{"id":449416,"url":"https://alion.io/job/jones-lang-lasalle-data-centre-noc-engineer","title":"Data Centre NOC Engineer","company":{"id":616,"name":"Jones Lang LaSalle","domain":"jll.com","url":"https://alion.io/company/jones-lang-lasalle","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":100,"open_postings":609,"ghost_share":0.003,"stale_share":0.158,"repost_share":0.034,"time_to_fill_p50_days":7,"computed_at":"2026-11-09T06:03:00Z"}},"role":"Networking","role_family":"Networking","seniority":"middle","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Princeton, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":null,"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Incident Management","optional":false},{"name":"DHCP","optional":true},{"name":"DNS","optional":true},{"name":"TCP/IP","optional":true},{"name":"VPN","optional":true}],"status":"live","first_seen_at":"2026-08-26T00:00:00Z","employer_posted_date":"2026-08-26","last_verified_at":"2026-11-10T03:07:38Z","board_verified":true,"closed_at":null,"days_open":76,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":76},"description":"JLL empowers you to shape a brighter way.\nOur people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.\nPosition Overview and Objectives:\nResponsible for Data Centre NOC operation - Oversee complex network components and are responsible for network management. They perform troubleshooting daily. The work of a NOC engineer entails maintaining network, servers, and telecom equipment in an organization.\nNetwork Monitoring: Monitor network systems, devices, and infrastructure to detect and resolve network issues promptly. This includes monitoring network performance, analyzing logs, and responding to alerts and incidents.\nTroubleshooting and Issue Resolution: Identify and diagnose network problems using various network monitoring tools, protocols, and techniques. Troubleshoot and resolve network issues, such as connectivity problems, network congestion, and hardware failures.\nIncident Management: Handle and manage network incidents, including recording incidents, escalating as needed, and ensuring timely resolution. Collaborate with cross-functional teams, such as network engineers, system administrators, and vendors, to resolve complex issues.\nNetwork Maintenance: Perform routine network maintenance tasks, including software upgrades, firmware updates, and configuration changes. Ensure that network equipment, such as routers, switches, and firewalls, are properly configured and updated.\nNetwork Documentation: Maintain accurate and up-to-date network documentation, including network diagrams, configurations, and procedures. Document network changes, troubleshooting steps, and resolutions for future reference.\nPerformance Monitoring and Optimization: Monitor network performance metrics and identify areas for improvement. Recommend and implement network optimization strategies to enhance performance, reliability, and scalability.\nSecurity Monitoring: Monitor network security systems, such as intrusion detection/prevention systems and firewalls, to detect and respond to security incidents. Collaborate with the security team to investigate and mitigate security threats.\nChange Management: Participate in change management processes, ensuring that network changes are properly planned, tested, and implemented with minimal disruption to network services.\nCollaboration and Communication: Collaborate with other IT teams, including network engineers, system administrators, and help desk personnel, to address network-related issues. Communicate effectively with stakeholders, providing timely updates on network incidents and resolutions.\nContinuous Learning: Stay up to date with emerging network technologies, industry best practices, and advancements in network monitoring tools. Continuously enhance technical skills through self-learning, training, and certifications.\nQualifications:\nMinimum 3 years’ experience of NOC operation in Data Centre / Telecommunication industry\nDegree or Diploma or related field (or equivalent experience)\nShift duty required, Provide 24 x 7 support.\nParticipates in the management of 24x7 NOC operations for assigned data centres, delivering standardized services including physical access, remote hands, hardware inventory management, installation and cabling, and data centre operations site management.\nDevelops and nurtures strong relationships with other technology organizations and identifies opportunities to provide additional service capabilities.\nPartners with the Critical Environment team to plan and execute agreed power maintenance events.\nFosters a culture of customer-focused behaviours and continuous operational improvement.\nParticipates in the delivery of data centre optimization and closure programs.\nPerform additional job duties as required.\nCertifications such as CCNA or equivalent is a plus.\nKnowledge and Experience:\n3 years Data Centre NOC Engineer experience at L2 preferred.\nStrong knowledge of networking principles, protocols, and technologies (eg. TCP/IP, DNS, DHCP, VPN)\nExperience with network monitoring tools and technologies (eg. SNMP, NetFlow, packet capture analysis)\nFamiliarity with network hardware, such as routers, switches, firewalls, and load balancers.\nUnderstanding of network security principles and practices.\nProficiency in troubleshooting network issues and conducting root cause analysis.\nLocation:\nOn-site -Johor Bahru, MalaysiaAt JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.\nJLL Privacy Notice\nJLL, together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.\nFor more information about how JLL processes your personal data, please view our Candidate Privacy Statement.\nFor additional details please see our career site pages for each country.","description_format":"text","description_chars":5955,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Continuous learning"],"hiring_locations":[{"name":"Malaysia","iso":"MY","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Real Estate Investment","Real Estate Brokerage","Real Estate Appraisal","Facilities Management"],"lifecycle":[{"event":"open","at":"2026-09-06T08:11:20Z"},{"event":"close","at":"2026-09-11T09:43:27Z"},{"event":"restore","at":"2026-09-15T00:23:01Z"}],"visa":[],"liveness":{"score":5,"band":"cold","label":"Long shot","p_open":1,"p_active":0.189,"p_room":0.28,"age_days":75,"expected_fill_days":7,"reasons":["conf:0","velocity","win:tail","crowd:brand"],"computed_at":"2026-11-09T06:03:00Z"},"pay":null,"html_url":"https://alion.io/job/jones-lang-lasalle-data-centre-noc-engineer","json_url":"https://alion.io/job/jones-lang-lasalle-data-centre-noc-engineer.json","meta":{"generated_at":"2026-11-10T04:13:57Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":9897,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-11T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.1,"usd":0.01,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":616},"rest":"https://alion.io/mcp/rest/get_company?id=616"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fjones-lang-lasalle-data-centre-noc-engineer"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":2,"usd":0.2},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fjones-lang-lasalle-data-centre-noc-engineer"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.1,"usd":0.01},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fjones-lang-lasalle-data-centre-noc-engineer"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/jones-lang-lasalle-data-centre-noc-engineer\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fjones-lang-lasalle-data-centre-noc-engineer"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":449416}},{"tool":"search_jobs","arguments":{"company":"jll.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":449416},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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