{"id":1173460,"url":"https://alion.io/job/jones-lang-lasalle-hard-service-lead","title":"Hard Service Lead","company":{"id":616,"name":"Jones Lang LaSalle","domain":"jll.com","url":"https://alion.io/company/jones-lang-lasalle","size_band":"5000+","is_staffing_agency":false,"is_intermediary":false,"ats_vendor":"Workday","truth_index":{"grade":"A","score":100,"open_postings":281,"ghost_share":0.004,"stale_share":0,"repost_share":0.025,"time_to_fill_p50_days":7,"computed_at":"2026-09-24T05:45:00Z"}},"role":"Operations","role_family":"Operations","seniority":"lead","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Singapore"],"countries":["SG"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":64000,"max_usd":167000,"period":"year","method":"global_role_cell_scaled_by_country","sample_n":684},"experience_years_min":3,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[],"status":"live","first_seen_at":"2026-09-24T09:22:13Z","employer_posted_date":"2026-09-24","last_verified_at":"2026-09-24T12:30:31Z","board_verified":true,"closed_at":null,"days_open":0,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":0},"description":"JLL empowers you to shape a brighter way.\nOur people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.\nWhat this job involves:\nAs the Hard Service Lead, you will be responsible for planning and executing strategies for Periodic Preventive Maintenance (PPM), Reactive Maintenance, and Minor Maintenance Projects, ensuring all activities are completed within KPIs and in a timely manner. You will supervise all Mechanical & Electrical (M&E) activities, leading both our internal engineering team and external vendor groups to manage tactical delivery on-site. In this role, you will serve as the key on-site point of contact for stakeholders and report directly to the Site Workplace Director.\nYou will lead, manage, and mentor a team of Engineers, Engineering Executives, Licensed Electrical Workers (LEWs), and Technicians. By providing technical thought leadership, you will drive engineering excellence and actively participate in key technical discussions. Additionally, you will work closely with the client’s line managers to develop and implement mechanical, electrical, and technical field strategies on-site.\nYour scope of responsibilities also includes managing the site M&E budget, inventory, contract services, material purchasing, and equipment/supplies. You will ensure workplace safety by participating in health and safety reviews, identifying potential risks, and supporting emergency evacuation procedures. As an expert in the field, you will remain flexible to take on other responsibilities to support both the engineering and facilities departments.\nWhat your day-to-day will look like:\nPeople Management\nDemonstrate and ensure to instill a culture in the team that match our ‘I am JLL’ core behaviours and values of being an Expert, Proactive, Innovative, Versatile, Team Player and valuing the Customer. \nManage and coach team.\nDevelop and sustain a high-quality well-motivated team.\nEnsure high staff morale, trust and work ethics.\nActively support an environment that supports teamwork, co-operation and performance\nexcellence within team.\nAssist in mentoring and enabling Training & Development of team members. \nClient/Stakeholder Management\nDeliver excellent customer service to meet on-site client’s expectations.\nBuild and develop effective relationships with key stakeholders &/or client and be\ncomfortable working across all levels.\nMonitor procedures to ensure client’s expectations are conveyed and worked upon.\nCommunicate effectively with clients/stakeholders.\nProcurement & Vendor Management\nManage Hard Service/Projects multiple vendors including hard and soft skills to deliver\nservices on time and within budget.\nSupport vendor procurement processes in accordance with agreed client procurement\nguidelines as well as Jones Lang LaSalle procurement best practices.\nContracts Management\nSupport to ensure that all contracts are professionally delivered at the right cost and in\nline with the Jones Lang LaSalle of Ethics.\nSupport monitor expiry of contracts and initiate re-procurement if needed.\nSupport continually assesses contracts to ensure best value delivered to the client.\nFinance Management\nSupport to ensure that the site’s financial operations are meeting targets and control\nrequirements.\nAssist and monitor financial processes to ensure account payable procedures are always\nfollowed.\nHealth & Safety Management\nSupport with the implementation and manage safety procedures to ensure the provision\nof a safe working environment.\nEnsure compliance with statutory regulations on fire, health and safety standards.\nSite Operations Management\nDevelop and implement maintenance regime and strategy.\nImplement Industry Best Practice operations\nMonitor to ensure all building procedures and performance measures are always\nmaintained.\nEnsure all Critical Environment (CEM) requirements are met.\nSeek ways to reduce costs and improve operational standards.\n24/7 emergency call support and site attendance are required.\nDrives continuous improvement projects to optimize operations and improve productivity\nto meet and exceed business objectives. Effectively leverages the Operations and Field Area to solicit ideas and understand\nproblems and challenges. \nRisk Management\nAssist in the implementation and management of a property risk management program.\nSupport the implementation and monitoring of disaster recovering and business\ncontinuity plans.\nFollow established escalation procedures and incident reporting procedures.\nAdhere to Jones Lang LaSalle’s business conduct by ensuring compliance with the firm’s\nguidelines, procedures and strategies. \nAchieve Key Performance Indicators and Service Level Agreement targets\nRequired Qualifications:\nBachelor's degree or equivalent in Mechanical Engineering, Electrical Engineering, Facilities Management, or a related technical field.\n3 to 5 years of experience in a hard services management or supervisory engineering role onsite.\nCandidate having a driving license class 3 is preferred.\nLocation:\nOn-site -SingaporeIf this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!\nAt JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.\nJLL Privacy Notice\nJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.\nFor more information about how JLL processes your personal data, please view our Candidate Privacy Statement.\nFor additional details please see our career site pages for each country.\nJones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.","description_format":"text","description_chars":7359,"description_truncated":false,"requirements":{"experience_years_min":3,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"bachelor","optional":false},"security_clearance":false,"languages":[]},"benefits":[],"hiring_locations":[{"name":"Singapore","iso":"SG","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Real Estate Investment","Real Estate Brokerage","Real Estate Appraisal","Facilities Management"],"lifecycle":[{"event":"open","at":"2026-09-24T09:22:13Z"}],"liveness":{"score":86,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.86,"p_room":1,"age_days":0,"expected_fill_days":7,"reasons":["conf:1","win:early","comp:brand"],"computed_at":"2026-09-24T13:31:35Z"},"pay":null,"html_url":"https://alion.io/job/jones-lang-lasalle-hard-service-lead","json_url":"https://alion.io/job/jones-lang-lasalle-hard-service-lead.json","meta":{"generated_at":"2026-09-24T13:31:35Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers"}}