{"id":1217882,"url":"https://alion.io/job/jollibeegroup-process-improvement-manager-emeaa","title":"Process Improvement Manager (EMEAA)","company":{"id":2409257,"name":"Jollibee Group","domain":"jollibeegroup.com","url":"https://alion.io/company/jollibeegroup","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"SuccessFactors","truth_index":null},"role":"Industrial Engineering","role_family":"Industrial Engineering","seniority":"senior","employment_type":null,"work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Pasig, Philippines"],"countries":["PH"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":18500,"max_usd":41000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":3947},"experience_years_min":6,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-24T02:00:00Z","employer_posted_date":"2026-09-24","last_verified_at":"2026-09-29T03:24:50Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"The Process Improvement Manager is responsible for driving process improvements, system development, and operational efficiency across EMEAA markets. The role leads initiatives that improve store efficiency, reduce costs, enhance customer experience, and support new store models and business channels.\nProcess Improvement & Innovation\nLeads continuous improvement initiatives for store systems, processes, equipment, tools, and facilities.\nEvaluates technology and process solutions to improve efficiency and reduce operating costs.\nManages key projects from exploration and development through implementation and post-evaluation.\nReviews project proposals for financial feasibility, operational fit, and alignment with business objectives.\nDevelops and improves store standards, policies, SOPs, layouts, and service processes.\nAnalyzes customer flow, production capacity, and operational data to identify gaps and develop action plans.\nMeasures initiative performance through appropriate metrics and dashboards.\nRestaurant Model Development\nLeads the development of restaurant models for existing and new markets.\nIntegrates country-specific requirements and regulations into restaurant standards.\nDevelops capacity plans covering equipment, workstations, systems, facilities, and manpower.\nCoordinates with cross-functional teams and external partners to develop and implement new restaurant models.\nFacilitates stakeholder training and evaluates the performance of new store models.\nBusiness Channel Process Development\nDevelops systems and processes for new business channels based on market requirements.\nIntegrates company processes and service standards into new business channels.\nAssesses operational impact and develops implementation plans.\nFacilitates stakeholder training and monitors post-launch performance.\nProgram Development & Management\nLeads programs focused on productivity, efficiency, consistency, and customer satisfaction.\nWorks with cross-functional teams and business partners to assess current processes and develop improvement plans.\nLeads program implementation and monitors results through metrics and dashboards.\nDevelops action plans based on performance gaps and business results.\nAccount Management\nManages requirements and initiatives for assigned markets, including agreed service levels and deliverables.\nMaintains regular communication and feedback with market and cross-functional teams.\nCollaborates with Jollibee Philippines and other Restaurant Systems teams to identify and implement solutions for market requirements.\nJob Qualifications\nGraduate of Industrial Engineering or any engineering or business management courses.\nPostgraduate studies in Engineering or Business Management preferred.\n At least 6 years relevant work experience in Retail, Manufacturing, or food service operations/QSR.; at least 3 years in supervisory capacity.\nMust be willing to work in Ortigas, Pasig (Hybrid Work Setup).\nJollibee Foods Corporation is the hiring entity for this requisition.","description_format":"text","description_chars":3015,"description_truncated":false,"requirements":{"experience_years_min":6,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Hybrid work"],"hiring_locations":[{"name":"Philippines","iso":"PH","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Catering & Food Services"],"lifecycle":[{"event":"open","at":"2026-09-25T11:20:38Z"}],"liveness":{"score":82,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.823,"p_room":1,"age_days":6,"expected_fill_days":23,"reasons":["conf:26","win:early"],"computed_at":"2026-09-30T05:45:00Z"},"pay":null,"html_url":"https://alion.io/job/jollibeegroup-process-improvement-manager-emeaa","json_url":"https://alion.io/job/jollibeegroup-process-improvement-manager-emeaa.json","meta":{"generated_at":"2026-10-01T00:02:29Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","usage":{"tier":"crawler","counted_by":"address","units_charged":1,"used_today":26,"day_limit":5000,"remaining_today":4974,"minute_limit":60,"resets_at":"2026-10-02T00:00:00Z"}}}