{"id":3587469,"url":"https://alion.io/job/jones-lang-lasalle-facility-coordinator-22","title":"Facility Coordinator","company":{"id":616,"name":"Jones Lang LaSalle","domain":"jll.com","url":"https://alion.io/company/jones-lang-lasalle","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":100,"open_postings":588,"ghost_share":0.003,"stale_share":0.151,"repost_share":0.036,"time_to_fill_p50_days":7,"computed_at":"2026-11-04T06:34:25Z"}},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["New York, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":59400,"max":59400,"currency":"USD","period":"year","gross":null,"usd_annual":59400},"salary_estimate":null,"experience_years_min":2,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-10-29T00:00:00Z","employer_posted_date":"2026-10-29","last_verified_at":"2026-11-04T18:01:49Z","board_verified":true,"closed_at":null,"days_open":6,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":6},"description":"JLL empowers you to shape a brighter way.\nOur people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.\nFacility Coordinator - JLL\nWhat This Job Involves:\nAs a Facility Coordinator at JLL, you'll serve as the operational backbone of the mailroom, managing high-volume mail and package services for the client site. This role is responsible for managing incoming and outgoing mail, packages, courier services, and mailroom service requests while ensuring a high level of customer service for employees and visitors. You will utilize industry-leading shipping and tracking platforms including USPS, UPS, FedEx, Package Zen, and Nuvolo to coordinate deliveries, maintain package accountability, manage service tickets, and support daily mailroom operations. Success in this role requires exceptional organization, attention to detail, strong technology skills, and the ability to thrive in a fast-paced environment handling time-sensitive deliveries and requests.\nThis position serves as a key point of contact for employees, vendors, and shipping carriers, ensuring seamless execution of mail and package services while maintaining accurate records and operational efficiency.\nWhat Your Day-to-Day Will Look Like:\nMail & Package Operations\nReceive, sort, process, and distribute incoming mail, parcels, overnight shipments, and courier deliveries.\nPrepare and process outgoing shipments using USPS, UPS, FedEx, and other approved carriers.\nMaintain accurate shipping records, tracking information, and proof-of-delivery documentation.\nCoordinate same-day, overnight, and special shipment requests while ensuring adherence to carrier requirements.\nMonitor package inventories and storage areas to ensure timely pickup and delivery.\nInvestigate shipment discrepancies, lost packages, and delivery exceptions, partnering directly with carriers to resolve issues.\nPackage Tracking & System Administration\nUtilize Package Zen to log, track, and manage package receipt and delivery processes.\nMaintain accurate package accountability and chain-of-custody records.\nGenerate reports and tracking documentation related to package volume, delivery metrics, and operational activity.\nSupport continuous improvement initiatives by identifying process efficiencies within mailroom operations.\nNuvolo Service Management\nManage mailroom-related service requests and tickets within the Nuvolo platform.\nRespond to employee inquiries regarding mail, package deliveries, shipping requests, and mailroom services.\nMonitor ticket status and ensure timely completion of requests in accordance with service level expectations.\nMaintain accurate documentation and records within Nuvolo to support reporting and operational transparency.\nEscalate issues as needed and coordinate with internal teams to ensure successful resolution.\nFacility Support\nAssist with general facilities operations as needed, including office services support, supply management, and special projects.\nSupport workplace events, office moves, and other facility-related initiatives when required.\nMaintain mailroom equipment, shipping supplies, and inventory to ensure uninterrupted operations.\nRequired Qualifications:\n2-4 years of experience in mailroom operations, shipping and receiving, logistics coordination, workplace services, or facilities support.\nExperience utilizing shipping platforms such as USPS, UPS CampusShip, FedEx Ship Manager, or similar carrier systems.\nExperience managing service requests, ticketing systems, or workflow management platforms.\nStrong proficiency with Microsoft Office Suite, including Outlook, Excel, and Teams.\nExceptional organizational skills with the ability to manage multiple priorities in a fast-paced environment.\nStrong attention to detail and commitment to maintaining accurate records and documentation.\nExcellent customer service, verbal communication, and problem-solving skills.\nAbility to lift and move packages in accordance with site safety requirements.\nAbility to work independently while maintaining a high level of professionalism and accountability.\nPreferred Qualifications:\nExperience utilizing Package Zen or similar package-tracking software.\nExperience using Nuvolo or other facilities/service management platforms.\nBackground supporting corporate mailroom, workplace services, or office operations environments.\nKnowledge of USPS, UPS, FedEx, and courier shipping procedures and best practices.\nExperience generating operational reports and tracking service metrics.\nFamiliarity with mailroom security procedures, chain-of-custody practices, and package accountability standards.\nLocation: New York, NY\nSchedule: Monday-Friday, 9:00 AM-6:00 PM\nSalary/Comp: $28.00 hourly\nThis position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.\nExpected compensation for this position:\n59,400.00 - 59,400.00 USD per year\nFinal compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.\nLocation:\nOn-site -New York, NYJob Tags:\nIf this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!\n Personalized benefits that support personal well-being and growth:\nJLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits include:\n401(k) plan with matching company contributions\nComprehensive Medical, Dental & Vision Care\nPaid parental leave at 100% of salary \nPaid Time Off and Company Holidays\nEarly access to earned wages through Daily Pay\nAt JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.\nJLL Privacy Notice\nJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.\nFor more information about how JLL processes your personal data, please view our Candidate Privacy Statement.\nFor additional details please see our career site pages for each country.\nFor candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.\nJones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.\nPursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.\nPursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.\nPursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.\nCalifornia Residents only\nIf you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.\nPursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.\nPursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.\nAccepting applications on an ongoing basis until candidate identified.","description_format":"text","description_chars":9447,"description_truncated":false,"requirements":{"experience_years_min":2,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":null,"security_clearance":false,"languages":[]},"benefits":["Parental leave"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Real Estate","Real Estate Investment","Real Estate Brokerage","Facilities Management"],"lifecycle":[{"event":"open","at":"2026-11-01T13:56:30Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 45 · green card filings: 37","filings_12m":45,"filings_prev_12m":71,"green_card_filings_12m":37,"median_offered_wage_usd":127988,"route":null,"cap_exempt":false,"checked_at":"2026-10-29T16:27:21+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":37,"band":"fade","label":"Fading","p_open":1,"p_active":0.494,"p_room":0.75,"age_days":6,"expected_fill_days":7,"reasons":["conf:0","evergreen","wave","velocity","win:late","comp:junior,brand"],"computed_at":"2026-11-04T06:34:25Z"},"pay":{"stated_usd_annual":59400,"is_top_pay":true},"html_url":"https://alion.io/job/jones-lang-lasalle-facility-coordinator-22","json_url":"https://alion.io/job/jones-lang-lasalle-facility-coordinator-22.json","meta":{"generated_at":"2026-11-04T20:53:24Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":32303,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-11-05T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":616},"rest":"https://alion.io/mcp/rest/get_company?id=616"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fjones-lang-lasalle-facility-coordinator-22"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fjones-lang-lasalle-facility-coordinator-22"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fjones-lang-lasalle-facility-coordinator-22"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/jones-lang-lasalle-facility-coordinator-22\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fjones-lang-lasalle-facility-coordinator-22"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3587469}},{"tool":"search_jobs","arguments":{"company":"jll.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3587469},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); https://alion.io/mcp with an Alion account has everything. Docs: https://alion.io/developers"}}