{"id":3012554,"url":"https://alion.io/job/johnstone-supply-inside-sales-representative","title":"Inside Sales Representative","company":{"id":2565548,"name":"Johnstone Supply","domain":"johnstonesupply.com","url":"https://alion.io/company/johnstonesupply","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":null},"role":"Sales","role_family":"Sales","seniority":"junior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Grand Prairie, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":30000,"max_usd":65000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":3854},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false}],"status":"live","first_seen_at":"2026-10-21T15:41:30Z","employer_posted_date":"2026-10-21","last_verified_at":"2026-10-23T02:55:26Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"Overview\nJohnstone Supply, North America's leading wholesale distributor of HVACR equipment, parts, and supplies, has a great opportunity to join our team. Over the last seven decades, Johnstone has grown into a multi-billion-dollar industry leader with over 470 distributor branches and 6 distribution centers throughout North America. We work with some of the largest companies in the world, including Daikin/Goodman, Bosch, Copeland, Honeywell, Johnson Controls, and Fujitsu, to provide contractors with world-class products, technical expertise, and quality service.\nNow is the best time to join Johnstone Supply. Relationship-building is the key to our success, and it shows in everything we do. The Power of Johnstone is everyone who works with us. Our customers, our partners, and our people. Johnstone is growing, and so can you.\nResponsibilities\nDirect Sales:\nAchieves sales and growth targets by developing new accounts and strengthening existing relationships.\nProvides efficient, accurate quoting support to the outside and counter sales teams.\nMaintains strong customer relationships through friendly, solution-oriented service.\nPresents and promote featured products, offering related and add-on items to maximize sales.\nRecommends products based on customer needs and explain the value of partnering with Johnstone.\nProactively follows up on leads, quotes, and inquiries to drive conversion.\nIdentifies customer needs and uncover new opportunities within current accounts.\nBuilds and expand relationships with key contacts and decision-makers.\n\nSales Support:\nSupports outside and counter sales through accurate quoting via phone, email, and ProKeep.\nManages communications (calls, emails, messages) with timely, prioritized responses.\nCreates and process sales tickets, take payments, and handle ROAs accurately.\nCollaborates with internal teams to ensure seamless service to existing customers.\nMaintains product knowledge through ongoing training and use of Johnstone tools and catalogs.\nStrengthens customer relationships post-sale by addressing issues and providing continued support.\nDocuments activities per established sales processes.\nJohnstone Supply believes that each employee’s contribution should not be limited by the assigned responsibilities. Therefore, it is our expectation that each employee will offer his/her services wherever and whenever necessary to ensure the success of our endeavors.\nQualifications\nTo perform this job successfully, an individual must be able to perform each essential job function satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\nEducation and/or Experience: High School Diploma or GED; at least two years of heating, ventilation, air conditioning, refrigeration (HVAC/R) experience or equivalent combination of education and experience. Direct sales experience in the business-to-business HVAC/R or similar industry is preferred, but not required for this role.\n\nCertificates, Licenses, and Registrations: There are no certificates, licenses, or registrations required for this role.\nTechnical Knowledge, Skills and Abilities:\nAbility to use Microsoft Office and customer relationship management (CRM) software.\nUnderstands and functions proficiently in ProKeep, E-mails, Locker Pick-Up, CRM, PS Sales Support \nDemonstrated proficiencies and understanding connected functions related to the position.\nAbility to use the available cross references and websites for selling/matching products.\nProcess Knowledge, Skills and Abilities:\nDemonstrated ability in achieving sales goals.\nDemonstrated understanding and application of effective sales strategies and techniques.\nSkill in using critical thought to identify the strengths and weaknesses of alternative solutions.\nKnowledge of principles and methods of selling products and services. \nDisplays a high level of effort and commitment towards performing work; demonstrates responsible behavior.\nStrong project management and multi-tasking skills.\nCommunication Knowledge, Skills and Abilities: \nSkill in building long term customer relationships.\nAbility to maintain a positive and friendly demeanor.\nSkill in proactively communicating (both verbal and written) to establish relationships and influence decisions.\nAbility to manage coworker and customer interactions with tact and diplomacy.\nLeadership Skills: \nIndividual Contributor - Focus on producing own work; meeting quality and deadline expectations.\nCompany Values\nWe’re also interested in hiring a great candidate that holds these values so we can further build a strong company culture:\nSafety: Always prioritizes safety, both at work and at home, while ensuring those who work for you work safely.\nCustomer Focused: Take the perspective of those we serve, anticipate their needs, and responding quickly.\nOne Team: We win together by collaborating with each other, focusing on the common goal, and leveraging the strengths of the team.\nOwn It: Take the initiative, act with a sense of urgency and pride, do things right the first time, and always act with integrity.\n Innovate: Embrace and create change that drives continuous improvement and customer-valued solutions.\nBenefit Overview\nAt Johnstone Supply, we recognize that our employees’ growth, well-being, and success drives the company’s success. We offer a competitive wage, in addition to health and wellness benefits including medical, dental, vision coverage, and options for supplemental care. We provide the resources you need to take charge of your well-being, including:\nCompetitive Paid Time Off (PTO) \nSafe Harbor 401(k) - 100% employer match up to 5% of base pay and immediate vesting\nHoliday pay - we recognize and pay our employees for 7.5 holidays per year\nPaid Parental Bonding Time\nEmployer subsidized medical, dental, and vision plans\nEmployer paid life insurance and short-term disability\nVoluntary long-term disability, accident, critical illness, and hospital indemnity insurance\n24/7 Access to virtual care/telehealth options\nHealth Savings Account (HSA) with employer contribution; Flexible spending accounts (FSA)\nWellbeing program with opportunity to earn reduced medical costs\nEmployee Assistance Program (EAP) for you, and your family\nTuition reimbursement\nEmployee referral bonus program \nEmployee service milestone recognition program\nWe understand that our employees are the cornerstone of our success. Our commitment to continuous improvement & investment in our people is only matched by our commitment to superior customer experience.\nEOE & E-Verify Participating Employer.","description_format":"text","description_chars":6717,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["Life insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Wholesale","HVAC & Refrigeration"],"lifecycle":[{"event":"open","at":"2026-10-21T15:41:30Z"}],"visa":[],"liveness":{"score":90,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.903,"p_room":1,"age_days":0,"expected_fill_days":14,"reasons":["conf:2","velocity","win:early","comp:junior"],"computed_at":"2026-10-22T06:10:10Z"},"pay":null,"html_url":"https://alion.io/job/johnstone-supply-inside-sales-representative","json_url":"https://alion.io/job/johnstone-supply-inside-sales-representative.json","meta":{"generated_at":"2026-10-23T04:30:29Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":7364,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-24T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2565548},"rest":"https://alion.io/mcp/rest/get_company?id=2565548"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fjohnstone-supply-inside-sales-representative"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fjohnstone-supply-inside-sales-representative"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fjohnstone-supply-inside-sales-representative"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/johnstone-supply-inside-sales-representative\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fjohnstone-supply-inside-sales-representative"}]}