{"id":1111592,"url":"https://alion.io/job/johnson-controls-service-engineer-fire","title":"Service Engineer - Fire","company":{"id":448321,"name":"Johnson Controls","domain":"johnsoncontrols.com","url":"https://alion.io/company/johnsoncontrols-3","size_band":"5000+","is_staffing_agency":true,"is_intermediary":false,"ats_vendor":"Workday","truth_index":{"grade":"A","score":90,"open_postings":762,"ghost_share":0,"stale_share":0.412,"repost_share":0.003,"time_to_fill_p50_days":25,"computed_at":"2026-09-23T05:45:00Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"hiring_geo_confidence":"structured","locations":["Southampton, United Kingdom","Bournemouth, United Kingdom","United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":34000,"max_usd":82000,"period":"year","method":"role_country_seniority_unknown","sample_n":259},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-22T12:25:02Z","employer_posted_date":"2026-09-22","last_verified_at":"2026-09-23T13:40:27Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Service Engineer - Fire\nWhy join our team at ADT?\nWe have created the perfect platform for you to progress your career with ADT, with a range of opportunities available. As well as an excellent career progression, you will get:-\n Competitive salary\n Paid travel time and optional overtime\nGenerous callout payments - best in the industry!\n Engineer commission scheme & Sales referral incentives\n Company vehicle, tools, uniform, PPE - everything you need to succeed\n 25 days holiday + bank holidays (Option to buy extra days in our holiday purchasing scheme)\n Pension matched up to 7%\n Ongoing training and access to our Engineering Career Ladder\n Recognition programmes and long-service culture (20+ years average!)\n Staff referral bonus - up to £2,000\nProfessional Development - We are committed to investing in our team's growth. As part of this role, you'll have access to fully funded levy-supported qualifications, enabling you to gain nationally recognised certifications while you work.\nWhat you will do\nOur Service Engineers are involved in servicing Fire Alarm Systems. The successful engineer will service Fire Alarm Systems to the relevant industry standards, providing exceptional customer service. We are looking for engineers who have the ability to identify and rectify problems before they occur. This is a fantastic opportunity for a time served Engineer to work within a high performing team.\nHow you will do it\nProvide excellent Customer Service to exceed the expectations and requirements of both the internal and external customers, establishing and maintaining effective relationships.\nTo Service the appropriate devices, working safely and responsibly to avoid injuries, damage to property, and the loss of unused materials.\nEnsuring your time is managed efficiently and jobs are prioritised correctly.\nCorrectly complete Engineer work reports or checklist as appropriate.\nWhat we look for\nExperience within the Fire industry with knowledge of repair and maintenance of large systems. Expert knowledge in mainstream and top end Fire, Gas and Aspiration systems.\nWorking knowledge of industry standards and have a logical approach to troubleshooting together with good computer skills.\nHad or have previous experience working in a customer facing environment.\nMust hold a full clean driving license.\nThe ability to lift and climb ladders and be comfortable working at height.\nPreferred:-\nHold current relevant qualifications to the industry i.e. 18th edition/NVQ/ City and Guilds/BTEC/FIA\nAbout us\nJohnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.\nFor more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.\nWe can offer an opportunity to work with us at Johnson Controls, to shape the future and create a world that’s safe, comfortable, and sustainable. We are passionate about improving the way the world lives, works and plays and therefore continuously diversifying and creating new exciting opportunities for our employees to grow. \n#RMDFL","description_format":"text","description_chars":3530,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Professional development"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-09-22T12:25:02Z"}],"liveness":{"score":54,"band":"ok","label":"Likely open","p_open":1,"p_active":0.542,"p_room":1,"age_days":0,"expected_fill_days":25,"reasons":["conf:2","agency","velocity","win:early","comp:brand"],"computed_at":"2026-09-23T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/johnson-controls-service-engineer-fire","json_url":"https://alion.io/job/johnson-controls-service-engineer-fire.json","meta":{"generated_at":"2026-09-23T18:00:58Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers"}}