{"id":1644814,"url":"https://alion.io/job/johnstonesupply-strategic-accounts-program-manager","title":"Strategic Accounts Program Manager","company":{"id":2565548,"name":"Johnstone Supply","domain":"johnstonesupply.com","url":"https://alion.io/company/johnstonesupply","size_band":"501-1000","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"iCIMS","truth_index":null},"role":"Management","role_family":"Management","seniority":"senior","employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Joliet, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":115000,"max":130000,"currency":"USD","period":"year","gross":null,"usd_annual":130000},"salary_estimate":null,"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"closed","first_seen_at":"2026-10-01T23:14:23Z","employer_posted_date":"2026-10-01","last_verified_at":"2026-10-22T14:42:55Z","board_verified":false,"closed_at":"2026-10-22T14:42:55Z","days_open":20,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":20},"description":"Overview\nJohnstone Supply, North America's leading wholesale distributor of HVACR equipment, parts, and supplies, has a great opportunity to join our team. Over the last seven decades, Johnstone has grown into a multi-billion-dollar industry leader with over 470 distributor branches and 6 distribution centers throughout North America. We work with some of the largest companies in the world, including Daikin/Goodman, Bosch, Copeland, Honeywell, Johnson Controls, and Fujitsu, to provide contractors with world-class products, technical expertise, and quality service.\nNow is the best time to join Johnstone Supply. Relationship-building is the key to our success, and it shows in everything we do. The Power of Johnstone is everyone who works with us. Our customers, our partners, and our people. Johnstone is growing, and so can you.\nResponsibilities\nTo create and execute effective programs across the Johnstone Supply organization through collaboration, communication, analysis and training. To serve as a strategic partner to build, grow, and maintain profitable and long-lasting relationships with key accounts. Ensure all efforts align with the goals of the department and the Company strategy.\nCollaborates with the Strategic Accounts Director on developing effective growth strategies through an understanding of distributor, customer, and Company expectations and capabilities.\nCollaborate with the SA team to launch and execute new programs through the Distributors, by providing ongoing analysis, identifying opportunities for growth, and troubleshooting account issues\nUnderstand company systems, technology and distributor operations to align the program with customer and distributor requirements\nMeet regularly with accounts and distributors to drive momentum and engagement\nProvide new ideas to improve and grow accounts\nPartner with program operations to execute integrations, truck stocking and other operational systems\nCollaborate with the products team to identify key sales initiatives to drive through accounts\nPartner with marketing team to identify opportunities to drive marketing initiatives through accounts\nCollaborate with eCommerce team to provide CX input, understand how the accounts can grow through use\nOngoing collaboration with vendor partners, understanding key product initiatives, the vendor’s goals and their engagement strategy with strategic accounts\nDrive new Strategic Accounts programs through the Johnstone Supply distributors by reviewing opportunities with stores, introducing Account Representatives to stores, assisting in setting up Accounts in store systems, and providing program information and training to stores. \nDrive Distributor implementation of Strategic Accounts programs by reviewing opportunities with stores, introducing key stakeholders, assist in setting up Accounts in store systems, and providing ongoing information and training to stores.\nContributes to the long-term growth and success of the Strategic Accounts Department by: completing sales calls, performing account management, expanding new and existing business opportunities, and setting up new accounts.\nSupports the Strategic Accounts Manager in growing sales by identifying national opportunities and vendor partners, advocating Member needs, determining internal requirements, and developing Strategic Accounts proposals.\nImplements and manages Strategic Accounts initiatives and performs account management for the Strategic Accounts Department. \nManages calls and communications from existing strategic accounts to address and resolve any issues.\nProvides inside sales support for Strategic Accounts by fielding and responding to Account and store questions, requests for quotes, product crosses, shipping and billing issues, etc.\nEvaluates the success and effectiveness of programs and services from both the Member and Strategic Account perspectives by gathering and analyzing data. Communicates results and drives continual improvement efforts.\nEnsures complete and accurate documentation of Strategic Accounts programs, processes and procedures.\nCompleting any special projects or duties designated by the Strategic Accounts Director.\nThis position has a 30% travel commitment throughout the fiscal year.\nQualifications\nEducation and/or Experience: Associate's degree (A.A./A.S.) from an accredited college or university; at least five years of related experience; or equivalent combination of education and experience. A Bachelor’s Degree (B.A./B.S.) from a four-year college or university is preferred, but not required for this role.\nCertificates, Licenses, and Registrations: There are no certificates, licenses, or registrations required for this role.\nTechnical Knowledge, Skills, and Abilities:\nAbility to use current word processing and spreadsheet programs (Word, Excel).\nAbility to build reports in a well-planned and thoughtful manner\nProcess Knowledge, Skills, and Abilities:\nAbility to apply problem-solving skills: listening to, interpreting, and meeting the needs of others; diagnosing and resolving business problems.\nSkill in managing projects: establishing objectives, timelines and deadlines, action planning to meet deadlines; evaluating current and future business growth opportunities\nSkill in influencing and leading others in a particular direction to achieve business goals.\nAbility to establish priorities and manage multiple tasks.\nCommunication Skills:\nAbility to communicate information across different individuals, departments and external parties.\nAbility to listen and converse in a clear and professional manner.\nAbility to effectively present information both orally and in writing.\nSkill in providing accurate information to stakeholders.\nPhysical Demand\nWhile performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to walk. Specific vision requirements are close and peripheral vision.\nCompany Values\nWe’re also interested in hiring a great candidate that holds these values so we can further build a strong company culture:\nSafety: Always prioritizes safety, both at work and at home, while ensuring those who work for you work safely.\nCustomer Focused: Take the perspective of those we serve, anticipate their needs, and responding quickly.\nOne Team: We win together by collaborating with each other, focusing on the common goal, and leveraging the strengths of the team.\nOwn It: Take the initiative, act with a sense of urgency and pride, do things right the first time, and always act with integrity.\n Innovate: Embrace and create change that drives continuous improvement and customer-valued solutions.\nBenefit Overview\nAt Johnstone Supply, we recognize that our employees’ growth, well-being, and success drives the company’s success. We offer a competitive wage, in addition to health and wellness benefits including medical, dental, vision coverage, and options for supplemental care. We provide the resources you need to take charge of your well-being, including:\nCompetitive Paid Time Off (PTO) \nSafe Harbor 401(k) - 100% employer match up to 5% of base pay and immediate vesting\nHoliday pay - we recognize and pay our employees for 7.5 holidays per year\nPaid Parental Bonding Time\nEmployer subsidized medical, dental, and vision plans\nEmployer paid life insurance and short-term disability\nVoluntary long-term disability, accident, critical illness, and hospital indemnity insurance\n24/7 Access to virtual care/telehealth options\nHealth Savings Account (HSA) with employer contribution; Flexible spending accounts (FSA)\nWellbeing program with opportunity to earn reduced medical costs\nEmployee Assistance Program (EAP) for you, and your family\nTuition reimbursement\nEmployee referral bonus program \nEmployee service milestone recognition program\nWe understand that our employees are the cornerstone of our success. Our commitment to continuous improvement & investment in our people is only matched by our commitment to superior customer experience.\nEOE & E-Verify Participating Employer.\nCompensation\nStarting Salary: $115,000 - $130,000","description_format":"text","description_chars":8173,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"associate","optional":false},"security_clearance":false,"languages":[]},"benefits":["Growth opportunities","Life insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-01T23:14:23Z"},{"event":"close","at":"2026-10-22T14:42:55Z"}],"visa":[],"liveness":null,"pay":{"stated_usd_annual":130000,"is_top_pay":false},"html_url":"https://alion.io/job/johnstonesupply-strategic-accounts-program-manager","json_url":"https://alion.io/job/johnstonesupply-strategic-accounts-program-manager.json","meta":{"generated_at":"2026-10-24T17:52:48Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":26105,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-25T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2565548},"rest":"https://alion.io/mcp/rest/get_company?id=2565548"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fjohnstonesupply-strategic-accounts-program-manager"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fjohnstonesupply-strategic-accounts-program-manager"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fjohnstonesupply-strategic-accounts-program-manager"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/johnstonesupply-strategic-accounts-program-manager\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fjohnstonesupply-strategic-accounts-program-manager"}]}