{"id":1678881,"url":"https://alion.io/job/johnson-controls-order-management-coordinator","title":"Order Management Coordinator","company":{"id":448321,"name":"Johnson Controls","domain":"johnsoncontrols.com","url":"https://alion.io/company/johnsoncontrols-3","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":86,"open_postings":721,"ghost_share":0.001,"stale_share":0.533,"repost_share":0.011,"time_to_fill_p50_days":23,"computed_at":"2026-10-10T05:45:15Z"}},"role":"Administrative","role_family":"Administrative","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bratislava, Slovakia"],"countries":["SK"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":1338,"max":2008,"currency":"EUR","period":"month","gross":null,"usd_annual":27228},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-01T00:00:00Z","employer_posted_date":"2026-10-01","last_verified_at":"2026-10-11T16:22:26Z","board_verified":true,"closed_at":null,"days_open":10,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":10},"description":"What you will do\nJoin our Customer Service Team supporting the Applied Equipment Business (HVAC) across Europe.\nThis is more than a traditional customer service role. You will coordinate large, project-based orders and connect customers, suppliers, factories and internal teams throughout the entire order-to-delivery process.\nHow you will do it\nYou will:\nEnter and manage customer sales orders\nVerify order details, pricing, approvals and lead times\nPlace purchase orders with suppliers and manufacturing locations\nFollow up on production and delivery timelines\nKeep customers and internal teams informed about progress or changes\nCoordinate invoicing and shipping documentation\nMaintain accurate records in line with company standards\nBuild professional relationships with customers, suppliers and colleagues\nYou will work with Zendesk and other internal order-management tools. Full process and system training will be provided, together with structured onboarding and support from an experienced buddy.\nWhy apply?\nWork on high-value international projects, including solutions for data centres and smart buildings.\nLearn the complete order-to-delivery process and gain practical experience in customer service, supply chain and order management.\nCollaborate globally with Sales, Product, Pricing, suppliers and factories across Europe, the United States and Asia.\nBuild transferable skills for future growth in order management, supply chain, procurement or customer operations.\nWhat we look for\nWorking proficiency in English\nA structured and detail-oriented approach\nConfidence working with multiple tasks and systems\nProactive communication and willingness to ask questions\nGood MS Office skills\nRelevant education or experience in administration, customer support or a similar area\nPreferred\nPrevious experience in customer service, order management, supply chain, procurement or logistics is an advantage. Knowledge of another European language is also welcome.\nWe also welcome motivated graduates with relevant student work or internship experience.\nOur salary and benefits\nThe initial basic salary for this position will be in the range of € 1,338 - €2,008 per month, plus a 13th month salary applied after your first 6 months in the job. The final package will reflect your experience, skills, and qualifications relevant to the role. We are committed to fair, equitable, and gender-neutral pay practices.\nAt Johnson Controls, your work comes with benefits that support both your career and your wellbeing.\nMeal vouchers fully covered by the company.\nFlexible benefits budget with access to 3,500+ options, including a MultiSport card, medical and wellness services.\nExtra savings through retail and lifestyle discounts (Benefit+).\nAllowance for the private kindergarten or nursery to support your family.\nFlexible working hours and home office days.\nAllowance for language courses, professional development support, and wellbeing support.\nOn site benefits: massages, distribution of fruits, yoga, psychologist, health month, various events with supporting groups (volunteering activities, branding activities).\nSeniority benefits - extra monthly financial allowance, medical care and support, wellbeing day.\nRelocation support with housing allowance if moving to Slovakia\nAbout Us\nJohnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.\nFor more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.\nWe are committed to diversity and inclusion and believe that different perspectives make us stronger. By encouraging open dialogue and valuing individuality, we strive to be one of the most desirable places to work.","description_format":"text","description_chars":4182,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[{"language":"English","level":"Advanced (C1)","optional":false}]},"benefits":["Flexible schedule","Home office","Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":true,"industries":["Energy & Utilities","Government","Energy Efficiency","Smart City"],"lifecycle":[{"event":"open","at":"2026-10-02T09:16:29Z"}],"visa":[],"liveness":{"score":46,"band":"ok","label":"Likely open","p_open":1,"p_active":0.516,"p_room":0.9,"age_days":9,"expected_fill_days":23,"reasons":["conf:3","stale_co","velocity","win:mid","comp:brand"],"computed_at":"2026-10-10T05:45:15Z"},"pay":{"stated_usd_annual":27228,"is_top_pay":false},"html_url":"https://alion.io/job/johnson-controls-order-management-coordinator","json_url":"https://alion.io/job/johnson-controls-order-management-coordinator.json","meta":{"generated_at":"2026-10-11T19:03:00Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5473,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-12T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":448321},"rest":"https://alion.io/mcp/rest/get_company?id=448321"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fjohnson-controls-order-management-coordinator"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fjohnson-controls-order-management-coordinator"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fjohnson-controls-order-management-coordinator"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/johnson-controls-order-management-coordinator\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fjohnson-controls-order-management-coordinator"}]}