{"id":3484634,"url":"https://alion.io/job/johnson-controls-security-service-technician-2-2","title":"Security Service Technician 2","company":{"id":448321,"name":"Johnson Controls","domain":"johnsoncontrols.com","url":"https://alion.io/company/johnsoncontrols-3","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":81,"open_postings":475,"ghost_share":0,"stale_share":0.752,"repost_share":0.008,"time_to_fill_p50_days":33,"computed_at":"2026-11-09T06:03:00Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Pennsauken, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":21,"max":null,"currency":"USD","period":"hour","gross":null,"usd_annual":42000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-29T21:22:58Z","employer_posted_date":"2026-10-29","last_verified_at":"2026-11-10T00:41:16Z","board_verified":true,"closed_at":null,"days_open":11,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":11},"description":"Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.\nFor more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.\nWhat you will do\nService Technicians diagnose problems and perform service and repairs on card access, CCTV, burglar alarm systems, electronic fire alarm systems and other related building system products at customer sites. Provide our customers with the highest level of service to solve building inefficiencies and resolve service related items. As a trusted advisor to our customers you will provide solutions and outcomes at the time of service\nHow you will do it\nFollow prescribed troubleshooting procedures and refer to technical manuals, part manuals, change notices and bulletins, modification notices, etc. to repair equipment. \nService, troubleshoot, and install card access, CCTV, and burglar alarm systems. \nRead and interpret blueprints, diagrams, submittals, specifications software/systems, programs, schematics, and operational product manuals. \nExhibit effective customer service skills by consistently communicating with staff and customers to ensure customer satisfaction. \nComplete Service Acknowledgements with proper coding through communication devices such as smart phones and laptop computers. \nObtain customer signature upon completed service call assignment. \nAvailable for on-call emergency service. \nProvide recommendations and solutions to ensure facility is running efficiently to include upselling opportunities.\nProvide quotes to support recommendations and solutions.\nPerform other duties as assigned. \nWhat we look for\nRequired\nSome Documented experience with card access and CCTV. \nKnowledge of test equipment, multi-meter, digital analyzer, and commissioning devices. \nExperience installing, inspecting, repairing, and programming card access and CCTV. \nFire alarm experience is a plus. \nExperience in reading and interpreting blueprints, submittals, and operational/product manuals. \nAbility to follow verbal and written instructions. \nCapable of performing physical labor to include carrying and moving equipment and tools up to 50-70 lbs. \nAble to work in unusual and sometimes difficult position such as climbing ladders, scaffolding and high lift equipment up to 40 feet, working within ducts, crawl spaces, above ceilings, etc. \nAbility to work flexible hours including weekends to meet customer requirements. \nOvernight travel may be required. \nDemonstrate a high level of customer service. \nMaintain truck inventory to ensure timely response to customer needs. \nAbility to adhere to, implement, and always follow safety guidelines and procedures. \nStrong organizational skills, positive attitude, and an ability to learn quickly. \nPossess a valid driver’s license and driving record that meets company requirements. \nAble to pass a pre-employment background and drug test. \nRetain any licenses that are required by National, State and Local codes. \nKnowledge of applicable NFPA standards. \nPreferred:\nNJ Burglar & Fire Alarm License\nNICET II\nHourly rate will then start at $21.93/hr. + based on skills and experience and starting rate determined by the CBA/rate sheet. Benefits are provided through a local labor union aligned with a collective bargaining agreement. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers\nJohnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visitEEO is the Law. If you are an individual with a disability and you require an accommodation during the application process, please visit here.","description_format":"text","description_chars":4985,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Energy Efficiency","HVAC & Refrigeration","Access Control & Alarm Systems","Building Automation & Controls"],"lifecycle":[{"event":"open","at":"2026-10-29T21:22:58Z"}],"visa":[{"country":"US","licensed_sponsor":true,"adverts_offering_sponsorship_24m":0,"sanctioned_now":false,"evidence":"H-1B filings in 12 months: 61 · green card filings: 15","filings_12m":61,"filings_prev_12m":53,"green_card_filings_12m":15,"median_offered_wage_usd":109474,"route":null,"cap_exempt":false,"checked_at":"2026-11-09T07:32:21+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":63,"band":"ok","label":"Likely open","p_open":1,"p_active":0.626,"p_room":1,"age_days":10,"expected_fill_days":33,"reasons":["conf:1","stale_co","velocity","win:early","comp:brand"],"computed_at":"2026-11-09T06:03:00Z"},"pay":{"stated_usd_annual":42000,"is_top_pay":false},"html_url":"https://alion.io/job/johnson-controls-security-service-technician-2-2","json_url":"https://alion.io/job/johnson-controls-security-service-technician-2-2.json","meta":{"generated_at":"2026-11-10T06:57:23Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":16187,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":448321},"rest":"https://alion.io/mcp/rest/get_company?id=448321"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fjohnson-controls-security-service-technician-2-2"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fjohnson-controls-security-service-technician-2-2"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fjohnson-controls-security-service-technician-2-2"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/johnson-controls-security-service-technician-2-2\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fjohnson-controls-security-service-technician-2-2"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3484634}},{"tool":"search_jobs","arguments":{"company":"johnsoncontrols.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3484634},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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