opportunity tracking through Salesforce.\nRepresent Australia and New Zealand in regional and global business reviews and strategic planning initiatives.\nWhat Success Looks Like\nIn this role, you'll be measured on:\nRevenue growth and margin achievement\nStrategic account expansion and customer retention\nNew logo acquisition and pipeline generation\nChannel partner development and productivity\nForecast accuracy and Salesforce excellence\nExecutive stakeholder engagement\nCustomer satisfaction and business outcomes\nCross-functional collaboration and operational execution\nWhat You'll Bring\nProven success in enterprise sales, account management, or business development within retail technology, SaaS, security, analytics, or related industries.\nExperience selling complex technology solutions into large enterprise customers.\nStrong business development capability with a track record of generating and closing new opportunities.\nExpertise in consultative selling, value-based solution selling, and strategic relationship management.\nExperience engaging and influencing senior executives and C-suite stakeholders.\nStrong commercial acumen and negotiation skills.\nExperience using Salesforce or comparable CRM platforms.\nAbility to thrive in a fast-paced, highly collaborative, results-driven environment.\nRetail technology, RFID, traffic analytics, computer vision, or retail intelligence experience will be highly regarded.\nWhy Join Sensormatic Solutions?\nAt Johnson Controls, you'll have the opportunity to work with world-class technology, industry-leading retailers, and a global network of experts committed to innovation and customer success.\nWe Offer:\nUncapped opportunity to influence growth across ANZ\nAccess to some of Australia's largest retail organisations\nMarket-leading retail technology solutions\nCareer development opportunities within a global organisation\nHigh visibility with regional and global leadership teams\nCollaborative and supportive team culture\nOngoing learning and professional development programs\nFlexible and autonomous work environment\nReady to Make an Impact?\nIf you're passionate about technology, retail innovation, and building strategic customer partnerships, we'd love to hear from you.\nApply today and help shape the future of retail technology with Sensormatic Solutions and Johnson Controls.\nFor a confidential discussion, contact Janis Sotelo at .\n#LI-JS4","description_format":"text","description_chars":5002,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Energy 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