{"id":3310390,"url":"https://alion.io/job/johnson-controls-retail-security-systems-technician-5","title":"Retail Security Systems Technician","company":{"id":448321,"name":"Johnson Controls","domain":"johnsoncontrols.com","url":"https://alion.io/company/johnsoncontrols-3","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":82,"open_postings":485,"ghost_share":0,"stale_share":0.724,"repost_share":0.004,"time_to_fill_p50_days":33,"computed_at":"2026-11-01T06:10:25Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bentonville, United States","Baton Rouge, United States","United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":25,"max":33,"currency":"USD","period":"hour","gross":null,"usd_annual":66000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-26T00:00:00Z","employer_posted_date":"2026-10-26","last_verified_at":"2026-11-01T16:15:43Z","board_verified":true,"closed_at":null,"days_open":7,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":7},"description":"Why Join Us\nWe offer competitive pay with a hiring hourly range of $25.00 - $33.,65 determined by education, experience, and skills. You will also receive a comprehensive benefits package that includes 401K, medical, dental, and vision care, available from day one.\nPaid vacation, holidays, and sick time.\nExtensive product and on-the-job/cross-training opportunities.\nAn encouraging and collaborative team environment.\nA commitment to safety through our Zero Harm policy.\nEmployee discount programs through The Loop by Perk Spot.\nIf you are ready to bring your technical expertise and customer focus to a supportive team, apply today and join Johnson Controls.\nRole Overview\nWe are seeking a skilled Installation and Service Technician to work across retail environments in Northern Louisiana and central-south Arkansas, handling installation, repair, and service support for electronic article surveillance systems (EAS), Inventory Control (RFID) and Video equipment (CCTV). Success in this role comes from technical accuracy, customer collaboration, and a commitment to continuous improvement.\nKey Responsibilities\nInstall and repair EAS, RFID and CCTV equipment in retail environments.\nRespond to service calls efficiently and maintain accurate records of work performed.\nWork directly with customers and team members to resolve issues promptly and provide equipment training.\nMaintain an accurate parts inventory to support first-time fixes and efficient service delivery driving customer SLA’s.\nReport customer satisfaction updates and any service or sales opportunities identified during visits to management.\nSupport safe, effective field work while representing Johnson Controls professionally at customer sites.\nResponsibly operate company vehicle to and from service calls and keep the company vehicle clean and organized\nHow You Will Do It\nOwn every installation and repair with accountability, safety, and integrity, making sure the work is completed correctly and effectively.\nFocus on what matters most at the customer site by managing service calls efficiently, staying organized, and removing avoidable delays.\nWork closely with customers and teammates to solve problems quickly and provide clear guidance on equipment use.\nImprove every day by applying training, certifications, and feedback to strengthen service quality and customer support.\nWin as one team by sharing information with management, supporting collaboration, and contributing to a trusted team environment.\nUse accurate documentation and disciplined parts management to help drive first-time fixes and dependable service outcomes.\nQualifications\nHigh School Diploma or GED\nMust be able to pass state and federal background check to obtain state required low voltage license in Louisiana and Arkansas.\nProficiency in electronics and networking fundamentals.\nStrong written and oral communication skills.\nProficiency in MS Office and basic PC skills.\nAbility to work independently and collaboratively in a team environment.\nPhysical ability to carry and move equipment up to 70 lbs and work in challenging positions such as climbing ladders or working within ducts.\nNice to Have\nAssociates degree in electronics preferred - can be substituted for a formulized training program from a technical college, university, or military equivalent. Certifications are also accepted.\nNetworking certification.\nExperience installing or servicing IP cameras and DVR/NVR systems.\nAdaptability to industry changes and a strong work ethic.\nJohnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visitEEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.","description_format":"text","description_chars":4177,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["401k plan"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Energy Efficiency","HVAC & Refrigeration","Access Control & Alarm Systems","Building Automation & Controls"],"lifecycle":[{"event":"open","at":"2026-10-27T03:02:09Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 61 · green card filings: 15","filings_12m":61,"filings_prev_12m":53,"green_card_filings_12m":15,"median_offered_wage_usd":109474,"route":null,"cap_exempt":false,"checked_at":"2026-10-29T16:27:21+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":62,"band":"ok","label":"Likely open","p_open":1,"p_active":0.624,"p_room":1,"age_days":6,"expected_fill_days":33,"reasons":["conf:0","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-11-01T06:10:25Z"},"pay":{"stated_usd_annual":66000,"is_top_pay":true},"html_url":"https://alion.io/job/johnson-controls-retail-security-systems-technician-5","json_url":"https://alion.io/job/johnson-controls-retail-security-systems-technician-5.json","meta":{"generated_at":"2026-11-02T02:39:34Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":4023,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-03T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":448321},"rest":"https://alion.io/mcp/rest/get_company?id=448321"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fjohnson-controls-retail-security-systems-technician-5"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fjohnson-controls-retail-security-systems-technician-5"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fjohnson-controls-retail-security-systems-technician-5"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/johnson-controls-retail-security-systems-technician-5\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fjohnson-controls-retail-security-systems-technician-5"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3310390}},{"tool":"search_jobs","arguments":{"company":"johnsoncontrols.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3310390},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}