Receptionist

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Workplace Lead - Receptionist

What this job involves:

As a Workplace Lead - Receptionist at JLL, you'll serve as the welcoming face of our clients' workplaces, creating exceptional first impressions while managing the dynamic flow of daily operations. This role goes beyond traditional reception duties-you'll be a key ambassador who ensures seamless workplace experiences for employees, visitors, and vendors alike. At JLL, we are collectively shaping a brighter way for our clients, ourselves and our fellow employees, and you'll play a vital part in bringing that vision to life each day. You'll coordinate front-of-house activities, oversee visitor management protocols, and collaborate with facilities and operations teams to maintain a professional, efficient, and welcoming environment. This position requires strong organizational skills, excellent interpersonal abilities, and a proactive mindset to anticipate needs and solve challenges as they arise. We embrace more innovative ways of working and prioritize opportunities to strengthen and advance your career, making this an ideal role for someone eager to grow within workplace services and facilities management.

What your day-to-day will look like:

• Greet all visitors, clients, and employees with warmth and professionalism, managing check-in procedures and ensuring security protocols are followed
• Coordinate meeting room bookings, catering arrangements, and audio-visual setup to support seamless business operations
• Serve as the primary point of contact for workplace inquiries, directing requests to appropriate teams and providing timely information
• Manage incoming calls, emails, and correspondence with efficiency and attention to detail
• Maintain reception area presentation standards, ensuring the space reflects a polished, organized, and welcoming environment
• Support mail and package distribution, tracking deliveries and coordinating courier services as needed
• Collaborate with facilities, security, and vendor partners to address workplace needs and resolve issues promptly
• Maintain accurate visitor logs, access credentials, and workplace databases in compliance with organizational standards
• Assist with workplace events, employee onboarding experiences, and special projects that enhance the overall workplace environment

Required qualifications:

• High school diploma or equivalent qualification
• 2+ years of experience in reception, front desk, customer service, or hospitality roles
• Exceptional interpersonal and communication skills with a service-oriented approach
• Strong organizational abilities and attention to detail in managing multiple priorities
• Proficiency in Microsoft Office Suite (Outlook, Word, Excel) and visitor management systems
• Professional appearance and demeanor aligned with corporate workplace standards
• Ability to handle confidential information with discretion and maintain professional boundaries
• Flexibility to adapt to changing priorities and respond calmly under pressure

Preferred qualifications:

• Experience in corporate reception or facility management environments
• Familiarity with workplace services platforms and integrated workplace management systems (IWMS)
• Background in hospitality, event coordination, or client-facing service delivery
• Multilingual capabilities to support diverse workplace populations
• Understanding of health, safety, and security protocols in corporate settings
• Previous experience working with property management or facilities service providers

Location:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.