{"id":3309847,"url":"https://alion.io/job/johnson-johnson-lead-platform-engineer-pro","title":"Lead Platform Engineer - PRO","company":{"id":14152,"name":"Johnson & Johnson","domain":"jnj.com","url":"https://alion.io/company/jnj","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":86,"open_postings":179,"ghost_share":0,"stale_share":0.777,"repost_share":0,"time_to_fill_p50_days":9,"computed_at":"2026-10-31T05:58:55Z"}},"role":"DevOps","role_family":"DevOps","seniority":"lead","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Raritan, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":137000,"max_usd":282000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":565},"experience_years_min":7,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Azure","optional":false},{"name":"CAPA","optional":false},{"name":"CI/CD","optional":false},{"name":"Context Engineering","optional":false},{"name":"Copilot","optional":false},{"name":"Copilot Studio","optional":false},{"name":"Function Calling","optional":false},{"name":"Git","optional":false},{"name":"Kubernetes","optional":false},{"name":"LLM","optional":false},{"name":"Model Context Protocol","optional":false},{"name":"Outlook","optional":false},{"name":"RAG","optional":false},{"name":"AWS","optional":true},{"name":"Docker","optional":true},{"name":"Jenkins","optional":true},{"name":"Platform Engineering","optional":true},{"name":"Terraform","optional":true}],"status":"live","first_seen_at":"2026-10-26T00:00:00Z","employer_posted_date":"2026-10-26","last_verified_at":"2026-10-31T07:52:59Z","board_verified":true,"closed_at":null,"days_open":5,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":5},"description":"At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com\nAs guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.\nJob Function:\nTechnology Product & Platform ManagementJob Sub Function:\nFunctional EngineeringJob Category:\nScientific/TechnologyAll Job Posting Locations:\nRaritan, New Jersey, United States of AmericaJob Description:\nWe are searching for the best talent for a Lead Platform Engineer - PRO to be located in Raritan, NJ\nPosition Summary\nJohnson & Johnson MedTech is seeking a Principal Platform Engineer for the Customer Experience Management (CxM) Professional Relations & Operations (PR&O) domain. This role is the hands-on technical leader responsible for translating the PR&O product roadmap into secure, scalable, supportable, and reusable platform capabilities built primarily on Microsoft Dynamics 365 and Microsoft cloud technologies.\nThe Principal Platform Engineer will lead solution design and engineering execution for PR&O workflows, data, integrations, controls, automation, reporting, and AI-enabled capabilities. The role will work directly with the Senior Manager for the PR&O commercial platform, the Senior Principal Platform Engineer, architects, engineers, control functions, business process owners, and delivery partners.\nThe role has domain-level engineering accountability for PR&O. The Senior Manager owns product outcomes, roadmap, prioritization, funding, adoption, and value realization. The Senior Principal Platform Engineer owns cross-CxM architecture, shared engineering standards, and platform-wide patterns. This role applies those standards, identifies gaps, and delivers technically sound PR&O capabilities.\nKey Accountabilities\n1. PR&O solution architecture and engineering\nTranslate the PR&O product roadmap and business-process requirements into executable solution designs, technical backlogs, engineering plans, and non-functional requirements.\nDesign and guide implementation of PR&O capabilities across Microsoft Dynamics 365, Power Platform, Azure, Microsoft 365, and connected enterprise services.\nDefine domain models, extension patterns, data flows, integration contracts, security boundaries, and operational requirements in alignment with the CxM target architecture.\nMake pragmatic engineering trade-offs that support immediate delivery while protecting the long-term maintainability and scalability of the platform.\nRemain sufficiently hands-on to review designs and code, troubleshoot complex issues, validate technical assumptions, and produce reference implementations when needed.\n2. Reuse, integration and platform consistency\nApply cross-CxM engineering standards, reusable services, APIs, frameworks, SDKs, platform components, and approved implementation patterns.\nIdentify PR&O requirements that should become shared platform capabilities and partner with the Senior Principal Platform Engineer to prioritize and establish them.\nPrevent unnecessary duplication, custom code, point-to-point integrations, and regional variants when configuration or shared services can meet the need.\nEnsure PR&O capabilities integrate effectively with customer, professional, product, contracting, finance, payment, document, analytics, identity, and adjacent CxM services.\nDocument architecture decisions, reusable patterns, interfaces, dependencies, and technical constraints so delivery teams can implement consistently.\n3. Risk, compliance, data and secure engineering\nEngineer required privacy, cyber security, records management, auditability, validation, change control, access, retention, and risk controls into PR&O solutions.\nPartner with business and control functions to convert policies and controls into clear technical requirements, evidence, monitoring, and support procedures.\nEstablish technical patterns for data quality, ownership, lineage, access, retention, and appropriate use of professional-relations data.\nEnsure solutions meet defined reliability, performance, availability, recoverability, observability, and supportability requirements.\nRaise unclear or conflicting requirements early and drive fact-based resolution without overengineering for speculative future needs.\n4. AI, automation and responsible implementation\nDesign and implement AI-enabled and automated PR&O capabilities where they produce measurable workflow, quality, or user-experience improvements.\nApply approved patterns for LLM integration, retrieval-augmented generation, agent orchestration, tool calling, skills, context management, human oversight, evaluation, and observability.\nWork with enterprise AI teams to implement governed execution, security, privacy, monitoring, discoverability, and production operations.\nUse MCP, agent-to-agent, or other interoperability approaches only where approved, supportable, and justified by the use case.\nEnsure AI capabilities preserve human accountability and meet applicable governance, policy, risk, and compliance requirements.\n5. Engineering quality and delivery leadership\nProvide technical direction to engineers, contractors, systems integrators, and product squads delivering PR&O capabilities.\nLead design reviews, code and configuration reviews, technical backlog refinement, release-readiness assessments, and resolution of cross-team dependencies.\nDefine and monitor engineering measures for quality, reliability, security, reuse, technical debt, release performance, developer productivity, and production health.\nImprove delivery through automated testing, CI/CD, infrastructure as code, environment standards, observability, documentation, and disciplined release practices.\nCoach engineers and technical leads while creating a culture of accountability, constructive challenge, learning, and continuous improvement.\n6. Production engineering and lifecycle management\nPartner with product, support, and operations teams to establish release, change, incident, problem, service, and lifecycle-management practices for PR&O.\nProvide technical leadership during major incidents, restoration, root-cause analysis, and corrective and preventive actions.\nUse production insights to eliminate recurring defects, reduce manual support, improve resilience, and inform platform priorities.\nEnsure technical documentation, monitoring, runbooks, support ownership, continuity plans, and operational-readiness criteria are complete before release.\nMeasures of Success\nPR&O releases meet approved architecture, security, compliance, quality, operational-readiness, and non-functional requirements.\nReusable CxM services and patterns are adopted, and unnecessary PR&O-specific customization and point-to-point integration are reduced.\nEngineering risks, dependencies, technical debt, and production issues are visible early and resolved through clear ownership and decisions.\nPR&O capabilities are reliable, observable, supportable, and capable of scaling across global and regional use cases.\nAI and automation capabilities move beyond demonstrations into governed, measurable, production-ready services.\nProduct leaders no longer need to mediate routine technical decisions between engineering teams and delivery partners.\nRequired Qualifications\n7 or more years of software engineering experience delivering enterprise-scale products, platforms, integrations, or distributed systems.\n4 or more years as a lead engineer, solution architect, principal engineer, or technical lead accountable for solution design and engineering execution.\nDeep expertise in Microsoft Dynamics 365 architecture, configuration, extensibility, integration, data, security, release management, and platform operations.\nExperience with Microsoft Azure, Power Platform, Microsoft 365, Teams, Outlook, Copilot, and Copilot Studio integrations.\nExperience designing reusable APIs, services, components, frameworks, or integration patterns rather than only standalone applications.\nHands-on experience with modern engineering practices and tooling, including Git, CI/CD, automated testing, infrastructure as code, containers, Kubernetes, and platform observability.\nExperience designing or implementing production AI solutions using LLM integration, agents, RAG, tool calling, context engineering, evaluation, observability, security, and governance.\nExperience engineering systems in a regulated, security-conscious, or otherwise complex enterprise environment.\nWorking understanding of commercial operations, regulated workflows, data controls, and the application of technology to simplify business processes.\nDemonstrated ability to lead engineers and delivery partners through influence, technical credibility, coaching, and clear engineering decisions.\nStrong written and verbal communication skills, including the ability to explain technical choices, risks, and trade-offs to product, business, and control stakeholders.\nPreferred Qualifications\nExperience in MedTech, pharmaceutical, healthcare, or another regulated industry.\nExperience with professional-relations operations, healthcare professional or organization engagement, regulated interactions, or comparable compliance-sensitive workflows.\nExperience integrating Microsoft business platforms with enterprise services operating across Azure and AWS environments.\nExperience building enterprise agent solutions, internal developer capabilities, reusable SDKs, or framework libraries.\nExperience with global platforms that support controlled regional variation.\nFor internal candidates, working knowledge of XENA engineering standards, accelerators, AI-enabled SDLC practices, enterprise architecture standards, deployment frameworks, and CI/CD governance. External candidates should demonstrate experience adopting comparable enterprise engineering frameworks and the ability to rapidly learn J&J standards.\nTechnology Environment\nMicrosoft Dynamics 365, Power Platform, Azure, Microsoft 365, Teams, Outlook, Copilot, and Copilot Studio.\nAPI management, event-driven integration, identity and access management, secrets management, cloud security, data services, and observability across Azure and AWS.\nGit, Jenkins or comparable CI/CD tooling, Terraform, Kubernetes, Docker, infrastructure as code, automated testing, and code-quality tooling.\nLLM integrations, agent orchestration, RAG, tool-calling frameworks, context engineering, AI evaluation and observability, MCP, and agent-to-agent patterns.\nPreferred Skills\nAI Engineering; API and Integration Architecture; CI/CD; Cloud Platforms; Data and Security Engineering; Full-Stack Development; Infrastructure as Code; Mentorship; Microsoft Dynamics 365; Platform Engineering; Platform Observability; Regulated Workflow Engineering; Requirements Analysis; Software Quality; Technical Communication; Technical Troubleshooting.\nJohnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.\nJohnson & Johnson is committed to providing an interview process that is in...","description_format":"text","description_chars":14101,"description_truncated":true,"requirements":{"experience_years_min":7,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Life insurance","Military spouse friendly","Parental leave","Retirement plans"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Prescription Drugs","Surgical Instruments & Devices","Orthopedic & Spine Implants"],"lifecycle":[{"event":"open","at":"2026-10-27T02:55:16Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 66 · green card filings: 18","filings_12m":66,"filings_prev_12m":43,"green_card_filings_12m":18,"median_offered_wage_usd":166964,"route":null,"cap_exempt":false,"checked_at":"2026-10-29T16:27:21+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":32}],"liveness":{"score":53,"band":"ok","label":"Likely open","p_open":1,"p_active":0.593,"p_room":0.9,"age_days":5,"expected_fill_days":9,"reasons":["conf:2","stale_co","velocity","win:mid","comp:brand"],"computed_at":"2026-10-31T05:58:55Z"},"pay":null,"html_url":"https://alion.io/job/johnson-johnson-lead-platform-engineer-pro","json_url":"https://alion.io/job/johnson-johnson-lead-platform-engineer-pro.json","meta":{"generated_at":"2026-10-31T09:01:22Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":13599,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-01T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":14152},"rest":"https://alion.io/mcp/rest/get_company?id=14152"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fjohnson-johnson-lead-platform-engineer-pro"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fjohnson-johnson-lead-platform-engineer-pro"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fjohnson-johnson-lead-platform-engineer-pro"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/johnson-johnson-lead-platform-engineer-pro\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fjohnson-johnson-lead-platform-engineer-pro"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3309847}},{"tool":"search_jobs","arguments":{"company":"jnj.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3309847},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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