{"id":868682,"url":"https://alion.io/job/joinbetter-urology-peer-support-coach","title":"Urology Peer Support Coach","company":{"id":681287,"name":"Better Health Supplies","domain":"joinbetter.com","url":"https://alion.io/company/joinbetter","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Ashby","truth_index":null},"role":"Education","role_family":"Education","seniority":"middle","employment_type":"contractor","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":[],"countries":[],"hiring_countries":["US"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":63000,"max_usd":118000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":73},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-04-23T00:51:02Z","employer_posted_date":"2026-04-23","last_verified_at":"2026-11-04T12:26:42Z","board_verified":true,"closed_at":null,"days_open":195,"trust":{"level":"stale","repost_count":0,"flags":["stale"],"days_open":195},"description":"Peer Support Coach\nBetter Health is creating a new medical provider type, disrupting the $60B home medical supply industry. How? By bundling peer support, coaching, education, and home delivery of medical supplies in an end-to-end care solution we turn the focus to our members and help them choose the best medical supplies to address their underlying chronic conditions.\nSince our inception in November 2019, Better Health has gained Medicare licenses in 48 states, 16 Medicaid licenses, and serves the members of top payers, including Medicare, Medicaid, Cigna, Humana, Florida Blue, and Oscar, among others. We are backed by top investors including Mosaic General Partnership, General Catalyst, Caffeinated Capital, Healthworx, University of Miami Health System, Samsung Next, GSBackers, Table Management, and at.inc/ (see our latest funding announcement).\nAs we scale our chronic condition care program for the populations we serve, we are looking to expand our Peer Support Coaching team. Our peer support coaches are 1099-contractors with flexible hours and have lived-experience enabling them to be an empathetic patient resource and advocate, ultimately contributing significantly to the positive clinical health outcomes of our members.\nWhat will you do as Peer Coach within our Peer Support team?\nConduct initial peer support coaching calls with Better Health members as you support them through your shared experience\n\nBecome an expert in Better Health’s product catalog for conditions to provide personalized product suggestions\n\nConstruct personalized follow up emails and educational tools for members\n\nSounds exciting? We're looking for YOU, if you:\nHave first hand experience with chronic urological conditions and want to give back to the community of people with conditions\n\nAre interested in flexible session-based 1099-contracting work\n\nExcellent interpersonal skills and comfort talking on the phone\n\nExcellent organizational skills, ability to prioritize tasks, and work independently within established procedures\n\nComfortable making outbound calls\n\nComfortable with technology (we are a start-up, and use a variety of technology apps including Google Suite and our our software portal)\n\nBonus points if:\nKnowledge of medical terminology, common products, and evidence-based condition-specific best practices preferred\n\nSecondary degree (Associates, Bachelors, etc) or at least 3 years professional experience, professional certification required if applicable\n\n---\nBetter Health is committed to being an employer that provides not just a good place to work, but a great and inclusive place to work. To that end, we strive to recruit and maintain a workforce that meaningfully represents the diverse and culturally rich communities that we serve. Here at Better Health, we are committed to diversity, equity, and inclusion.\nWe are an equal opportunity employer. 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