Head of Development Tools
JLL empowers you to shape a brighter way.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
Head ofDevelopment Tools
Firm Overview
For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage, and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with annual revenue of$20.8 billionand operations in over 80 countries around the world, our more than108,000 employeesbring the power of a global platform combined with localexpertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAY. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated.
The Opportunity
We are seeking experienced Head Development Tools, reporting to the Head of Infrastructure Development. As a senior member of staff in InfrastructureDevelopment andwithinInfrastructure & Operations, this individual is responsible to build afuture-fit infrastructure and organization for JLL, developing and enabling resilient and adaptable infrastructure across the enterprise.
The Head of DevelopmentToolsbrings experience, knowledge, and future vision for transforming the infrastructure function including the management of the source code repository, CICD pipelines, golden imagines/patterns, OS, containers, immutable & resilient infrastructure, observability standards, tier 1, 2 and 3 support of tooling and tier 3 support fortooling,infrastructure & applications.
The role holder is a senior stakeholder in all relationships with externally sourced infrastructure and operations capabilities. Owns the direct points of contact and continuous engagement and improvement withInfrastructure andApplications Teams.
As a key member of the seniorInfrastructure Developmentleadership team this role contributes to the development and execution of the enterprise-wide Infrastructure and Application Development strategy and is responsible for ensuringInfrastructure Development andI&O strategy is fully aligned, positioningthe functionsto deliver compelling value to the infrastructure, application teams as well as the JLL Business
This individual is expected to support theHead of Infrastructure Development,SVP of I&O, the Infrastructure LeadershipTeam, the Chief Architect and VPs of Application Development under the CTO by implementingtoolingsolutions that align to the enterprise architecture framework and roadmap. He or she will also serve on IT planning and policymaking committees and will drive the development and adoption of enterprise technology standards, governanceprocessesand performance metrics.
Key Responsibilities
ToolingEcosystem: Ownership ofDevelopment Tools,which includes but not limited to, Observability, Operating Systems, Containers, Source Code and Pipelines.Responsible for nurturing a healthy engagement with stakeholders/users of the tooling and ensure that the usage of the tooling is measurablyhelping the stakeholder community
Create and execute strategy: Create and communicate a pioneering vision for Infrastructure Development, including the value proposition in digital transformation, optimization of cloud and adoption of innovative technologies, such as generative AI.
Optimize, redesign, and deliver engagement models for Infrastructure services: Streamlineengagement practices, enable a compelling digital employeeexperienceand improve the value the enterprise receives from infrastructure platforms and services.
Champion innovation. Take advantage of breakthrough technologies by embracing, and driving automation and observability
Manage andoptimizecloud environment: Create and execute strategies for cloud,edgeand on-premises infrastructure, and maximize the value the enterprise receives from investments in cloud services.
Develop and engage talent: Create future-proofing talent strategies to develop, upskill, andretainan adaptive workforce amid the impact of generative AI and automation and adopt leadership principles that engage teams and executives to change culture build soft skills and improve the employee experience.
Achieve operational excellence: Modernize to a cost-optimized, on-time, and stable hybrid infrastructure that addresses technical debt and minimizes risks of new initiatives. Build resilient platforms to power business growth.
Drive and communicate outcomes: Build relationships and collaborate effectively across various levels of the organization. Able to convey complex technical concepts and strategies that resonate with technical and non-technical stakeholders.
Define, Measure and Drive Success: Define the value of Infrastructure Development, includingobjectives, metrics and KPIs, and track outcomes against goals, such as reducing risk andoptimizingcost.
Drives the adoption of (and commitment towards) service improvements through a programmatic approach to continuous improvement which also measures impact and shares results.
Continuously evaluates the business value of Infrastructure Development, including the use of metrics such as Key Performance Indicators, Outcome Driven Metrics and Objectives and Key Results
Leadership Requirements
Strategic Vision: Has a clear strategic vision, with the ability to develop and communicate an Infrastructure Development vision that inspires and motivates staff and aligns with the IT and business strategy.
Outstanding Communication: Exceptional communication skills and ability to effectively communicate complex concepts to various audiences, including board members, executives, technical teams, and non-technical staff; aptitude tofacilitatecollaboration and build relationships across business lines is critical. Able to articulate Infrastructure Development approach to risk taking to nontechnical audiences in a way that increases sponsorship and support for ongoing endeavors
Business Acumen and Subject Matter Expertise: Strong business acumen, including industry, domain-specific knowledge of the enterprise and its business units. Deep understanding of current and emerging Infrastructure Development technologies and practices, and how other enterprises are employing them.
Change Management: Skilled at driving cultural change; Evangelizing and implementing transformational initiatives where the target stateincludedagile, DevOps, SRE, cloudadoption at scale. Able toconsolidateoperations capabilities in large, complex enterprise organizations to deliver improved efficiency, while balancing customer preferences for agility.
Team Leadership: Successful history of building and leading diverse teams; including fostering a collaborative, inclusive, and innovative work environment, as well as providing mentorship and professional development opportunities.
Risk Management:Possessanunderstanding of risk management principles and methodologies; ability to assess and prioritize risks effectively, develop risk mitigation strategies, and ensure that in-placed controls are aligned with governance and policy requirements.
Continuous Learning: Committed to continuous learning and staying up to date with the latest trends, technologies, and threats in the field of Infrastructure Development. This includes obtaining relevant certifications, attending conferences, and activelyparticipatingin industry forums and networks.
Ethical: Adheres to the highest ethical standards anddemonstratesintegrity by instilling a strong culture of ethical behavior within the Infrastructure Development function and across JLL.
Additional Requirements
Bachelor’s degree in science, Engineering;Master'sdegree preferred
10+ years of experiencewith Development Tools, with at least 5 years in a leadership role in a technical capacity in the cloud and/or advanced network areas, supporting SaaS ProductDevelopment teams
Strong knowledge of current and emerging technologies, including cloud computing, virtualization, observability, source code, CICD pipeline, containers, network architecture,protocolsand technologies, with an understanding of related IT security strategies
Strong experience creating resilient and immutable infrastructure
Strategic thinker with a proventrack recordof implementing large-scale IT initiatives
Strong analytical and problem-solving abilities
Experience as a collaborative and influential leader instilling confidence among stakeholders in FORTUNE 500 environments.
Established reputation as a bold thinking, progressive executiveexhibitingstrong levels of insight and exceeding stakeholder’s expectations.
Transformational leader who leads change with energy and resilience to propel the business forward; has the courage to make complex decisions and take calculated risks; adjusts style to accommodate individuals and the various phases of growth.
This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.
Estimated compensation for this position:
221,800.00 - 277,300.00 USD per yearThis range is an estimate and actual compensation may differ. Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.
Location:
On-site -San Francisco, CAIf this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:
401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
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Accepting applications on an ongoing basis until candidate identified.