{"id":4323002,"url":"https://alion.io/job/johnson-johnson-innovative-medicine-remote-lead-reliability-performance-engineer","title":"[Remote] Lead Reliability & Performance Engineer","company":{"id":1761972,"name":"Johnson & Johnson Innovative Medicine","domain":"janssen.com","url":"https://alion.io/company/janssen-com","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"Backend","role_family":"Backend","seniority":"lead","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":96000,"max":155000,"currency":"USD","period":"year","gross":null,"usd_annual":155000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Anomaly Detection","optional":false},{"name":"Apache HTTP Server","optional":false},{"name":"Apache Tomcat","optional":false},{"name":"AWS","optional":false},{"name":"Bash","optional":false},{"name":"Bitbucket","optional":false},{"name":"CAPA","optional":false},{"name":"CI/CD","optional":false},{"name":"Confluence","optional":false},{"name":"Dynatrace","optional":false},{"name":"Git","optional":false},{"name":"ITIL","optional":false},{"name":"Java","optional":false},{"name":"Jenkins","optional":false},{"name":"Jira","optional":false},{"name":"Least Privilege","optional":false},{"name":"Linux","optional":false},{"name":"Oracle","optional":false},{"name":"Platform Engineering","optional":false},{"name":"PostgreSQL","optional":false},{"name":"PowerShell","optional":false},{"name":"Python","optional":false},{"name":"Rest API","optional":false},{"name":"Ruby","optional":false},{"name":"SQL","optional":false},{"name":"SRE","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-11-14T17:29:14Z","employer_posted_date":null,"last_verified_at":"2026-11-14T17:29:14Z","board_verified":false,"closed_at":null,"days_open":0,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":0},"description":"Note: The job is a remote job and is open to candidates in USA. Johnson & Johnson Innovative Medicine is hiring a Lead Reliability and Performance Engineer to lead the strategy, delivery, and operational performance of its Windchill-based Product Lifecycle Management platform supporting MedTech. The role oversees reliability, scalability, security, compliance, observability, automation, incident response, and continuous improvement across the platform.\n\nResponsibilities\nDefines and maintains service-level indicators, service-level objectives, reliability dashboards, alert thresholds, and error-budget reporting for critical PLM services\nEngineers full-stack observability across Windchill, ThingWorx, Java/JVM processes, web tiers, queues, integrations, databases, operating systems, cloud infrastructure, storage, and network dependencies using Dynatrace and complementary platform telemetry\nBuilds automated health checks, synthetic monitors, anomaly detection, and actionable alerts that distinguish user-impacting conditions from noise and accelerate detection and diagnosis\nLeads technical triage for complex availability and performance incidents; correlates logs, metrics, traces, thread dumps, heap behavior, database activity, operating-system statistics, and recent changes to isolate root cause\nRestores service safely during incidents, documents timelines and evidence, contributes to blameless post-incident reviews, and implements corrective and preventive actions that\nPerforms workload characterization, baselining, capacity modeling, trend analysis, and performance testing to identify saturation points and forecast compute, memory, storage, database, and network demand\nContributes to the tuning and optimization of Linux and Windows environments across application configurations, web tiers, database interactions, indexing, file-vault operations, and AWS resources, working alongside platform owners and infrastructure teams\nDesigns, develops, tests, documents, and supports reusable automation for server provisioning, application installation, environment refresh and rehost, configuration synchronization, certificate management, patch readiness, service recovery, compliance checks, backups, and routine maintenance\nMaintains automation as version-controlled software with peer review, testing, logging, error handling, security controls, idempotent execution where practical, rollback or recovery procedures, and clear ownership\nEliminates operational toil by identifying repetitive, error-prone work, quantifying its impact, prioritizing high-value automation, and measuring reliability, cycle-time, risk, and cost improvements after implementation\nPartners with development teams to configure and maintain application environments, including runtime dependencies, system packages, supporting utilities, automated processes, and environment-specific configurations across DEV, QA, and PROD\nProvides technical readiness support for platform upgrades, migrations, new OpCo onboarding, data-migration releases, cloud modernization, and architectural changes, including performance-risk assessment and post-cutover stabilization\nCoordinates with infrastructure, database, Linux, Windows, network, storage, security, validation, application support, managed-service, and software-vendor teams to resolve cross-layer issues and strengthen platform resilience\nImplements and verify security and compliance controls including patching evidence, certificate lifecycle, service-account and credential hygiene, least-privilege access, vulnerability remediation, configuration records, and audit-ready operational documentation\nParticipates in an on-call rotation and provides support outside standard business hours for production incidents, planned maintenance, releases, and critical platform activities\nCreates and maintains runbooks, architecture and dependency records, monitoring standards, automation documentation, recovery procedures, known-error records, and knowledge-transfer materials\nMentors engineers and service partners in troubleshooting, performance analysis, observability, safe automation, and SRE practices; provides technical direction without direct people-management responsibility\nResponsible for communicating business-related issues or opportunities to the next management level\n\nSkills\nBachelor's degree in computer science, Software Engineering, Information Systems, Engineering, or a related discipline; equivalent relevant experience may be considered\n8 years of experience in site reliability engineering, systems engineering, platform engineering, DevOps, application infrastructure, or production operations for enterprise applications\n8 years of hands-on Linux and scripting/automation experience using Chef, Ruby, Bash, Python, PowerShell, or comparable languages\nDemonstrated experience supporting PTC Windchill and/or ThingWorx in multi-node enterprise environments; experience with comparable PLM platforms may be considered when paired with strong Java-platform operations expertise\nExperience diagnosing Java enterprise application performance using logs, metrics, traces, thread dumps, heap analysis, garbage-collection behavior, database evidence, and operating-system telemetry\nExperience operating AWS-hosted enterprise systems and collaborating across compute, storage, networking, identity, security, database, backup, and disaster-recovery services\nExperience developing production-grade operational automation and integrating it with version control, CI/CD, work tracking, secrets management, and monitoring\nHands-on administration and troubleshooting knowledge of PTC Windchill, ThingWorx, clustered or multi-node application patterns, Apache/Tomcat, Oracle, SQL Server, Java/JVM, background processing, queues, indexing, integrations, certificates, and file-vault or shared storage services\nObservability experience with Dynatrace or comparable observability platform; ability to create dashboards, service views, synthetic monitors, alerting profile s, problem-detection rules, and evidence-based performance investigations\nLinux administration and strong shell scripting skills; strong working knowledge of Windows administration\nProgramming and automation skills in Bash and Python\nAWS operations knowledge covering compute, storage, network connectivity, load balancing, identity and access, monitoring, backup, resiliency, and cost-aware resource sizing\nDatabase troubleshooting competence for Oracle and PostgreSQL, including connection behavior, long-running queries, locking, capacity, and collaboration with database administrators on tuning\nExperience with Bitbucket or Git, Jenkins or equivalent CI/CD tooling, Jira, Confluence, artifact repositories, and controlled deployment processes\nAbility to automate safely in regulated environments using documented requirements, testing, peer review, segregation of duties, evidence retention, change control, rollback planning, and validation alignment\nStrong analytical troubleshooting, technical writing, stakeholder communication, and vendor coordination skills; ability to explain cross-layer technical findings and operational risk clearly\nAI fluency: ability to use and evaluate AI-assisted engineering and operations capabilities responsibly while maintaining human review, security, privacy, and governance requirements\nExperience supporting validated or regulated systems in MedTech, Life Sciences, or another controlled environment is strongly preferred\nChef, Ruby, PowerShell, Java, REST APIs, SQL, JSON, XML, YAML, and infrastructure-as-code experience are preferred\nPreferred certifications: AWS Certified SysOps Administrator, AWS Certified DevOps Engineer, Dynatrace certification, ITIL Foundation or comparable reliability/cloud credentials. Certifications are preferred, not required\nAI Judgement Integration, Collaboration, Communication, Customer Alignment, Data Savvy, Execution Focus, Human-Computer Interaction (HCI), Innovation, Product Design, Product Development, Product Development Lifecycle, Product Management, Product Strategies, Risk Assessments, Software Development Life Cycle (SDLC), Software Development Management, Technical Credibility, Technologically Savvy\n\nBenefits\nSubject to the terms of their respective plans, employees and/or eligible dependents are eligible to participate in medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance.\nSubject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).\nSubject to the terms of their respective policies and date of hire, employees are eligible for 120 hours of vacation per calendar year.\nSubject to the terms of their respective policies and date of hire, employees are eligible for 40 hours of sick time per calendar year; employees who reside in the State of Washington are eligible for 56 hours per calendar year.\nSubject to the terms of their respective policies and date of hire, employees are eligible for holiday pay, including Floating Holidays – 13 days per calendar year.\nSubject to the terms of their respective policies and date of hire, employees are eligible for Work, Personal and Family Time – up to 40 hours per calendar year.\nSubject to the terms of their respective policies and date of hire, employees are eligible for Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child.\nSubject to the terms of their respective policies and date of hire, employees are eligible for Condolence Leave – 30 days for an immediate family member; 5 days for an extended family member.\nSubject to the terms of their respective policies and date of hire, employees are eligible for Caregiver Leave – 10 days.\nSubject to the terms of their respective policies and date of hire, employees are eligible for Volunteer Leave – 4 days.\nSubject to the terms of their respective policies and date of hire, employees are eligible for Military Spouse Time-Off – 80 hours.\n\nCompany Overview\nJohnson and Johnson Innovative Medicine focuses on developing medical solutions for some of the challenging diseases and medical conditions. It was founded in undefined, and is headquartered in Raritan, New Jersey, USA, with a workforce of 10001+ employees. 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