{"id":744819,"url":"https://alion.io/job/johnson-controls-service-engineer-security","title":"Service Engineer – Security","company":{"id":448321,"name":"Johnson Controls","domain":"johnsoncontrols.com","url":"https://alion.io/company/johnsoncontrols-3","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":82,"open_postings":476,"ghost_share":0,"stale_share":0.733,"repost_share":0.008,"time_to_fill_p50_days":33,"computed_at":"2026-11-07T05:47:08Z"}},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Sunbury-on-Thames, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":27000,"max_usd":50000,"period":"year","method":"role_country_seniority_unknown","sample_n":483},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"closed","first_seen_at":"2026-09-11T13:49:08Z","employer_posted_date":"2026-11-05","last_verified_at":"2026-11-06T23:04:54Z","board_verified":false,"closed_at":"2026-11-06T23:04:54Z","days_open":56,"trust":{"level":"ok","repost_count":1,"flags":[],"days_open":55},"description":"Service Engineer - Security\nWhat can Johnson Controls do for you?\nWe can offer an opportunity to work with us at Johnson Controls, to shape the future and create a world that’s safe, comfortable, and sustainable. We are passionate about improving the way the world lives, works and plays and therefore continuously diversifying and creating new exciting opportunities for our employees to grow.\nWhat you will do\nOur Service Engineers are involved in servicing Security Systems i.e. Intruder Alarms, CCTV & Access Control Systems within the residential market. The successful engineer will service Security Systems to the relevant industry standards, providing exceptional customer service with industry leading technical knowledge. We are looking for engineers who have the ability to identify and rectify problems before they occur. This is a fantastic opportunity for a time served Engineer to work within a high performing team, focusing on a geographical region to cover the Central London area - due to the area of this position, this role will be a “Walker” role and therefore a driving license is not required. We offer our engineers the opportunity to work for a market leading brand, ADT Fire & Security with incomparable career opportunities.\nHow you will do it\nProvide excellent Customer Service to exceed the expectations and requirements of both the internal and external customers, establishing and maintaining effective relationships with customers.\nTo Service the appropriate devices, working safely and responsibly to avoid injuries, damage to property, and the loss of unused materials.\nEnsuring your time is managed efficiently and jobs are prioritised correctly.\nCorrectly complete Engineer work reports, handover certificates/BSIA Certificates or checklist as appropriate.\nWhat we look for\nEssential:-\nExperience within Fire & Security industry\nAbility to lift and climb ladders\nHad or have previous experience working in a customer facing environment\nPreferred:-\nHold current relevant qualifications to the industry i.e. 18th edition/ NVQ/ City and Guilds/BTEC\nWhy work for ADT?\nWe have created the perfect platform for you to progress your career with ADT, with a range of opportunities available. As well as an excellent career progression, you will get:-\nCompetitive basic salary with excellent additional earnings potential\nOptional Overtime\nSales referral incentive scheme\nPension - we match up to 7%\n25 days holiday plus bank holidays\nCompany uniform, all PPE, tools and ongoing training provided\nIndustry leading Health & Safety and an employee assistance program\nCareer progression opportunities - newly introduced Engineering career ladder 2022\nOur team average 20+ years length of service\nThe opportunity to become a valued member of our Winning Team\nStaff referral scheme up to £2,000\nRewards & recognition programme","description_format":"text","description_chars":2849,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Energy Efficiency","HVAC & Refrigeration","Access Control & Alarm Systems","Building Automation & Controls"],"lifecycle":[{"event":"open","at":"2026-09-11T13:49:08Z"},{"event":"close","at":"2026-09-30T23:02:01Z"},{"event":"reopen","at":"2026-11-05T14:37:04Z"},{"event":"close","at":"2026-11-06T23:04:54Z"}],"visa":[],"liveness":null,"pay":null,"html_url":"https://alion.io/job/johnson-controls-service-engineer-security","json_url":"https://alion.io/job/johnson-controls-service-engineer-security.json","meta":{"generated_at":"2026-11-07T10:00:11Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":8492,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-08T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":448321},"rest":"https://alion.io/mcp/rest/get_company?id=448321"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fjohnson-controls-service-engineer-security"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fjohnson-controls-service-engineer-security"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fjohnson-controls-service-engineer-security"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/johnson-controls-service-engineer-security\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fjohnson-controls-service-engineer-security"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":744819}},{"tool":"search_jobs","arguments":{"company":"johnsoncontrols.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":744819},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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