{"id":3327174,"url":"https://alion.io/job/johnson-johnson-im-transcend-program-manager-signavio-2","title":"IM Transcend-Program Manager, Signavio","company":{"id":14152,"name":"Johnson & Johnson","domain":"jnj.com","url":"https://alion.io/company/jnj","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":85,"open_postings":173,"ghost_share":0,"stale_share":0.815,"repost_share":0,"time_to_fill_p50_days":8,"computed_at":"2026-10-29T05:49:05Z"}},"role":"Management","role_family":"Management","seniority":"senior","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Titusville, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":110000,"max_usd":206000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":4830},"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Incident Management","optional":false},{"name":"Agile","optional":true},{"name":"ITIL","optional":true},{"name":"Scrum","optional":true}],"status":"live","first_seen_at":"2026-10-26T00:00:00Z","employer_posted_date":"2026-10-26","last_verified_at":"2026-10-30T02:04:46Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com\nAs guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.\nJob Function:\nTechnology Product & Platform ManagementJob Sub Function:\nTechnical Product ManagementJob Category:\nPeople LeaderAll Job Posting Locations:\nRaritan, New Jersey, United States of America, Titusville, New Jersey, United States of AmericaJob Description:\nAbout Innovative Medicine\nOur expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements. Visionaries like you work on teams that save lives by developing the medicines of tomorrow. Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way. Learn more at https://www.jnj.com/innovative-medicine.\nTranscend is a global business transformation program that will modernize our foundational transactional processes and harmonize them into one “clean” ERP as a standardized platform for growth and efficiency gains.\nThis program will simplify the Pharmaceutical ERP landscape from 7 to 1, standardizing processes to have a cost-effective, fit-for-purpose digital backbone that will enable us to support the Pharmaceutical business with agility. Additionally, the program will remediate the end-of-life system exposure that we risk towards the end of this decade.\nPlease note that this role is available across multiple countries and may be posted under different requisition numbers to comply with local requirements. While you are welcome to apply to any or all of the postings, we recommend focusing on the specific country(s) that align with your preferred location(s):\nUnited States - Requisition Number: R-072616\nBelgium, Ireland, and Italy - Requisition Number: R-072110\nCanada- Requisition Number: R-072610\nNetherlands- Requisition Number: R-107016\nRemember, whether you apply to one or all of these requisition numbers, your applications will be considered as a single submission.\nWe are searching for the best talent for a Transcend: Signavio Program Manager! This hybrid position will be located in Latina, Italy. Alternate hybrid locations may be considered in Titusville, New Jersey; Raritan, New Jersey; Toronto, Canada; Latina, Italy; Cork, Ireland; Beerse, Belgium. Alternate locations and Remote work may be considered for the right candidate.\nAre you ready to be part of a multi-year global business transformation initiative that will transform and standardize our core business processes and products across Plan, Source, Make, Quality, Deliver, and Data, and enable our integrated data strategy through a single SAP S/4 HANA instance? Apply today for this exciting opportunity to shape and set the future direction for supporting and improving our new process across all areas.\nWe are seeking an experienced, hands-on Manager to lead the deployment, ongoing support, and adoption of our Signavio process management program. This role combines technical delivery, vendor and stakeholder management, process governance, and change management to ensure Signavio enables consistent, measurable process excellence across the organization.\nKey Responsibilities\nLead end-to-end deployment of Signavio (configuration, integrations, testing, cutover, and post-go-live support).\nOwn the production stability and day-to-day support model (incident management, triage, root cause analysis, and SLA tracking).\nPartner with process owners, IT, security, and business teams to design governance, roles, and lifecycle processes for process documentation and change.\nConfigure and maintain platform settings, libraries, templates, process repositories, and user access controls.\nDesign and implement integrations with core systems (ERP, identity, reporting tools) and APIs; coordinate with engineering/IT teams for secure and performant solutions.\nDevelop and deliver training, adoption programs, playbooks, knowledge base articles, and user enablement materials.\nManage the vendor relationship with Signavio (or program vendor), including escalation, roadmap alignment, licensing, and periodic reviews.\nMeasure program success and report KPIs (uptake/adoption, availability, time-to-resolution, process coverage, compliance metrics).\nDrive continuous improvement by collecting user feedback, prioritizing enhancements, and coordinating release management.\nSupervise and coach direct reports and contractors supporting deployments, integrations, and application support.\nQualifications:\nEDUCATION:\nMinimum of High School or equivalent diploma/degree is required; Bachelor’s / University or equivalent degree strongly preferred\nExperience and skills:\nRequired:\n8 years of relevant work experience including 5 years experience leading SaaS deployment/support programs, preferably in Business Process Mapping (BPM)/process management tools.\nDemonstrable experience with Signavio or similar process management platforms (process modeling/BPM tools).\nStrong technical understanding of integrations (APIs, webhooks), identity and access controls, and enterprise application architecture.\nExperience with IT service management and support practices (incident/change/problem management, SLAs).\nProven ability to engage stakeholders and drive cross-functional change and adoption.\nExcellent written and verbal communication; experience building training and documentation materials.\nPreferred Qualifications\nCertifications in BPM, ITIL, PMP/Prince2, or Agile/Scrum.\nExperience integrating with SAP or other ERP systems.\nFamiliarity with process mining, RPA, or analytics tools.\nPrior experience in regulated industries or large global organizations.\nOther:\nRequires proficiency in English (written and verbal) to communicate effectively and professionally; proficiency in German, Dutch, or Italian is helpful\nMay require up to 30% domestic and international travel depending on work location and business needs\nJohnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.\nJohnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers, internal employees contact AskGS to be directed to your accommodation resource.\nRequired Skills:\nBusiness Process Management Tools, Process Management, SaaS DeploymentPreferred Skills:\nAnalytical Reasoning, Consulting, Cost Management, Creating Purpose, Cross-Functional Collaboration, Developing Others, Human-Computer Interaction (HCI), Inclusive Leadership, Leadership, Performance Measurement, Product Development, Product Strategies, Project Management Methodology (PMM), Research and Development, Software Development Management, Strategic Supply Chain Management, Team ManagementThe anticipated base pay range for this position is :\n$122,000.00 - $212,750.00Additional Description for Pay Transparency:\nSubject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).This position is eligible to participate in the Company’s long-term incentive program.\nSubject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:\nVacation -120 hours per calendar year\nSick time - 40 hours per calendar year; for employees who reside in the State of Colorado -48 hours per calendar year; for employees who reside in the State of Washington -56 hours per calendar year\nHoliday pay, including Floating Holidays -13 days per calendar year\nWork, Personal and Family Time - up to 40 hours per calendar year\nParental Leave - 480 hours within one year of the birth/adoption/foster care of a child\nBereavement Leave - 240 hours for an immediate family member: 40 hours for an extended family member per calendar year\nCaregiver Leave - 80 hours in a 52-week rolling period10 days\nVolunteer Leave - 32 hours per calendar year\nMilitary Spouse Time-Off - 80 hours 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