{"id":3383832,"url":"https://alion.io/job/johnson-controls-mfg-principal-engineer-2","title":"Mfg Principal Engineer","company":{"id":448321,"name":"Johnson Controls","domain":"johnsoncontrols.com","url":"https://alion.io/company/johnsoncontrols-3","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":82,"open_postings":477,"ghost_share":0,"stale_share":0.732,"repost_share":0.008,"time_to_fill_p50_days":33,"computed_at":"2026-11-08T05:47:12Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Wuxi, China"],"countries":["CN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":27000,"max_usd":69000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":2629},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"FMEA","optional":false}],"status":"live","first_seen_at":"2026-10-28T06:31:53Z","employer_posted_date":"2026-10-28","last_verified_at":"2026-11-08T10:24:56Z","board_verified":true,"closed_at":null,"days_open":11,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":11},"description":"Position Summary\nDrive rapid response and effective resolution of key customer quality issues from the manufacturing side. Lead cross-functional coordination to ensure timely containment, root cause analysis, and sustainable corrective actions, ultimately improving customer satisfaction and product quality performance.\n2. Key Responsibilities\n2.1 Rapid Response to Customer Quality Issues\nAct as the primary manufacturing interface for key customer quality concerns, complaints, and escalations\nEstablish and execute a fast response mechanism (e.g., 24-hour containment, 48-hour initial analysis, regular updates)\nLead urgent evaluation of major quality incidents, including risk assessment and containment decisions\n2.2 Problem Solving and Closure Management\nLead structured problem-solving activities using methodologies such as 8D, 5 Whys, Fishbone, etc.\nCoordinate cross-functional teams (Production, Process Engineering, Quality, Supply Chain) to drive resolution\nEnsure effective implementation of containment actions, root cause identification, and permanent corrective actions\nTrack progress and ensure timely closure in alignment with customer expectations\n2.3 Customer Communication and Technical Interface\nServe as the technical liaison between the factory and customer quality/engineering teams\nPrepare and deliver quality reports (e.g., 8D reports, RCA reports)\nParticipate in customer meetings, audits, and on-site visits as needed\nTranslate customer requirements into internal action plans and drive execution\n2.4 Manufacturing Process Improvement\nDrive process improvements based on customer issues to enhance yield, stability, and reliability\nPromote error-proofing, standardized work, and process capability improvement\nEstablish control measures and early-warning mechanisms for critical processes\n2.5 Risk Prevention and System Enhancement\nLead lessons learned and institutionalized best practices\nUpdate PFMEA, Control Plans, and related documentation based on findings\nDrive preventive actions to eliminate recurrence of similar issues\nSupport quality risk assessment during new product introduction (NPI)\n2.6 Data Analysis and Reporting\nDefine and monitor key customer quality KPIs (complaint rate, PPM, 8D closure time, etc.)\nAnalyze quality trends and identify systemic issues\nProvide regular reports and insights to management\n2.7 Cross-functional and External Coordination\nCollaborate with Supplier Quality Engineering (SQE) on supplier-related issues\nSupport Procurement and R&D in quality-related technical evaluations\nMobilize internal resources quickly to address urgent issues\nQualifications & Requirements:\nBachelor’s or above in mechanical engineering, mfg engineering, process engineering or related fields.\nMinimum 5-8 years of experience in manufacturing, process engineering, or quality engineering\nAt least 2-3 years supporting key customer quality issues or handling customer-facing roles\nExperience in HVAC industries manufacturing preferred\nExperience in leading cross-functional problem-solving or improvement projects\nFluent in English (written and verbal)\nž \n Technical ExpertiseStrong hands-on experience with structured problem-solving methodologies (8D, 5 Whys, Fishbone, etc.)\nFamiliar with products, manufacturing process and quality systems and standards.\nExperience with failure analysis techniques and manufacturing process optimization.\nundefined","description_format":"text","description_chars":3402,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Energy Efficiency","HVAC & Refrigeration","Access Control & Alarm Systems","Building Automation & Controls"],"lifecycle":[{"event":"open","at":"2026-10-28T06:31:53Z"}],"visa":[],"liveness":{"score":62,"band":"ok","label":"Likely open","p_open":1,"p_active":0.622,"p_room":1,"age_days":10,"expected_fill_days":33,"reasons":["conf:7","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-11-08T05:47:12Z"},"pay":null,"html_url":"https://alion.io/job/johnson-controls-mfg-principal-engineer-2","json_url":"https://alion.io/job/johnson-controls-mfg-principal-engineer-2.json","meta":{"generated_at":"2026-11-08T13:46:32Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":29204,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-09T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":448321},"rest":"https://alion.io/mcp/rest/get_company?id=448321"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fjohnson-controls-mfg-principal-engineer-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fjohnson-controls-mfg-principal-engineer-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fjohnson-controls-mfg-principal-engineer-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/johnson-controls-mfg-principal-engineer-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fjohnson-controls-mfg-principal-engineer-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3383832}},{"tool":"search_jobs","arguments":{"company":"johnsoncontrols.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3383832},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}