{"id":1686567,"url":"https://alion.io/job/jonas-software-ai-product-owner","title":"AI Product Owner","company":{"id":58295,"name":"Jonas Software","domain":"jonassoftware.com","url":"https://alion.io/company/jonas-software","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":75,"open_postings":6,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":42,"computed_at":"2026-10-19T05:45:15Z"}},"role":"Product","role_family":"Product","seniority":"middle","employment_type":"full_time","work_mode":"hybrid","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Toronto, Canada"],"countries":["CA"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":60000,"max_usd":119000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":26},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Agile","optional":false},{"name":"Azure","optional":true},{"name":"Azure DevOps","optional":true},{"name":"Jira","optional":true},{"name":"Tokenization","optional":true}],"status":"live","first_seen_at":"2026-08-20T00:00:00Z","employer_posted_date":"2026-08-20","last_verified_at":"2026-10-18T09:53:50Z","board_verified":true,"closed_at":null,"days_open":60,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":60},"description":"Job Description: \nJob Description: AI Product Owner\nLocation: Toronto, ON (Hybrid)\nAbout the Role\nConstellation Payment Processing is a modern Payment Facilitator (PayFac) empowering SaaS businesses to grow revenue through seamless, embedded payments. As part of Constellation Software Inc. (TSE:CSU), a global Canadian-based software leader at a $96B market cap, we combine the agility of a specialized payments company with the strength and stability of an established global powerhouse.\nWe are hiring a hands-on AI Product Owner to serve as the primary product interface between our partners and our engineering teams. CPP is in the middle of a defining transition, migrating our merchant portfolio from a legacy platform onto CSIPay, our owned, AI-first payment gateway. In this role you will translate real partner needs into production-ready features on CSIPay, owning the backlog and working shoulder to shoulder with Engineering to ship exactly what our partners require, when they require it.\nThis is a deliberately partner-facing role that leans left. You will embed yourself early in the lifecycle, sitting alongside both the commercial and technical stakeholders at our partners to shape requirements before a line of code is written, then carry those requirements through delivery and validation. You will be expected to spend more than 30% of your time meeting directly with partners, and travel may be required throughout the US and Canada for partner meetings.\nThis role reports to the Lead PM on the CSIPay gateway. You will partner closely with Engineering, R&D, Product, Design, Commercial, Risk and Partner Success to deliver the features and integrations that keep our migration on track and our partners successful.\nCompensation & Role Details:\nExpected Salary Range: The expected base salary range for this role is between $85,000 to $90,000 CAD, depending on experience and qualifications\nRole Type: New Role\nAI Disclosure: AI may be used during the hiring process.\nWhat You'll Do (Responsibilities)\nPartner Engagement & Discovery (Leaning Left)\nServe as the primary day-to-day product point of contact for an assigned book of partners, spending more than 30% of your time in direct commercial and technical conversations with them.\nEmbed early in the lifecycle to uncover partner problems, workflows and integration constraints, capturing requirements at the source rather than downstream.\nTravel to partner sites for discovery sessions, working sessions, pilots and cutover support as needed.\nAct as the voice of the partner inside CPP, ensuring their priorities are represented in every backlog and delivery decision.\nBacklog Ownership & Delivery\nOwn, groom and prioritize the product backlog for your partner-facing scope, balancing partner urgency, migration commitments and technical dependencies. Utilizing AI-DLC and AI Tools for immediate prototyping and delivery.\nWrite clear, testable user stories, acceptance criteria and specifications, and make timely accept or reject decisions on delivered work.\nLead backlog refinement, sprint planning and daily collaboration with Engineering, keeping the team unblocked and focused on the highest-value outcomes.\nWork with Engineering to get the exact items partners need into production, sequencing work so commitments are met without compromising quality.\nAI-DLC Ways of Working\nApply CPP's AI-Driven Development Lifecycle (AI-DLC) across your work, using AI to accelerate discovery, requirements capture, story and spec generation, test case creation and documentation.\nChampion an AI-first mindset within the delivery team, continuously finding ways AI can improve product quality and shorten time-to-market.\nPrototype and validate concepts rapidly with AI tooling to de-risk decisions before committing engineering effort.\nRequirements & Specification\nTranslate partner needs into precise, engineering-ready requirements, including API behavior, field-level mapping, data migration rules and edge cases.\nMaintain clear traceability from partner request through specification, delivery and acceptance.\nPartner with Engineering and R&D to pressure-test feasibility and define pragmatic, scalable solutions on CSIPay.\nLaunch, Validation & Iteration\nCoordinate pilots, UAT, rollout and cutover activities directly with partners, including migration waves off Payrix onto CSIPay.\nOwn launch readiness for your scope, including test validation, rollback expectations and go/no-go criteria, and drive fast post-launch iteration based on partner feedback.\nProvide clear, honest status to partners and internal stakeholders, including transparent reporting of risks and misses.\nStakeholder Communication\nAlign stakeholders across Product, Engineering, Commercial, Risk and Partner Success, communicating trade-offs, decisions and delivery timelines clearly.\nKeep partners informed with structured updates, and keep leadership informed with concise reporting on delivery progress against partner and migration commitments.\nQualifications\nMust-Have\n3+ years as a Product Owner, Technical Product Manager or equivalent, owning a backlog and delivering software with an Agile engineering team.\nProven payments experience operating on, building or maintaining payment systems across Card and ACH rails, ideally for US payments. PayFac experience is not required.\nProven partner-facing or customer-facing experience, comfortable leading both commercial and technical conversations and building trust with external stakeholders.\nStrong requirements craft, translating ambiguous needs into clear user stories, acceptance criteria and engineering-ready specifications using AI.\nDemonstrated ability to work closely with Engineering day to day, prioritizing and sequencing work to ship exactly what customers need.\nAn AI-first mentality, with hands-on use of AI tools across discovery, requirements, prototyping, testing and documentation, and a defined track record of using AI to improve quality and speed.\nExceptional communication skills, able to move fluidly between a partner boardroom and an engineering standup.\nWillingness and ability to travel for partner meetings.\nNice-to-Have\nExperience at a PayFac, payment gateway, or ISV-first platform.\nPayments domain knowledge: PayFac model, merchant onboarding, KYC/KYB, tokenization, routing, settlement and payouts, chargebacks, and interchange.\nTechnical proficiency with APIs/SDKs, webhooks, event schemas and integration patterns, and comfort reading API documentation.\nExperience supporting platform migrations or large-scale data migrations.\nFamiliarity with Agile delivery tooling (Jira, Azure DevOps or equivalent) and product analytics.\nDegree in a quantitative or technical field (CS, Engineering, Math, Stats, Economics).\nBusiness Unit: \nConstellation Payment ProcessingScheduled Weekly Hours:\n37.5Number of Openings Available: \n1Worker Type: \nRegularMore About Jonas Software:\nJonas Software is a leading provider of enterprise management software solutions, serving a wide range of vertical markets including hospitality, healthcare, construction, education, personal care, fitness, leisure, moving and legal services, to name a few. Within these markets, Jonas is comprised of over 65 distinct brands, each a respected leader in its domain.\nJonas’ vision is to be the branded global leader across these verticals and to be recognized by customers and industry stakeholders as the trusted provider of “Software for Life.” We are committed to technology, product innovation, quality, and exceptional customer service.\nJonas Software supports over 60,000 customers in more than 30 countries. We employ over 6,000 skilled professionals, including industry experts and technology specialists. Across our broader network, we support a global workforce of more than 30,000 employees.\nHeadquartered in Canada, Jonas Software has a global footprint with offices around the world. We’re a 100% owned subsidiary of Constellation Software Inc., based in Toronto, publicly listed on the TSX (CSU.TO), and a member of the S&P/TSX 60 Index.","description_format":"text","description_chars":8055,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"Canada","iso":"CA","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-10-02T10:29:02Z"}],"visa":[],"liveness":{"score":28,"band":"fade","label":"Fading","p_open":1,"p_active":0.645,"p_room":0.44,"age_days":60,"expected_fill_days":42,"reasons":["conf:19","velocity","win:tail","crowd:"],"computed_at":"2026-10-19T05:45:15Z"},"pay":null,"html_url":"https://alion.io/job/jonas-software-ai-product-owner","json_url":"https://alion.io/job/jonas-software-ai-product-owner.json","meta":{"generated_at":"2026-10-19T09:26:57Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":6535,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-20T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":58295},"rest":"https://alion.io/mcp/rest/get_company?id=58295"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fjonas-software-ai-product-owner"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fjonas-software-ai-product-owner"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fjonas-software-ai-product-owner"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/jonas-software-ai-product-owner\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fjonas-software-ai-product-owner"}]}