{"id":1215905,"url":"https://alion.io/job/jonas-software-head-of-sales","title":"Head of Sales","company":{"id":58295,"name":"Jonas Software","domain":"jonassoftware.com","url":"https://alion.io/company/jonas-software","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"B","score":75,"open_postings":7,"ghost_share":0,"stale_share":1,"repost_share":0,"time_to_fill_p50_days":31,"computed_at":"2026-10-20T05:45:00Z"}},"role":"Sales","role_family":"Sales","seniority":"head","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"board_field","remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["United Kingdom"],"countries":["GB"],"hiring_countries":["GB"],"hiring_countries_total":1,"salary":null,"salary_estimate":{"min_usd":74000,"max_usd":207000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":10},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"closed","first_seen_at":"2026-09-25T08:51:49Z","employer_posted_date":"2026-09-25","last_verified_at":"2026-10-11T22:23:22Z","board_verified":false,"closed_at":"2026-10-11T22:23:22Z","days_open":16,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":16},"description":"Job Description:\nHead of Sales - Jonas Event Technology UK\nCompany Overview\nJonas Event Technology (JET) is a leading provider of event registration software and services, supporting trade exhibitions, consumer shows, and conferences with innovative technology and exceptional customer service. Our mission is to deliver seamless event experiences through powerful SaaS solutions and a client-first approach.\nRole Purpose\nTo personally drive new business generation for the time being, while leading existing-account commercial management and Customer Success across the portfolio - building a scalable, predictable revenue engine while protecting strong customer relationships. This is a new SLT seat created alongside the Marketing Director as JET's commercial function is split into two dedicated leadership roles. The role carries commercial/revenue accountability and operates as a member of the Senior Leadership Team.\nKey Responsibilities\nRevenue Ownership\nOwn the annual new-business and existing-book revenue targets across the portfolio.\n\nDevelop and maintain accurate sales forecasts and pipeline reporting.\n\nIdentify risks and opportunities early; create recovery plans when targets are at risk.\n\nReport revenue performance to the MD and SLT.\n\nSuccess looks like:\nPredictable, sustainable growth.\n\nAccurate forecasting with no revenue surprises.\n\nEarly identification and management of risk.\n\nNew Business Development\nPersonally own and drive new business sales activity for the time being - prospecting, pipeline build and closing - working alongside the Sales Executive, rather than delegating to a dedicated new-business hire.\n\nCoach and develop the Sales Executive, building sustainable pipeline capability independent of account management.\n\nOwn pricing input, deal structuring and commercial terms for new business.\n\nAssess, as pipeline and capacity develop, whether a dedicated new-business hire becomes justified.\n\nSuccess looks like:\nStrong personal sales discipline and improved conversion rates.\n\nHealthy, well-qualified pipeline coverage, built without a dedicated new-business hire.\n\nAccount Management & Existing-Book Commercial Ownership\nOwn commercial performance of the existing account book via the Account Director(s).\n\nOwn existing-book commercial escalations: quoting, forms-edit sign-off and chargeable-item approval.\n\nIdentify and convert cross-sell/upsell opportunity within the existing book.\n\nAdvise the MD on the shape and growth of the team as scale requires - including whether and when additional account management or sales capacity is justified - rather than working to a predetermined headcount plan.\n\nSuccess looks like:\nHealthy existing-book growth.\n\nClean, timely handling of commercial escalations.\n\nNo commercial-decision bottlenecks reaching the MD.\n\nCustomer Success & Retention\nOwn Customer Success: proactive account health, retention strategy and churn prevention.\n\nEnsure Customer Success has clear objectives, processes and account-health measures.\n\nEnsure customer onboarding, adoption and engagement support long-term retention.\n\nNote: Customer Success remains a service-led function. The Head of Sales is accountable for retention outcomes, not for converting Customer Success into a sales team.\nSuccess looks like:\nHigh renewal rates and reduced churn.\n\nStrong customer engagement and health scores.\n\nExpansion revenue from existing accounts.\n\nCommercial Governance & Operations\nMaintain discipline around pricing and commercial decisions; own commercial policies and approval processes.\n\nOwn how the sales team uses the CRM - pipeline process, data entry standards and forecasting discipline - while the Marketing Director owns the underlying platform (build, configuration, automation/AI tooling).\n\nOwn reporting on sales numbers: pipeline, forecast and revenue performance reported to the MD and SLT, drawing on the CRM/automation platform the Marketing Director maintains.\n\nFlag platform gaps, data issues or new system requirements to the Marketing Director rather than resolving them directly.\n\nEstablish a weekly sales operating rhythm across new business, accounts and Customer Success.\n\nSuccess looks like:\nConsistent commercial standards and margin protection.\n\nAccurate, timely sales reporting the SLT can rely on.\n\nClean CRM data discipline within the sales team.\n\nA smooth working relationship with Marketing on systems, with no ambiguity about who owns what.\n\nKey Measures of Success\nRevenue Growth\nNew business revenue\n\nExisting-book growth\n\nRevenue by segment\n\nSales Effectiveness\nPipeline coverage\n\nConversion rate\n\nForecast accuracy\n\nCustomer Performance\nRenewal rate\n\nCustomer retention / churn rate\n\nCommercial Quality\nMargin and pricing discipline\n\nEscalation turnaround time\n\nLeadership Expectations\nThe Head of Sales will:\nBe the executive owner of new business, account management and Customer Success outcomes.\n\nBring commercial discipline and forecasting rigour to the SLT.\n\nBuild a high-performing, well-coached commercial team across new business, accounts and Customer Success.\n\nWork closely with the Marketing Director to ensure enablement and campaign activity reflects live pipeline needs.\n\nOperate as a key strategic partner to the Managing Director on revenue.\n\nFirst 12 Months Priorities\nPersonally build initial qualified new-business pipeline alongside the Sales Executive; assess whether/when a dedicated new-business hire becomes justified.\n\nTake ownership of existing-book commercial escalations, and advise on what team structure and growth is needed to sustain this as the book grows.\n\nEstablish clear Customer Success objectives, health metrics and a retention/renewal cadence.\n\nBuild a weekly sales operating rhythm (pipeline, forecast, account health) reporting to the MD/SLT.\n\nEstablish a strong working relationship with the Marketing Director.\n\nReporting & Structure\nReports to: Managing Director\nDirect Reports:\nSales Executive\n\nAccount Director - top-tier customers\n\nCustomer Success Manager(s) x2\n\nKey Executive Relationships:\nMarketing Director\n\nProduct Director\n\nR&D Director\n\nBusiness Unit:\nShowdataScheduled Weekly Hours:\n37.5Number of Openings Available:\n1Worker Type:\nRegularCareer Site:\nMore About Jonas Software:\nJonas Software is a leading provider of enterprise management software solutions, serving a wide range of vertical markets including hospitality, healthcare, construction, education, personal care, fitness, leisure, moving and legal services, to name a few. Within these markets, Jonas is comprised of over 65 distinct brands, each a respected leader in its domain.\nJonas’ vision is to be the branded global leader across these verticals and to be recognized by customers and industry stakeholders as the trusted provider of “Software for Life.” We are committed to technology, product innovation, quality, and exceptional customer service.\nJonas Software supports over 60,000 customers in more than 30 countries. We employ over 6,000 skilled professionals, including industry experts and technology specialists. Across our broader network, we support a global workforce of more than 30,000 employees.\nHeadquartered in Canada, Jonas Software has a global footprint with offices around the world. We’re a 100% owned subsidiary of Constellation Software Inc., based in Toronto, publicly listed on the TSX (CSU.TO), and a member of the S&P/TSX 60 Index.\nIS THIS YOU?","description_format":"text","description_chars":7396,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"United Kingdom","iso":"GB","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":[],"lifecycle":[{"event":"open","at":"2026-09-25T08:51:49Z"}],"visa":[],"liveness":null,"pay":null,"html_url":"https://alion.io/job/jonas-software-head-of-sales","json_url":"https://alion.io/job/jonas-software-head-of-sales.json","meta":{"generated_at":"2026-10-20T15:15:06Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":17229,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-21T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":58295},"rest":"https://alion.io/mcp/rest/get_company?id=58295"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fjonas-software-head-of-sales"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fjonas-software-head-of-sales"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fjonas-software-head-of-sales"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/jonas-software-head-of-sales\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fjonas-software-head-of-sales"}]}