{"id":2846187,"url":"https://alion.io/job/jones-lang-lasalle-engineering-programs-performance-lead","title":"Engineering Programs & Performance Lead","company":{"id":616,"name":"Jones Lang LaSalle","domain":"jll.com","url":"https://alion.io/company/jones-lang-lasalle","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":100,"open_postings":397,"ghost_share":0.005,"stale_share":0,"repost_share":0.043,"time_to_fill_p50_days":7,"computed_at":"2026-10-21T05:46:15Z"}},"role":"Operations","role_family":"Operations","seniority":"lead","employment_type":"full_time","work_mode":"remote","remote_scope":"stated_countries","remote_scope_basis":"posting_text","remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["New York, United States","Charlotte, United States"],"countries":["US"],"hiring_countries":["US"],"hiring_countries_total":1,"salary":{"min":170000,"max":230000,"currency":"USD","period":"year","gross":null,"usd_annual":230000},"salary_estimate":null,"experience_years_min":null,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Incident Management","optional":false},{"name":"ServiceNow","optional":true}],"status":"live","first_seen_at":"2026-10-13T00:00:00Z","employer_posted_date":"2026-10-13","last_verified_at":"2026-10-22T04:05:12Z","board_verified":true,"closed_at":null,"days_open":9,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":9},"description":"JLL empowers you to shape a brighter way.\nOur people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.\nWhat this job involves:\nAs the Engineering Programs & Performance Lead, you will drive the strategy, governance, execution, and continuous improvement of engineering programs across a complex global portfolio. Reporting to the Global IFM Director with a dotted-line relationship to the Global Engineering Director, this senior leadership role serves as the critical connection point between engineering strategy and operational execution, ensuring standards, governance frameworks, training initiatives, and technical programs translate into measurable business outcomes across the field. You will lead multiple engineering functions responsible for standards and processes, change and incident governance, and engineering training and capability development while partnering closely with Regional Engineering leadership, account teams, subject matter experts, and client stakeholders. This role requires a leader who can combine operational credibility, strategic program management, analytical rigor, and executive communication to drive accountability across a matrixed organization. At JLL, we are collectively shaping a brighter way - for our clients, ourselves and our fellow employees - by creating more consistent, scalable, and operationally effective engineering programs that support resilient building operations and long-term portfolio performance. We embrace more innovative ways of working and prioritize opportunities to strengthen and advance your career, and this role will help champion continuous improvement, operational excellence, and collaborative leadership throughout the engineering organization.\nWhat your day-to-day will look like:\nLead the development, governance, and execution of strategic engineering initiatives, ensuring programs are aligned with portfolio priorities, operational objectives, and client expectations.\nProvide direct leadership and development for the Engineering Standards & Process, Change & Incident Governance, and Engineering Training & Capability teams.\nEstablish and maintain engineering standards, governance frameworks, operational playbooks, and implementation strategies that support consistent and scalable execution across regions.\nDrive integration between engineering strategy, change management, incident governance, corrective action processes, training programs, and operational performance measurement.\nPartner closely with Regional Engineering leadership to support regional adoption of engineering initiatives while preserving field ownership and accountability.\nDevelop performance frameworks, executive reporting, operational analytics, and KPI dashboards to measure program adoption, execution quality, operational outcomes, and emerging risks.\nLead continuous improvement efforts by identifying recurring operational issues, fragmented processes, manual workflows, and opportunities to improve systems, governance, and reporting mechanisms.\nSupport client and executive leadership discussions by translating complex technical initiatives into clear operational risks, business outcomes, corrective actions, and strategic recommendations.\nFoster a collaborative culture where engineering teams are empowered to thrive through strong governance, leadership development, operational accountability, and continuous learning.\nRequired qualifications:\nExtensive leadership experience within engineering operations, facilities management, commercial real estate, mission-critical environments, or similarly complex operational organizations.\nDemonstrated experience leading large-scale engineering programs, governance frameworks, operational standards, or enterprise-wide technical initiatives.\nStrong understanding of engineering operations, maintenance programs, operational risk management, change governance, incident management, and corrective action processes.\nProven ability to develop and implement performance frameworks, operational KPIs, executive reporting, and program governance methodologies.\nExperience leading cross-functional teams and influencing geographically dispersed stakeholders within complex matrixed organizations.\nStrong analytical, organizational, and strategic planning skills with the ability to translate technical information into actionable operational insights.\nExcellent executive communication and client-facing capabilities with experience presenting to senior leadership and operational stakeholders.\nDemonstrated ability to drive accountability, adoption, and measurable operational outcomes across multiple regions or business units.\nExperience with CMMS platforms, engineering reporting systems, operational analytics tools, and process optimization initiatives strongly preferred.\nPreferred qualifications:\nBachelor’s degree in Engineering, Facilities Management, Business Operations, Mechanical Engineering, Electrical Engineering, or a related discipline.\nProfessional certifications related to engineering, facilities management, project management, reliability, operational excellence, or change management.\nExperience designing and implementing enterprise engineering standards, operational playbooks, governance frameworks, or compliance programs.\nStrong background in training strategy, competency development, skills assessments, and engineering capability-building initiatives.\nExperience supporting integrated facilities management accounts or large enterprise clients within outsourced real estate services environments.\nFamiliarity with ServiceNow, Corrigo, asset-management platforms, incident-management systems, or engineering workflow tools.\nDemonstrated success leading operational transformation, continuous improvement, or systems optimization initiatives.\nAbility to connect engineering strategy, technology, operational execution, and field adoption into measurable business outcomes.\nWhat sets JLL apart is our culture of collaboration, locally and across the globe, making experience working across diverse operational teams, technical functions, and stakeholder groups highly valued.\nThis position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.\nExpected compensation for this position:\n170,000.00 - 230,000.00 USD per year\nFinal compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.\nLocation:\nRemote -Charlotte, NC, New York, NYIf this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!\n Personalized benefits that support personal well-being and growth:\nJLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits include:\n401(k) plan with matching company contributions\nComprehensive Medical, Dental & Vision Care\nPaid parental leave at 100% of salary \nPaid Time Off and Company Holidays\nEarly access to earned wages through Daily Pay\nAt JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.\nJLL Privacy Notice\nJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.\nFor more information about how JLL processes your personal data, please view our Candidate Privacy Statement.\nFor additional details please see our career site pages for each country.\nFor candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.\nJones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.\nPursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.\nPursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.\nPursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.\nCalifornia Residents only\nIf you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.\nPursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.\nPursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.\nAccepting applications on an ongoing basis until candidate identified.","description_format":"text","description_chars":10890,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":["Continuous learning","Parental leave"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Real Estate Investment","Property Management","Real Estate Brokerage","Facilities Management"],"lifecycle":[{"event":"open","at":"2026-10-19T11:08:36Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 45 · green card filings: 37","filings_12m":45,"filings_prev_12m":71,"green_card_filings_12m":37,"median_offered_wage_usd":127988,"route":null,"cap_exempt":false,"checked_at":"2026-10-15T11:24:14+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":40,"band":"fade","label":"Fading","p_open":1,"p_active":0.727,"p_room":0.55,"age_days":8,"expected_fill_days":7,"reasons":["conf:0","velocity","win:tail","comp:brand"],"computed_at":"2026-10-21T05:46:15Z"},"pay":{"stated_usd_annual":230000,"is_top_pay":true},"html_url":"https://alion.io/job/jones-lang-lasalle-engineering-programs-performance-lead","json_url":"https://alion.io/job/jones-lang-lasalle-engineering-programs-performance-lead.json","meta":{"generated_at":"2026-10-22T05:13:23Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":5996,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-23T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":616},"rest":"https://alion.io/mcp/rest/get_company?id=616"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fjones-lang-lasalle-engineering-programs-performance-lead"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fjones-lang-lasalle-engineering-programs-performance-lead"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fjones-lang-lasalle-engineering-programs-performance-lead"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/jones-lang-lasalle-engineering-programs-performance-lead\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fjones-lang-lasalle-engineering-programs-performance-lead"}]}