Facility coordinator/executive

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Position: Facility Coordinator , Gurgaon

Business: Property and Asset Management, Gurgaon

What this job involves

You will be ensuring the operations as per mentioned below during your shift duty. Co-ordaniting with team and supporting the Property Manager / Assistant Property. Your key deliverables will be to:

1. Vendor Management

• Coordinate with housekeeping, security, engineering, pest control, landscaping, waste management, façade cleaning, and other service vendors.
• Monitor vendor manpower, attendance, performance, and compliance with contractual requirements.
• Follow up with vendors for pending works, quotations, service reports, and corrective actions.
• Maintain vendor-related documentation and service records.

Occupant / Tenant Coordination

• Attend to occupant complaints and service requests and ensure timely resolution.
• Coordinate with tenants/occupants for maintenance activities, shutdowns, access requirements, and facility-related communication.
• Maintain proper records of complaints and their closure status.
• Support tenant move-in/move-out and fit-out-related coordination, wherever applicable.

Safety & Statutory Compliance

• Assist in ensuring compliance with applicable statutory and safety requirements.
• Coordinate for periodic inspections, testing, certification, and renewal of statutory documents.
• Monitor fire & life safety systems and report any deficiencies immediately.
• Support fire drills, emergency preparedness activities, safety inspections, and corrective action tracking.
• Ensure required permits, checklists, and records are maintained.

8. Documentation & MIS

• Prepare daily, weekly, and monthly facility reports.
• Maintain records of PPM, breakdowns, complaints, inspections, vendor visits, statutory certificates, and compliance activities.
• Prepare MOMs and action trackers for meetings and follow up on pending actions.
• Maintain proper documentation for audits and management reviews.

Key Skills & Competencies

• Good communication and interpersonal skills.
• Strong vendor and occupant coordination skills.
• Good knowledge of commercial facility operations.
• Ability to manage multiple activities and priorities simultaneously.
• Good follow-up and problem-solving skills.
• Basic understanding of MEP and building services.
• Knowledge of safety and statutory compliance requirements.
• Good documentation and MIS/reporting skills.
• Proficiency in MS Office, particularly Excel and Word.
• Ability to work in a team and coordinate with multiple stakeholders.

Key Performance Indicators (KPIs)

• Timely closure of occupant complaints.
• Vendor performance and SLA compliance.
• Statutory compliance and timely renewal of certificates.
• Facility cleanliness and service quality.
• Accuracy and timely submission of MIS reports.
• Effective coordination during emergencies.
• Occupant satisfaction and service delivery.

Client:

You will be working on __MEC ___,which is a ___Commercial ____, located at ___Gurgaon____

Site dynamics:

1. Work Schedule:

2. Site team: e.g.: Property Manager +2

3. Other details if any.

Reporting:

You will be working with our operations team and reporting to the Property Manager / Technical Manager.

Sound like you? Here is what we’re looking for:

Being Analytical andMeticulous

Your role will involve coordination with various teams. You will be paying attention to detail and have excellent problem-solving skills. You will be using logic to trouble shoot problems; and assign and monitor maintenance projects. You should have a good knowledge of the working procedures.

Qualifications

 Graduate / Diploma in Facility Management, Engineering, Hotel Management, or a related discipline.

 Relevant certification in Facility Management will be an added advantage.

Experience

• 2-5 years of relevant experience in facility management, commercial buildings, corporate offices, malls, hotels, or similar facilities.
• Experience in handling vendors, occupants, maintenance coordination, and facility operations preferred

What we can do for you:

At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.

Apply today!

Location:

Scheduled Weekly Hours:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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