{"id":1217899,"url":"https://alion.io/job/jollibeegroup-crm-developer-salesforcesapcxhubspot","title":"CRM Developer (SalesForce/SAP/CX/HubSpot)","company":{"id":2409257,"name":"Jollibee Group","domain":"jollibeegroup.com","url":"https://alion.io/company/jollibeegroup","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":{"grade":"A","score":100,"open_postings":3,"ghost_share":0,"stale_share":0,"repost_share":0,"time_to_fill_p50_days":24,"computed_at":"2026-10-30T05:48:23Z"}},"role":"Enterprise Apps","role_family":"Enterprise Apps","seniority":"senior","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Pasig, Philippines"],"countries":["PH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":12000,"max_usd":33000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":1665},"experience_years_min":5,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-20T02:00:00Z","employer_posted_date":"2026-09-20","last_verified_at":"2026-10-29T22:23:29Z","board_verified":true,"closed_at":null,"days_open":40,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":40},"description":"The CRM Developer (SalesForce/SAP/CX/HubSpot) is responsible for overseeing, managing, and optimizing the Franchisee Application Management System that supports the end-to-end franchisee lifecycle process in a Quick Service Restaurant (QSR) environment. This role ensures the system effectively supports franchise recruitment, onboarding, compliance, performance tracking, and lifecycle management, while aligning with business and IT objectives.\nKey Responsibilities\nDefine and manage the product vision, strategy, and roadmaps for the PH Franchise Management Platform and new digital technologies, ensuring alignment with business goals and needs.\nManage and enhance the Franchisee Management System (FMS). Provide technical expertise in reviewing and enhancing the system in line with business priorities. Maintain system data integrity and develop leadership dashboards and reports.\nEnsure the timely delivery of new features and products by managing cross-functional dependencies and mitigating potential risks. Coordinate with project managers to ensure product milestones are met and deliverables are completed, leading to successful product launches and adoption.\nPartner with senior executives, key collaborators, and cross-functional teams to gather requirements, prioritize initiatives, and ensure alignment. Communicate product roadmaps, progress, and achievements effectively to all relevant stakeholders.\nBuild strong relationships with business stakeholders, ensuring clear and effective communication regarding product status, risks, and developments. Partner with Franchise Development, Operations, and Legal to define and standardize workflows.\nLiaise with IT, vendors, and cross-functional stakeholders for system enhancements, integrations, and ongoing support.\nLead the end-to-end product lifecycle-from conceptualization and reference to best practices through development, testing, and launch. Define clear product requirements and user stories, collaborating with supplier teams to deliver high-quality solutions.\nEstablish objectives and key metrics to measure product success. Analyze product performance, gather user feedback, and leverage data-driven insights to continuously improve and optimize the platform.\nJob Qualifications\nBachelor’s degree in Information Technology, Computer Science, Business, or a related field.\nAt least 5 years of relevant experience in systems management, product management, business systems analysis, or similar roles.\nStrong Salesforce knowledge and hands-on experience, preferably in managing or enhancing customer-facing platforms.\nBackground in QSR, retail, or multi-site/franchise environments is highly preferred. Candidates from other industries with comparable system complexity may also be considered.\nMust be willing to work in Ortigas, Pasig (Hybrid Work Setup).\nJollibee Foods Corporation is the hiring entity for this requisition.","description_format":"text","description_chars":2903,"description_truncated":false,"requirements":{"experience_years_min":5,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Hybrid work"],"hiring_locations":[{"name":"Philippines","iso":"PH","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Catering & Food Services"],"lifecycle":[{"event":"open","at":"2026-09-25T11:20:38Z"}],"visa":[],"liveness":{"score":32,"band":"fade","label":"Fading","p_open":1,"p_active":0.709,"p_room":0.45,"age_days":40,"expected_fill_days":24,"reasons":["conf:7","velocity","win:tail"],"computed_at":"2026-10-30T05:48:23Z"},"pay":null,"html_url":"https://alion.io/job/jollibeegroup-crm-developer-salesforcesapcxhubspot","json_url":"https://alion.io/job/jollibeegroup-crm-developer-salesforcesapcxhubspot.json","meta":{"generated_at":"2026-10-30T10:05:37Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":14513,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-31T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":2409257},"rest":"https://alion.io/mcp/rest/get_company?id=2409257"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fjollibeegroup-crm-developer-salesforcesapcxhubspot"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fjollibeegroup-crm-developer-salesforcesapcxhubspot"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fjollibeegroup-crm-developer-salesforcesapcxhubspot"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/jollibeegroup-crm-developer-salesforcesapcxhubspot\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fjollibeegroup-crm-developer-salesforcesapcxhubspot"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":1217899}},{"tool":"search_jobs","arguments":{"company":"jollibeegroup.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":1217899},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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