{"id":2251858,"url":"https://alion.io/job/johnson-controls-key-account-manager","title":"Key Account Manager","company":{"id":448321,"name":"Johnson Controls","domain":"johnsoncontrols.com","url":"https://alion.io/company/johnsoncontrols-3","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":86,"open_postings":733,"ghost_share":0.001,"stale_share":0.547,"repost_share":0.012,"time_to_fill_p50_days":23,"computed_at":"2026-10-13T05:45:00Z"}},"role":"Marketing","role_family":"Marketing","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Manchester, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":37000,"max_usd":89000,"period":"year","method":"role_country_seniority_unknown","sample_n":429},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-07T00:00:00Z","employer_posted_date":"2026-10-07","last_verified_at":"2026-10-13T12:54:23Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"Key Account Manager\nWhat You Will Do\nAs a Key Account Manager, you will play a critical role in supporting the development and execution of Johnson Controls' strategic account management strategy. Working with a portfolio of high-value, high-opportunity customers, you will be responsible for strengthening customer relationships, driving profitable growth, and delivering exceptional account performance. You will focus on retaining and expanding business within assigned accounts by identifying new opportunities across the Johnson Controls portfolio, increasing wallet share, and ensuring customer satisfaction. Acting as a trusted advisor, you will collaborate with internal stakeholders to deliver value-driven solutions that support both customer objectives and business growth targets.\nWhat We Offer\nCompetitive salary and performance-based incentive plan\nComprehensive benefits package including pension and healthcare options\nCompany car or car allowance\nCareer development and progression opportunities within a global organisation\nOngoing training and professional development\nAccess to employee wellbeing programmes\nFlexible and collaborative working environment\nHow You Will Do It\nDevelop and execute strategic account plans for assigned key customers.\nBuild and maintain strong executive-level relationships across customer organisations.\nDrive account retention, revenue growth, and profitability within named accounts.\nIdentify cross-selling and upselling opportunities across the Johnson Controls portfolio.\nLead commercial negotiations, contract renewals, and pricing discussions.\nMonitor customer satisfaction and proactively address business challenges and risks.\nCollaborate with sales, operations, service, and business leaders to deliver customer-focused solutions.\nAnalyse account performance and market trends to identify growth opportunities.\nPrepare and present business reviews, forecasts, and strategic recommendations.\nMaintain accurate sales pipeline and account activity information within CRM systems.\nWhat We Are Looking For\nRequired:\nProven experience in Key Account Management, Strategic Account Management, or B2B Sales.\nStrong track record of delivering revenue growth and customer retention.\nExperience managing complex customer relationships and stakeholder networks.\nExcellent negotiation, commercial, and influencing skills.\nStrong business acumen with the ability to identify and develop growth opportunities.\nAbility to manage multiple priorities and accounts in a fast-paced environment.\nExcellent communication and presentation skills.\nProficiency with CRM systems and sales performance reporting.\nFull UK driving licence and willingness to travel as required.\nPreferred:\nExperience selling integrated solutions or services within a technical or building technologies environment.\nKnowledge of service contracts, facilities management, fire, security, HVAC, or smart building solutions.\nExperience working with enterprise or multinational customers.\nDegree-level qualification in Business, Sales, Marketing, or a related discipline.\nAbout Us\nJohnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.\nFor more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we help customers achieve their sustainability and operational goals while creating smarter, healthier and more resilient environments.","description_format":"text","description_chars":3797,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Growth opportunities","Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Energy & Utilities","Government","Energy Efficiency","Smart City"],"lifecycle":[{"event":"open","at":"2026-10-11T02:30:28Z"}],"visa":[],"liveness":{"score":58,"band":"ok","label":"Likely open","p_open":1,"p_active":0.575,"p_room":1,"age_days":6,"expected_fill_days":23,"reasons":["conf:1","stale_co","win:early","comp:brand"],"computed_at":"2026-10-13T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/johnson-controls-key-account-manager","json_url":"https://alion.io/job/johnson-controls-key-account-manager.json","meta":{"generated_at":"2026-10-13T15:06:59Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":23159,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-14T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":448321},"rest":"https://alion.io/mcp/rest/get_company?id=448321"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fjohnson-controls-key-account-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fjohnson-controls-key-account-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fjohnson-controls-key-account-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/johnson-controls-key-account-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fjohnson-controls-key-account-manager"}]}