{"id":3364603,"url":"https://alion.io/job/jones-lang-lasalle-program-coordinator-transportation","title":"Program Coordinator - Transportation","company":{"id":616,"name":"Jones Lang LaSalle","domain":"jll.com","url":"https://alion.io/company/jones-lang-lasalle","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":100,"open_postings":525,"ghost_share":0.004,"stale_share":0.112,"repost_share":0.04,"time_to_fill_p50_days":7,"computed_at":"2026-10-30T05:48:23Z"}},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"explicit","locations":["Seattle, United States"],"countries":["US"],"hiring_countries":[],"hiring_countries_total":0,"salary":{"min":54100,"max":66200,"currency":"USD","period":"year","gross":null,"usd_annual":66200},"salary_estimate":null,"experience_years_min":1,"visa_sponsorship":true,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Microsoft Office","optional":false},{"name":"Outlook","optional":false}],"status":"live","first_seen_at":"2026-10-26T00:00:00Z","employer_posted_date":"2026-10-26","last_verified_at":"2026-10-30T07:07:25Z","board_verified":true,"closed_at":null,"days_open":4,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":4},"description":"JLL empowers you to shape a brighter way.\nOur people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.\nWhat this job involves:\nThis position is responsible for assisting with the implementation and promotion of employee commute programs, including parking, shuttles, rideshare, transit, carpool, bike, and walk options. You will provide timely and friendly customer service to client employees seeking information about commute options while becoming a Subject Matter Expert (SME) on commute modes available to employees. This role requires you to coordinate distribution of transportation passes, Carpool Permits, bus schedules, and other commute materials while creating and maintaining program documentation including policy documents, email templates, logs, and service records. You will coordinate with on-site facilitators and internal stakeholders to deliver high standards of the employee commute experience while conducting customer-facing on-site and virtual events and presentations specialized in outreach to client employees. Your ability to engage with client employees through showcases both in-person and online to present benefit information and conduct Q&A is essential to success in this role.\nWhat your day-to-day will look like:\nProvide timely and friendly customer service to client employees seeking information about commute options\nServe as a Subject Matter Expert (SME) on commute modes available to employees\nCoordinate distribution of transportation passes, Carpool Permits, bus schedules, and other commute materials\nCreate and maintain program documentation including policy documents, email templates, logs, and service records\nCoordinate with on-site facilitators and internal stakeholders to deliver high standards of the employee commute experience\nConduct customer-facing on-site and virtual events and presentations specialized in outreach to client employees\nEngage with client employees via showcases both in-person and online to present benefit information and conduct Q&A\nCollaborate with on-site teams within the commute program on tabling and other events to engage with client employees and promote the program\nCoordinate van pool group schedules and documents\nUtilize the digital platform to manage employee parking assignments, waitlists, and permit requests\nIdentify program and process optimizations and provide recommendations to improve efficiency, productivity, and performance\nTrack program KPIs and projects using various tools such as SmartSheet and Excel; provide reports on commuter behavior and program performance using data collected by the digital platform\nEnsure consistent data by auditing internal systems with records from external and internal stakeholder teams\nAssist with onboarding of new team members including interviewing and training\nDevelop an understanding of commute management platforms to ensure content integration with client systems and platforms\nPartner with shuttle vendor teams to solve real-time shuttle challenges and ensure a cohesive experience for shuttle riders\nPerform other duties as assigned or requested by management.\nRequired Qualifications:\nHigh School Diploma or GED\n1-3 years of customer service experience required\nAbility to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding\nAbility to write routine reports and correspondence\nAbility to respond to common inquiries or complaints from clients, co-workers, and/or supervisor\nAbility to effectively present information to an internal department and/or large groups of employees\nComfortable presenting in front of a large live audience or through virtual sessions\nComfortable meeting and engaging with new people with a warm and engaging demeanor\nAbility to assess circumstances, empathize, and offer help\nExcellent written and verbal communication skills\nAptitude for face-to-face conversation in a friendly and fast-paced environment\nAbility to respond to high-visibility escalations in a fast-paced and demanding environment\nBasic knowledge of financial terms and principles with ability to calculate simple figures such as percentages\nAbility to understand and carry out general instructions in standard situations\nAbility to solve problems in standard situations with basic analytical skills\nBasic skills with Microsoft Office Suite products such as Word, Excel, Outlook\nAbility to respond to a high volume of emails while simultaneously handling other projects; ability to adjust priorities as needed based on incoming requests\nAbility to present information in an interesting format that engages the audience\nAbility to work independently\nAbility to read and interpret road maps; may need to use GPS or other directional device\nAbility to work hand-held mobile technologies and applications\nExcellent organizational and time management skills\nTeam player willing to help others with questions and tasks\nAbility to work well under pressure with multiple deadlines and demonstrate a proactive approach to routine and non-routine occurrences\nAbility to work flexible work schedules based on business need\nPhysical ability to lift and move 30-40 boxes and operate a two-wheel dolly\nStrong problem-solving skills with high adaptability and flexibility.\nPreferred Qualifications:\nTransportation experience or knowledge of transit systems\nPrevious experience in corporate commute or transportation program coordination\nExperience with digital platforms for parking or transit management\nFamiliarity with SmartSheet or similar project tracking tools.\nLocation: On-site\nIf this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!\nAt JLL, we are collectively shaping a brighter way - for our clients, ourselves and our fellow employees. We choose to take the more inspiring, innovative, and optimistic path on our journey toward success. What sets JLL apart is our culture of collaboration, locally and across the globe, which allows us to create transformative solutions for the real estate industry. We support each other's wellbeing and champion inclusivity and belonging across teams.\nJLL is an Equal Opportunity Employer committed to diversity and inclusion.\nThis position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.\nExpected compensation for this position:\n54,100.00 - 66,200.00 USD per year\nFinal compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.\nLocation:\nOn-site -Seattle, WAJob Tags:\nGREFIf this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!\n Personalized benefits that support personal well-being and growth:\nJLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits include:\n401(k) plan with matching company contributions\nComprehensive Medical, Dental & Vision Care\nPaid parental leave at 100% of salary \nPaid Time Off and Company Holidays\nEarly access to earned wages through Daily Pay\nAt JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.\nJLL Privacy Notice\nJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.\nFor more information about how JLL processes your personal data, please view our Candidate Privacy Statement.\nFor additional details please see our career site pages for each country.\nFor candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.\nJones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.\nPursuant to the Arizona Civil Rights Act, criminal convictions are not an absolute bar to employment.\nPursuant to Illinois Law, applicants are not obligated to disclose sealed or expunged records of conviction or arrest.\nPursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.\nCalifornia Residents only\nIf you are a California resident as defined in the California Consumer Privacy Act (CCPA) please view our Supplemental Privacy Statement which describes your rights and disclosures about your personal information. If you are viewing this on a mobile device you may want to view the CCPA version on a larger device.\nPursuant to the Los Angeles Fair Chance Initiative for Hiring Ordinance, JLL will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.\nPursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.\nAccepting applications on an ongoing basis until candidate identified.","description_format":"text","description_chars":11072,"description_truncated":false,"requirements":{"experience_years_min":1,"management_years_min":null,"team_size_min":null,"manages_managers":false,"education":{"level":"high_school","optional":false},"security_clearance":false,"languages":[]},"benefits":["Flexible schedule","Parental leave"],"hiring_locations":[{"name":"United States","iso":"US","kind":"country"}],"hiring_excludes":[],"relocation_offered":false,"industries":["Real Estate","Real Estate Investment","Real Estate Brokerage","Facilities Management"],"lifecycle":[{"event":"open","at":"2026-10-27T22:32:23Z"}],"visa":[{"country":"US","licensed_sponsor":true,"evidence":"H-1B filings in 12 months: 45 · green card filings: 37","filings_12m":45,"filings_prev_12m":71,"green_card_filings_12m":37,"median_offered_wage_usd":127988,"route":null,"cap_exempt":false,"checked_at":"2026-10-29T16:27:21+00:00","sources":["US Department of Labor: LCA disclosure data (H-1B, H-1B1, E-3)","US Department of Labor: PERM disclosure data (green cards)"],"filings_for_role_12m":0}],"liveness":{"score":70,"band":"hot","label":"Hiring now","p_open":1,"p_active":0.777,"p_room":0.9,"age_days":4,"expected_fill_days":7,"reasons":["conf:1","velocity","win:mid","comp:junior,brand"],"computed_at":"2026-10-30T05:48:23Z"},"pay":{"stated_usd_annual":66200,"is_top_pay":true},"html_url":"https://alion.io/job/jones-lang-lasalle-program-coordinator-transportation","json_url":"https://alion.io/job/jones-lang-lasalle-program-coordinator-transportation.json","meta":{"generated_at":"2026-10-30T09:10:25Z","cache_seconds":300,"methodology":"https://alion.io/methodology","terms":"https://alion.io/terms","contact":"https://alion.io/contact","api":"https://alion.io/developers","about":"Alion is a live layer of people, companies and AI agents: who they are, whether they are real and active right now, what they do and how to work with them, readable by people and by agents and paid per call.","catalog":"https://alion.io/catalog.json","usage":{"tier":"crawler_verified","counted_by":"address","units_charged":1,"used_today":13164,"day_limit":null,"remaining_today":null,"minute_limit":300,"resets_at":"2026-10-31T00:00:00Z"}},"offers":[{"id":"company.slices","title":"One company in depth, by slice","status":"live","price":{"credits":0.02,"usd":0.002,"plus_per_slice":{"credits":0.05,"usd":0.005}},"unit":"per company, plus each slice with data","note":"the employer in depth","call":{"mcp_tool":"get_company","arguments":{"id":616},"rest":"https://alion.io/mcp/rest/get_company?id=616"},"human":"https://alion.io/catalog?offer=company.slices&for=job%2Fjones-lang-lasalle-program-coordinator-transportation"},{"id":"market.stats","title":"A market slice: pay, demand and time to fill","status":"live","price":{"credits":1,"usd":0.1},"unit":"per slice","note":"pay, demand and time to fill for this role and place","call":{"mcp_tool":"market_stats"},"human":"https://alion.io/catalog?offer=market.stats&for=job%2Fjones-lang-lasalle-program-coordinator-transportation"},{"id":"job.search","title":"Open jobs by role, technology, place, pay and visa","status":"live","price":{"credits":0.02,"usd":0.002},"unit":"per posting in a list","note":"similar open postings","call":{"mcp_tool":"search_jobs"},"human":"https://alion.io/catalog?offer=job.search&for=job%2Fjones-lang-lasalle-program-coordinator-transportation"},{"id":"company.verify","title":"Is this company real and active right now","status":"pilot","price":null,"unit":"per company","request":{"url":"https://alion.io/catalog/request","method":"POST","body":"{\"offer\": \"company.verify\", \"for\": \"job/jones-lang-lasalle-program-coordinator-transportation\", \"note\": \"what you need it for\"}"},"human":"https://alion.io/catalog?offer=company.verify&for=job%2Fjones-lang-lasalle-program-coordinator-transportation"}],"agent":{"mcp":"https://alion.io/mcp/jobs","mcp_open":"https://alion.io/mcp/open","next":[{"tool":"get_job","arguments":{"id":3364603}},{"tool":"search_jobs","arguments":{"company":"jll.com","detail":"compact"}},{"tool":"match_people","arguments":{"job_id":3364603},"note":"people open to offers who fit this vacancy"}],"note":"The same data through MCP tools: https://alion.io/mcp/open needs no sign-in (compact searches, postings, people); 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