{"id":3328020,"url":"https://alion.io/job/johnson-controls-subscriber-sales-manager-1","title":"Subscriber Sales Manager 1","company":{"id":448321,"name":"Johnson Controls","domain":"johnsoncontrols.com","url":"https://alion.io/company/johnsoncontrols-3","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":81,"open_postings":500,"ghost_share":0,"stale_share":0.74,"repost_share":0.006,"time_to_fill_p50_days":33,"computed_at":"2026-11-03T05:54:40Z"}},"role":"Sales","role_family":"Sales","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Manchester, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"GDPR","optional":false},{"name":"HubSpot","optional":false},{"name":"Salesforce","optional":false}],"status":"closed","first_seen_at":"2026-10-27T11:02:13Z","employer_posted_date":"2026-10-27","last_verified_at":"2026-10-29T18:42:50Z","board_verified":false,"closed_at":"2026-10-29T18:42:50Z","days_open":2,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":2},"description":"Role Summary\nThe New Business Telesales Team Leader is responsible for leading a team of telesales executives focused on converting leads to new business opportunities and providing tailored security solutions to these customers over the phone. This role involves driving performance, coaching team members, and ensuring the achievement of sales targets through effective outbound calling strategies and lead conversion.\nKey Responsibilities\nTeam Leadership & Performance ManagementLead, motivate, and manage a team of telesales executives to exceed KPIs and sales targets.\nConduct regular performance reviews, 1:1s, and team meetings.\nMonitor call quality, conversion rates, and pipeline development.\n\nSales Strategy & ExecutionImplement outbound calling campaigns targeting new business prospects.\nCollaborate with marketing and sales operations to align messaging and lead generation efforts.\nIdentify and act on opportunities to improve conversion rates and customer engagement.\n\nCoaching & DevelopmentProvide ongoing training and coaching to improve sales techniques, objection handling, and product knowledge.\nSupport onboarding of new team members and ensure rapid ramp-up to productivity.\n\nReporting & AnalysisTrack and report on team performance metrics, including call volumes, lead quality, and sales conversion.\nUse CRM and reporting tools to analyze trends and identify areas for improvement.\n\nStakeholder CollaborationWork closely with Marketing to ensure lead to opportunity conversion and volume of opportunity targets are being met.\nProvide feedback to product and marketing teams based on customer insights.\n\nCompliance & Quality AssuranceEnsure all telesales activities comply with company policies, GDPR, and industry regulations.\nMaintain high standards of professionalism and customer service.\n\nKey Skills & Experience\nProven experience in telesales or outbound sales (not mandatory).\nStrong leadership and coaching skills.\nExcellent communication and interpersonal abilities.\nData-driven mindset with proficiency in CRM systems (e.g., Salesforce, 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