{"id":2188648,"url":"https://alion.io/job/joinvoy-lab-associate-practitioner","title":"Lab Associate Practitioner","company":{"id":1985094,"name":"Voy","domain":"joinvoy.com","url":"https://alion.io/company/joinvoy","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Greenhouse","truth_index":null},"role":"Science & Research","role_family":"Science & Research","seniority":null,"employment_type":null,"work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Wallingford, United Kingdom"],"countries":["GB"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":45000,"max_usd":82000,"period":"year","method":"role_country_seniority_unknown","sample_n":114},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-09T16:03:33Z","employer_posted_date":"2026-10-09","last_verified_at":"2026-10-11T23:12:03Z","board_verified":true,"closed_at":null,"days_open":2,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":2},"description":"The Opportunity\nVoy is one of the UK's fastest-growing digital health companies, delivering innovative care across men's health, metabolic health, menopause, hormonal health, TRT, and dermatology. Behind our digital experiences is a rigorous clinical engine that relies on precise, timely lab diagnostics to power personalised healthcare programmes for our members.\nYou'll join our lab operations team as a Lab Associate Practitioner, playing a hands-on role in processing samples and delivering accurate test results. Working alongside experienced Biomedical Scientists, medical staff, and laboratory personnel, you will operate key equipment and follow high-standard clinical protocols to ensure our testing process runs smoothly and reliably every day.\nWhat You’ll Do\nSupport the development and verification of laboratory tests.\nHandle the receipt of biological samples and prepare them for analysis.\nOperate and maintain a range of automated and semi-automated laboratory equipment and analysers.\nPerform routine laboratory tests accurately and efficiently, following Standard Operating Procedures (SOPs).\nPerform daily internal quality control (IQC) checks and participate in external quality assurance (EQA) schemes.\nPerform basic troubleshooting of equipment issues under supervision and report malfunctions or breakdowns promptly to senior staff.\nAccurately record and enter data into Laboratory Information Management Systems (LIMS).\nAdhere strictly to all laboratory health and safety policies and procedures, including COSHH, sharps disposal, and biological hazard management.\nMaintain a clean, safe, and organised work environment.\nWork collaboratively with Biomedical Scientists, medical staff, and other laboratory personnel to ensure seamless lab throughput.\nWho You Are\nPractical experience working within a laboratory environment, following strict SOPs and quality frameworks.\nComfortable handling biological samples, using LIMS software, and operating standard laboratory analysers.\nHigh attention to detail with a methodical approach to data recording, quality control (IQC/EQA), and maintaining clean working conditions.\nStrong safety mindset, with working knowledge of laboratory health and safety policies, COSHH, and biological hazard protocols.\nA clear communicator and collaborative team player who works effectively alongside Biomedical Scientists and clinical staff.\nReliable and calm under pressure, with good judgement on when to troubleshoot basic equipment issues or escalate breakdowns to senior colleagues.\nWhat We Offer\nFull Training & Clear Career Progression: Complete on-the-job training, CPD, fully funded GPhC qualifications, and mentorship to help you grow your career in a rapidly evolving company.\nWork-Life Balance: Full-time hours with flexible scheduling options.\nHealth & Wellness: Private medical insurance, plus a comprehensive gym and wellness benefit via Wellhub.\nLunch Allowance: £5 per day lunch allowance, to spend at the pharmacy mini-mart!\nTime Off: 25 days of annual leave plus bank holiday allowance, plus generous parental leave policies.\nPension: 8% Pension via People's Pension (you contribute 4%, we match 4%).\nCycle to Work salary sacrifice scheme.\nConnection: Regular team events to keep our culture fun and connected.\nGrowth Potential: An opportunity to join in the early stages of one of the most promising scale-ups in the healthcare 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