{"id":1174780,"url":"https://alion.io/job/johnson-controls-service-manager-ireland","title":"Service Manager - Ireland","company":{"id":448321,"name":"Johnson Controls","domain":"johnsoncontrols.com","url":"https://alion.io/company/johnsoncontrols-3","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":85,"open_postings":743,"ghost_share":0.001,"stale_share":0.573,"repost_share":0.013,"time_to_fill_p50_days":23,"computed_at":"2026-10-17T05:46:00Z"}},"role":"Field & Service","role_family":"Field & Service","seniority":null,"employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Dublin, Ireland"],"countries":["IE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":33000,"max_usd":62000,"period":"year","method":"role_country_seniority_unknown","sample_n":95},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-24T11:05:02Z","employer_posted_date":"2026-09-24","last_verified_at":"2026-10-18T17:50:01Z","board_verified":true,"closed_at":null,"days_open":24,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":24},"description":"Service Manager - Ireland\nDublin/Cork\nWhat you will do\nYou will take a key managerial role leading a team of field-line managers & field-based service engineers. You’ll ensure exceptional customer service is delivered across your region while managing the P&L and meeting financial targets. Supporting and developing your team, you’ll drive operational performance and uphold safety standards, ensuring both individual and team success.\nThis role requires the successful candidate to based 2 days a week in the office and 3 days in the field. Frequent travel throughout Ireland including Belfast, Dublin, Cork & Galway is required.\n\nHow you will do it\nManage your team’s safety, performance and development, ensuring compliance with safety policies and delivering against customer service KPIs.\nDrive operational improvements, manage costs and revenue opportunities and lead your team to optimise individual and collective performance.\nEnsure the highest standards of customer service and operational excellence.\nEngage with internal and external stakeholders, build strong relationships, mentor and coach your team\nundefined\nWhat we look for\nProven experience leading field-based teams and delivering excellent customer service.\nExperience in fire & security, telecoms, HVAC or similar relevant industry.\nStrong people management, leadership, coaching, and engagement skills are essential.\nFlexible and adaptable to suit changing business needs.\nCommercial awareness, solution-focused, able to manage multiple priorities in a fast-paced environment.\nSkilled at engaging, influencing, and building relationships with stakeholders at all levels.\nExcellent communication, facilitation, and operational problem-solving abilities are required.\nWillingness to travel throughout Ireland as required \nWhat we offer\nCompetitive salary plus performance bonus\n25 days holiday plus bank holidays\nCompany car, laptop and mobile\nPrivate healthcare, pension, life assurance, EAP, referral scheme, cycle-to-work, Johnson Controls discounts\nOngoing professional training and development\nInclusive, safety-first culture with access to business resource groups \n#LI-Hybrid","description_format":"text","description_chars":2154,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"Ireland","iso":"IE","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-09-24T11:05:02Z"}],"visa":[],"liveness":{"score":33,"band":"fade","label":"Fading","p_open":1,"p_active":0.435,"p_room":0.75,"age_days":22,"expected_fill_days":23,"reasons":["conf:3","stale_co","velocity","win:late","comp:brand"],"computed_at":"2026-10-17T05:46:00Z"},"pay":null,"html_url":"https://alion.io/job/johnson-controls-service-manager-ireland","json_url":"https://alion.io/job/johnson-controls-service-manager-ireland.json","meta":{"generated_at":"2026-10-19T03:51:54Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":2130,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-20T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":448321},"rest":"https://alion.io/mcp/rest/get_company?id=448321"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fjohnson-controls-service-manager-ireland"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fjohnson-controls-service-manager-ireland"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fjohnson-controls-service-manager-ireland"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/johnson-controls-service-manager-ireland\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fjohnson-controls-service-manager-ireland"}]}