{"id":3354250,"url":"https://alion.io/job/johnson-controls-sensormatic-retail-security-systems-field-technician","title":"Sensormatic Retail Security Systems Field Technician","company":{"id":448321,"name":"Johnson Controls","domain":"johnsoncontrols.com","url":"https://alion.io/company/johnsoncontrols-3","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":81,"open_postings":516,"ghost_share":0.002,"stale_share":0.736,"repost_share":0.014,"time_to_fill_p50_days":32,"computed_at":"2026-11-05T05:54:30Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":null,"employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Memphis, United States","United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":25,"max":32,"currency":"USD","period":"hour","gross":null,"usd_annual":64000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-27T19:29:24Z","employer_posted_date":"2026-10-27","last_verified_at":"2026-11-05T08:14:32Z","board_verified":true,"closed_at":null,"days_open":8,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":8},"description":"*** Position is REMOTE with willingness to travel 100% of the time as part of the IMPACT required ***\nIt will cover West, TN and North Memphis.\nInstallation & Service Technician - Retail Technology\n$25.75-$32.12/hr. | Day One Benefits | Paid Training | Career Growth\nReady to build a career where every day brings a new challenge?\nJoin Johnson Controls and become the expert retailers rely on to keep their security, inventory control, and video surveillance systems running at their best.\nIf you enjoy solving technical problems, working independently, and helping customers succeed, this is your opportunity to make an impact.\nWhat You'll Do\nAs an Installation & Service Technician, you'll be the trusted face of Johnson Controls in the field, helping customers protect their people, products, and profits.\nInstall, troubleshoot, and repair inventory control and video surveillance equipment in retail environments.\nDiagnose technical issues and deliver fast, effective solutions.\nWork directly with customers, providing training and support to maximize system performance.\nManage service calls efficiently while maintaining accurate documentation.\nMaintain parts inventory to maximize first-time fix rates and customer satisfaction.\nIdentify opportunities to improve customer operations and share insights with leadership.\nRepresent Johnson Controls with professionalism, technical expertise, and a customer-first mindset.\nWhat Makes You Successful\nYou take pride in getting the job done right the first time.\nYou enjoy troubleshooting and solving technical problems.\nYou communicate clearly and build strong customer relationships.\nYou thrive working independently while staying connected to a supportive team.\nYou are committed to continuous learning and professional growth.\nWhat You'll Bring\nEL06 License required.\nStrong understanding of electronics and networking fundamentals.\nExcellent communication and customer service skills.\nBasic PC skills, including Microsoft Office.\nAbility to lift and move equipment up to 70 lbs.\nAbility to climb ladders and work in a variety of field environments.\nBonus Points For\nNetworking certifications.\nExperience with IP camera systems, DVRs, or NVRs.\nSecurity, surveillance, or low-voltage installation experience.\nA strong desire to learn and grow with new technologies.\nWhy Join Johnson Controls?\nCompetitive pay: $25.75-$32.12 per hour\nComprehensive medical, dental, vision, and 401(k) benefits starting on Day One\nPaid vacation, holidays, and sick time\nExtensive paid training and certification opportunities\nCareer advancement with a global industry leader\nCollaborative team culture focused on success and support\nIndustry-leading commitment to safety through our Zero Harm culture\nEmployee discounts through Perk Spot\nCheck us Out:JCI Security and Fire Protection\nTake Your Career to the Next Level\nIf you're looking for more than just a job and want a career where your technical skills, problem-solving ability, and customer focus are valued every day, we'd love to hear from you.\nApply today and join a team that's helping retailers stay secure, connected, and protected.\n#HiringNow #TechnicianJobs #FieldService #SecuritySystems #RetailTechnology #LowVoltage #VideoSurveillance #NetworkingJobs #JohnsonControlsCareers\nJohnson Controls International plc. is an equal employment opportunity and affirmative action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, status as a qualified individual with a disability or any other characteristic protected by law. To view more information about your equal opportunity and non-discrimination rights as a candidate, visitEEO is the Law. 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