{"id":2824028,"url":"https://alion.io/job/jones-lang-lasalle-bms-operations-manager","title":"BMS Operations Manager","company":{"id":616,"name":"Jones Lang LaSalle","domain":"jll.com","url":"https://alion.io/company/jones-lang-lasalle","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":100,"open_postings":389,"ghost_share":0.005,"stale_share":0,"repost_share":0.041,"time_to_fill_p50_days":7,"computed_at":"2026-10-20T05:45:00Z"}},"role":"Management","role_family":"Management","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Mumbai, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":14000,"max_usd":40000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":24},"experience_years_min":8,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"SLI/SLO/SLA","optional":false},{"name":"VLAN","optional":false}],"status":"live","first_seen_at":"2026-10-18T20:23:16Z","employer_posted_date":"2026-10-18","last_verified_at":"2026-10-20T13:33:48Z","board_verified":true,"closed_at":null,"days_open":1,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":1},"description":"JLL empowers you to shape a brighter way.\nOur people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.\nKey responsibilities\nA) BMS Operations, Exploitation & Reliability (primary)\nOperate & “exploit” BMS for performanceContinuously optimize HVAC plant and building controls through setpoint tuning, schedules, PID/logic adjustments, demand control strategies, and alarm rationalization.\nDrive energy and comfort performance using trend analytics, baselining, and seasonal strategy changes.\n\n Advanced troubleshooting & root-cause analysisLead diagnosis of recurring alarms, equipment trips, communication failures, and control loop instability.\nPerform end-to-end fault isolation across field devices (sensors/actuators/VFDs), controllers/DDCs/PLCs, gateways, and supervisory servers.\nUse trends, histories, packet/network checks, and point-to-point validation to determine true root cause (not symptom closure).\n\n System health, availability & lifecycle managementEnsure uptime and resilience of BMS servers, workstations, databases, historian/trending, backups/restore validation, and user access controls.\nManage preventive maintenance for BMS infrastructure (panels, power supplies, UPS, network switches where applicable, controller firmware, etc.).\nMaintain cybersecurity hygiene in coordination with IT (segmentation, access rights, patch/firmware planning as permitted, password management, audit trails).\n\nAlarm management & operational governanceBuild/maintain alarm philosophy: prioritization, thresholds, delays, suppression rules, escalation matrices, and on-call/response routines.\nImprove operator effectiveness through dashboards, SOPs, runbooks, and shift handover quality.\n\n Vendor/OEM and SLA managementLead BMS AMC/vendor performance (response time, fix quality, spares readiness, documentation completeness).\nValidate OEM recommendations, ensure technical correctness, and prevent unnecessary replacements.\n\n Documentation & compliance readinessMaintain accurate as-built drawings, point lists, network architecture, controller programs/versions, cause-effect matrices, and change logs.\nSupport audits and internal reviews through evidence-based records (backups, trend logs, incident RCA, maintenance logs).\n\nB) Projects / Enhancements (secondary but essential)\nDeliver BMS upgrades and minor projectsManage enhancements such as new floor/area integrations, sensor additions, control logic modifications, dashboard/reporting buildouts, alarm rationalization projects, and server/workstation refresh support.\nOwn scope, requirements, vendor coordination, site execution planning, and handover.\n\nCommissioning, testing & handoverCreate and execute commissioning plans: point-to-point checks, functional testing, trend verification, and UAT with stakeholders.\nEnsure clean handover package: updated as-builts, programs, backups, O&M, training, and SOPs.\n\n Support larger MEP/fit-out initiativesPartner with project teams to ensure BMS design compliance, integration feasibility, and maintainability.\nReview control drawings, IO schedules, network designs, and sequences of operation.\n\nKey deliverables / KPIs (examples)\nReduction in repeat alarms and nuisance alarms (alarm rationalization effectiveness)\nMTTR improvement for BMS-related incidents; quality of RCA closure\nBMS uptime/availability; backup/restore success rate\nEnergy performance improvements attributable to controls optimization (where metering supports)\nOn-time delivery of BMS enhancements/projects with compliant documentation handover\nVendor SLA adherence and first-time-fix rate\nRequired qualifications & experience\nExperience: Typically 8-12+ years in BMS/IBMS operations, with multi-site exposure preferred; at least 3-5 years in a lead/manager role.\nEducation: BE/BTech in Electrical, Mechanical, Instrumentation, Electronics, or equivalent.\n Core technical skills:Strong hands-on in BMS platforms (any major OEM acceptable), including supervisory layer, DDC/controller level, and field integration.\nProtocols & integration: BACnet (IP/MS-TP), Modbus (TCP/RTU), OPC, Lon (if legacy), gateways and multi-vendor integration.\nHVAC control concepts: AHU/PAHU, VAV, chillers, pumps, cooling towers, heat exchangers; control loops, sequencing, interlocks.\nNetworking fundamentals relevant to BMS: IP addressing, VLAN basics (as applicable), switch ports, latency/packet loss troubleshooting, basic cybersecurity coordination.\nTrend analysis, reporting, and data-driven troubleshooting.\n\nPreferred / nice-to-have\nExposure to DC-grade critical environments or high-availability buildings, command centers, or regulated workplaces.\nExperience implementing analytics/FDD tools or advanced dashboards.\nProject management capability (basic scheduling, BOQ review, vendor evaluation, change control).\nCertifications (nice to have): OEM BMS certifications, PMP/Prince2 (lightweight), energy management fundamentals.\nBehavioral competencies\nStrong ownership and calm incident handling; can lead from the front during outages.\nStructured problem solving (hypothesis → test → isolate → validate fix → prevent recurrence).\nStakeholder management across engineering, IT, security, and vendors.\nClear communication: converts technical issues into business impact and action plans.\nWork conditions\nPortfolio travel across West India sites as required.\nOn-call support for critical incidents/escalations (define roster as per operating model).\nLocation:\nOn-site -Mumbai, MHScheduled Weekly Hours:\n48If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!\nAt JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.\nJLL Privacy Notice\nJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.\nFor more information about how JLL processes your personal data, please view our Candidate Privacy Statement.\nFor additional details please see our career site pages for each country.\nJones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. 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