{"id":1678830,"url":"https://alion.io/job/johnson-controls-psa-service-sales-rep-fire","title":"PSA Service Sales Rep-Fire","company":{"id":448321,"name":"Johnson Controls","domain":"johnsoncontrols.com","url":"https://alion.io/company/johnsoncontrols-3","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":85,"open_postings":745,"ghost_share":0.001,"stale_share":0.601,"repost_share":0.013,"time_to_fill_p50_days":22,"computed_at":"2026-10-20T05:45:00Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Arlington Heights, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":68000,"max_usd":129000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":5966},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-10-01T00:00:00Z","employer_posted_date":"2026-10-01","last_verified_at":"2026-10-20T21:37:28Z","board_verified":true,"closed_at":null,"days_open":20,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":20},"description":"About Us:\nJohnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.\nFor more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.\nPSA Service Sales Representative\nFor more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services, and an industry-leading field organization, we help elevate customer performance, turn goals into real-world results, and move society forward.\nRole Overview\nWe are seeking a Service Sales Representative to promote and sell service agreements for commercial building systems products, including fire alarm, suppression, sprinkler, security, sound, communication, and inspections. In this role, you will build customer relationships, develop opportunities, and support the sales process from prospecting through contract close and ongoing account service.\nKey Responsibilities\nPromote and sell service agreements for commercial building systems to an assigned customer base.\nEstablish contact with prospects, qualify potential buyers, and follow up on leads using planned sales activities and marketing strategies.\nDevelop a positive ongoing relationship with customers to understand needs and support long-term retention.\nCreate sales strategies that align Johnson Controls service offerings with customer requirements and decision drivers.\nClose sufficient sales to meet sales plan objectives and maintain an active proposal backlog.\nConduct building surveys to support estimate development and proposal accuracy.\nMaintain accurate and complete records of all sales-related activities.\nSubmit sales reports, expenses, competitive activity, and correspondence accurately and on time.\nSupport the service department by generating leads for service or equipment and device upgrades.\nCollaborate with service, technical, design engineering, support, and management teams to deliver a strong customer experience.\nHow You Will Do It\nYou will work with discipline and accountabilityby managing your pipeline, following through on commitments, and keeping records, reporting, and customer communication current.\nYou will stay close to the customer’s workby listening carefully, conducting building surveys, and aligning service solutions to real operational needs.\nYou will prospect with consistencyby scheduling sales calls, following up on leads, and using approved marketing strategies to uncover new opportunities.\nYou will improve outcomes through candor and problem-solvingby reviewing competitive activity, refining your approach, and identifying service or upgrade opportunities.\nYou will win as one teamby working closely with internal partners to remove obstacles for customers and support long-term service success.\nQualifications\nDegree or equivalent work experience, typically 5 years.\nAt least 5 years of B2B sales experience with a proven track record.\nExperience selling a service, intangible, or technical product.\nExperience prospecting, qualifying, solution selling, and closing deals.\nAbility to work in a matrix environment with minimal direction and meet quota-based performance expectations.\nStrong professional communication, interpersonal, and time management skills.\nProficiency with personal computers, including Windows and Oracle systems.\nAbility and willingness to work as a teammate and collaborate well with others.\nNice to Have\nBachelor’s degree in a technical or business discipline.\nExperience in the industry or a related industry.\nSalesforce proficiency.\nWhy Join Us\nWe offer a competitive salary, 15 days of vacation in the first year, and a comprehensive benefits package including 401(k), medical, dental, and vision care available day one. You’ll also find an encouraging and collaborative team environment, dedication to safety through our Zero Harm policy, and on-the-job and cross-training opportunities that support your growth.\nIf you are ready to build trusted customer relationships and help grow service solutions for commercial building systems, we’d love to hear from you.\nHIRING SALARY RANGE: $ 55k- $80K (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This role also offers a competitive Sales Incentive Plan that will take into account volume and margin on a project, quarterly, and annual basis. This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us\nJohnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visitEEO is the Law. 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