{"id":3316767,"url":"https://alion.io/job/jones-lang-lasalle-facility-assistant-boh","title":"Facility Assistant [BOH]","company":{"id":616,"name":"Jones Lang LaSalle","domain":"jll.com","url":"https://alion.io/company/jones-lang-lasalle","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":100,"open_postings":547,"ghost_share":0.004,"stale_share":0.133,"repost_share":0.038,"time_to_fill_p50_days":7,"computed_at":"2026-10-31T05:58:55Z"}},"role":"Operations","role_family":"Operations","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Melbourne, Australia"],"countries":["AU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":56000,"max_usd":123000,"period":"year","method":"role_country_seniority_unknown","sample_n":60},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-10-27T05:35:49Z","employer_posted_date":"2026-10-27","last_verified_at":"2026-10-31T06:31:16Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"JLL empowers you to shape a brighter way.\nOur people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.\nShaping the future of real estate for a better world\nAt JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.\nWe bring to life a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.\nJLL is a global leader in helping clients envision where people will live, work, play, shop, and eat.\nWhat this job involves:\nAs a Facilities Assistant for a Global Financial Services client, you will support the delivery of integrated facilities management (IFM) services across workplace operations, customer experience, operational administration, vendor coordination, and workplace support services within a corporate environment.\nThis hands-on role supports the successful delivery of IFM services, ensuring workplace operations are delivered safely, efficiently, professionally, and in alignment with contractual obligations, operational standards, KPIs, and workplace experience expectations.\nYou will work collaboratively with internal and external stakeholders, service providers, contractors, and workplace teams to maintain a safe, seamless, and high-performing workplace environment across both front-of-house and back-of-house operations.\nWhat your day-to-day will look like:\nFacilities Operations and Workplace Experience\nAssist with courier coordination, ad hoc mailroom support, and general workplace administration activities to support daily office operations. \nResponds to requests to help facilities department members accomplish job results to increase departmental efficiency. \nMaintains supplies and inventory by checking stock to determine inventory levels, anticipates needed supplies, places and expedites orders for supplies, and verifies the receipt of supplies.\nMaintains tidy office area to ensure orderliness of facility. Conduct regular inspections of floors to ensure faulty equipment is reported and repaired.\nConduct inspections of internal meeting rooms, assist with setting up seminar spaces including operable walls. Regularly check and tidy rooms. Re-set atrium furniture daily.\nCheck utility/print spaces, replace toners and paper supplies, tidy shelves and benches, remove unwanted material. Troubleshoot printer issues. Attend to lost-property tubs .\nMaintain and assist with locker register - set up lockers for new starters and terminations.\nProvide flexible operational support across reception, concierge, workplace services, and back-of-house functions as required.\nAdheres to Company policies and performance standards, completes all compulsory training\nVendor Management\nAssist with supervision of external contractors attending site, issue passes and sign in process\nSafety, Security and Compliance\nSupport workplace health, safety, security, emergency preparedness, and compliance activities in accordance with company, client, and regulatory requirements.\nConduct workplace inspections and identify, report, and escalate workplace risks, incidents, hazards, maintenance concerns, and compliance issues in a timely manner.\nSupport contractor compliance processes, visitor management procedures, Fire Warden responsibilities, evacuation procedures, and workplace safety initiatives where required.\nOperational Reporting and Site Support\nSupport the Facilities Site Lead and site team with operational coordination, workplace reporting, KPI/SLA tracking, administrative support, and service delivery follow-up activities.\nMaintain accurate operational records including service requests, inspections, incidents, workplace logs, stock levels, and vendor activities to support audit readiness, compliance, and operational reporting requirements.\nOperational Performance and Continuous Improvement\nDeliver workplace and facilities services in accordance with agreed KPIs, SLAs, operational procedures, workplace standards, and client expectations.\nDemonstrate flexibility, accountability, teamwork, and a continuous improvement mindset while supporting evolving workplace and operational requirements.\nRequired qualifications:\nExperience in facilities, workplace operations, administration, hospitality, reception, concierge, or customer service within a corporate environment. \nStrong interpersonal skills and the ability to quickly learn in a high performing team environment \nGood listening skills; able to take direction and execute on tasks with minimal supervision \nAdaptable; positive influence during time of change - process or management \nWillingness and eager to learn new technology, skills and enhance capabilities in an evolving environment \nExcellent verbal and written communication skills \nExceptional organizational, follow-up and time-management skills \nAble to multi-task and juggle competing priorities \nStrong attention to detail and exceptional follow-up skills \nMaintain at all times, the highest standards of ethics and integrity \nDemonstrates a commitment to continuous improvement and self-starter\nBenefits:\nGreat employee discounts off fitness, wellbeing & other renowned brands\n18 weeks paid maternity leave \nPrivate Health Insurance Discounts\nActive Social Club\nEmployee assistant program\nNovated Lease for EV cars\nPaid time off for volunteer work\nCareer Opportunities with Australia's #1 Commercial Real Estate firm\nPremium offices\nWhat you can expect from us:\nYou’ll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.\nAs an organisation, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity regardless of race, gender, age, sexual orientation or disability, and that is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.\nLocation:\nOn-site -Melbourne, VICJob Tags:\nIf this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!\nAt JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.\nJLL Privacy Notice\nJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.\nFor more information about how JLL processes your personal data, please view our Candidate Privacy Statement.\nFor additional details please see our career site pages for each country.\nJones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.","description_format":"text","description_chars":8956,"description_truncated":false,"requirements":{"experience_years_min":null,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Health insurance"],"hiring_locations":[],"hiring_excludes":[],"relocation_offered":false,"industries":["Real Estate Investment","Commercial Real Estate","Real Estate Brokerage","Facilities Management"],"lifecycle":[{"event":"open","at":"2026-10-27T05:35:49Z"}],"visa":[],"liveness":{"score":75,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.838,"p_room":0.9,"age_days":4,"expected_fill_days":7,"reasons":["conf:1","velocity","win:mid","comp:brand"],"computed_at":"2026-10-31T05:58:55Z"},"pay":null,"html_url":"https://alion.io/job/jones-lang-lasalle-facility-assistant-boh","json_url":"https://alion.io/job/jones-lang-lasalle-facility-assistant-boh.json","meta":{"generated_at":"2026-10-31T11:45:13Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":18124,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-01T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":616},"rest":"https://alion.io/mcp/rest/get_company?id=616"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fjones-lang-lasalle-facility-assistant-boh"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fjones-lang-lasalle-facility-assistant-boh"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fjones-lang-lasalle-facility-assistant-boh"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/jones-lang-lasalle-facility-assistant-boh\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fjones-lang-lasalle-facility-assistant-boh"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3316767}},{"tool":"search_jobs","arguments":{"company":"jll.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3316767},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. 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