{"id":1646810,"url":"https://alion.io/job/jones-lang-lasalle-lobbyclient-suites-concierge","title":"Lobby/Client Suites Concierge","company":{"id":616,"name":"Jones Lang LaSalle","domain":"jll.com","url":"https://alion.io/company/jones-lang-lasalle","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":100,"open_postings":571,"ghost_share":0.004,"stale_share":0.147,"repost_share":0.037,"time_to_fill_p50_days":7,"computed_at":"2026-11-03T05:54:40Z"}},"role":"Hospitality","role_family":"Hospitality","seniority":null,"employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Sydney, Australia"],"countries":["AU"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":53000,"max_usd":117000,"period":"year","method":"role_country_seniority_unknown","sample_n":60},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":true}],"status":"live","first_seen_at":"2026-09-30T00:00:00Z","employer_posted_date":"2026-09-30","last_verified_at":"2026-11-03T08:01:53Z","board_verified":true,"closed_at":null,"days_open":34,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":34},"description":"JLL empowers you to shape a brighter way.\nOur people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.\nShaping the future of real estate for a better world!\nAt JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.\nWe bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.\nJLL is a global leader in helping clients envision where people live, work, play, shop, and eat.\nWhat this opportunity involves:\nThe Client Suites Concierge is responsible for delivering a premium, tailored experience in our client’s client meeting spaces. This role ensures that clients and staff enjoy a seamless, professional environment conducive to productive meetings and positive business outcomes welcoming clients and staff with warmth and enthusiasm, anticipating their needs throughout their visit.\nThe Lobby Concierge is responsible for delivering exceptional guest experiences at our client’s corporate offices by ensuring all visitors and employees are assisted in a welcoming, professional, and friendly manner. This client-facing role provides the opportunity to combine your passion for service, brilliant people skills, and enthusiasm for creating a hospitality-focused workplace environment in support of our client’s operations.\nKey Responsibilities include:\nConduct regular floor walks, employing a proactive mindset to use all four senses to note opportunities to elevate the experience and address issues before they become problems\nFollow up with staff or guests when resolving issues to ensure expectations have been met and seek further opportunities to over-deliver\nCoordinate with client teams to prepare for client meetings, ensuring all necessary resources are available\nManage the client suites environment, maintaining cleanliness, organization, and brand consistency\nProvide knowledgeable assistance with technology and presentation equipment in meeting rooms Arrange and oversee catering services, ensuring timely delivery and presentation\nAct as a central point of contact for client-related queries and wayfinding within the suites\nManage visitor bookings using the guest management system Condeco\nIssue and reconcile guest and employee temporary passes, liaising with security and facilities management as needed\nDirect deliveries and manage their storage as required\nEstablish and follow protocols for welcoming media and distinguished guests\nManage orderly movement of people and provide support at turnstiles during peak period\nCollaborate with facilities management to address any maintenance or safety concerns promptly\nImplement and uphold service standards that reflect our client’s commitment to client satisfaction\nSound like you? This is what we’re looking for:\nExperience in customer service or hospitality, preferably in a corporate environment with strong interpersonal skills and a focus on creating positive client interactions is essential.\nYou can anticipate needs and provide proactive solutions in a fast-paced environment using discretion when handling confidential information.\nYou’ll have excellent communication skills, both written and verbal, a secondary language would be desirable.\nProficiency in Microsoft Office suite and familiarity with meeting room management systems\na positive, can-do attitude\nstrong interpersonal skills and natural rapport-building ability\nsomeone who brings energy and enthusiasm to the team\nBenefits:\nGreat employee discounts off fitness, wellbeing & other renowned brands\n18 weeks paid maternity leave \nPrivate Health Insurance Discounts\nActive Social Club\nEmployee assistant program\nNovated Lease for EV cars\nPaid time off for volunteer work\nCareer Opportunities with Australia's #1 Commercial Real Estate firm\nPremium offices\nWhat you can expect from us:\nAs an organization, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity and building an inclusive workplace. This is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We support applications from all underrepresented groups, including Aboriginal and Torres Strait Islanders, LGBT+, people with disability and people of all age, religions and race. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.\nApply today, quoting job reference numberREQ536092\nLocation:\nOn-site -Sydney, NSWIf this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!\nAt JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.\nJLL Privacy Notice\nJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.\nFor more information about how JLL processes your personal data, please view our Candidate Privacy Statement.\nFor additional details please see our career site pages for each country.\nJones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. 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