{"id":3994397,"url":"https://alion.io/job/johnson-controls-quality-engineer-7","title":"Quality Engineer","company":{"id":448321,"name":"Johnson Controls","domain":"johnsoncontrols.com","url":"https://alion.io/company/johnsoncontrols-3","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":80,"open_postings":477,"ghost_share":0,"stale_share":0.782,"repost_share":0.008,"time_to_fill_p50_days":33,"computed_at":"2026-11-10T06:52:35Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Gilbert, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"FMEA","optional":false},{"name":"Microsoft Office","optional":false},{"name":"Minitab","optional":false},{"name":"Statistical Process Control","optional":false}],"status":"live","first_seen_at":"2026-11-09T00:00:00Z","employer_posted_date":"2026-11-09","last_verified_at":"2026-11-11T01:00:07Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"About Us\nSilent-Aire, a division of Johnson Controls, is a global leader in owner equipment manufacturing (OEM) dedicated to providing custom solutions for data center customers. Our product line includes large-scale equipment such as air handling units and modular data centers. We pride ourselves on innovation, quality, and delivering tailored solutions to meet our clients' unique needs.\nWhat you will do\nWithin Johnson Controls’ Data Center Solutions group, you will be responsible for driving the execution of quality goals and objectives by proactively driving actions to meet internal and external customer expectations for quality. You will work cross-functionally to identify causes of potential product/ process failures and drive corrective and preventative actions internally and/ or with suppliers and customers as needed.\nUsing sound audit techniques and statistical tools, you will identify high-leverage continuous improvement projects to elevate the organization’s quality delivery to our customers.\nTake some time to learn about us and apply today! Help us drive customer wins and be a part of a team that believes that through teamwork, leadership, and collaboration - anything is possible.\nHow you will do it\nExternal Quality Performance - Customer Focus:\nMonitor and analyze assigned Customer KPIs, including, but not limited, commissioning, Incomplete Work Orders (IWOs) and warranty processes to define the top offenders.\nWork with cross-functional teams to investigate the KPI’s top offenders, guiding and assisting the team during the Problem-Solving process to ensure the true root cause is found.\nFollow up the progress of the open Problem-Solving projects in the assigned product lines until proper closure.\nGuide and assist the operations and quality control teams to implement robust containment activities for the assigned product lines when receiving customer quality complaints.\nBe the company’s representative before our customers to report on the status of the open actions/projects for the assigned product lines.\nUpdate the dashboards (electronic and physical) and report out files for the assigned product lines with the appropriate frequency to ensure the latest information is displayed.\nInternal Quality Performance - Internal Processes Focus:\nMonitor and analyze assigned product lines KPI’s, including, but not limited to: Defects Per Unit (DPU), First Pass Yield (FPY), Non-Conformance Material Report (NCR), to define the top offenders.\nWork with cross-functional teams to investigate the assigned product lines KPI’s top offenders, guiding and assisting the team during the Problem-Solving process to ensure the true root cause is found.\nFollow up the progress of the internal KPI’s open Problem-Solving projects in the assigned product lines until proper closure.\nGuide and assist the operations and quality control teams to implement robust containment activities for the assigned product lines when internal issues arise.\nUpdate the internal KPI’s dashboards (electronic and physical) and report out files for the assigned product lines with the appropriate frequency to ensure the latest information is displayed.\nQuality Processes Leadership:\nBe an advocate for Quality, applying and promoting the Quality Management System (QMS) by analyzing product specifications and manufacturing processes/procedures to determine best practices to meet or exceed customer requirements/expectations, our QMS and ISO standards.\nPerform Internal Process and Product Assessments.\nProvide quality support to cross-functional New Product Introduction (NPI) team projects to implement the use of Process Failure Mode and Effects Analysis (PFMEA), Control Plans (CP), and Operator Description Sheets (ODS).\nCollaborate with cross-functional teams and use statistical tools (SPC, DOE, etc.) to support the Continuous Improvement activities as well as the root cause investigation process.\nBe the the non-biased person to help the team define issue ownership when issues arise in the shop floor or when reported by our customers.\nTake ownership of Quality KPI’s by closely following open actions and ensuring cross-functional team working meetings are taking place and are being effective to address the assigned product line top offenders.\nWhat we look for\nRequired:\nBachelor’s Degree in Mechanical Engineering, Electrical Engineering, or another technical field\nMinimum 3-5 years’ experience in a quality engineering role - ideally in a manufacturing environment\nProven track record using structured problem-solving methodologies to resolve manufacturing and systemic issues.\nKnowledge of quality management systems, including ISO 9001\nStrong organizational and project management skills, with the ability to prioritize and manage multiple tasks simultaneously.\nProficiency in Microsoft Office applications, including Excel, Word, and PowerPoint\nEffectively operate in cross-functional teams.\nAbility to communicate with multiple cultures/regions.\nCandidates must exhibit a high-level of self-motivation, ownership, sense of urgency and comfortable making recommendations across broad teams.\nOpen to occasional business travel (domestic and international).\nProven track record of driving continuous quality improvement in a manufacturing environment.\nStrong communication skills with demonstrated ability to construct and present information to a wide range of audiences internally and externally.\nTo be comfortable in demanding accountability from peers when needed, be open to receive constructive feedback and react to get better.\nPreferred:\nASQ Certified CQE.\nCertified in structured problem-solving methodologies such as Six Sigma, Red X/Shainin, Kepner-Tregoe, etc.\nMinitab or equivalent statistical analysis software (current version) experience.\nPrevious experience as internal auditor.\nJohnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visitEEO is the Law. 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