Receptionist cum Mailer

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves:

As a Receptionist cum Mailer at JLL, you'll be the welcoming face of our organization while ensuring seamless communication flow across our operations. This dual-function role combines front-desk hospitality with critical mail and courier coordination, making you an essential part of our daily operations. You'll manage visitor experiences, handle incoming communications, and oversee the distribution of mail and packages with precision and care. At JLL, we believe the most effective teams are built when everyone is empowered to thrive, and this role offers you the foundation to develop professional skills in customer service, logistics coordination, and administrative excellence. Working in our collaborative environment, you'll interact with colleagues across departments, vendors, and clients, contributing to the efficient operation that supports our larger mission of shaping a brighter way for everyone we serve.

What your day-to-day will look like:

• Greet visitors warmly, verify appointments, issue visitor badges, and notify employees of guest arrivals while maintaining a professional and welcoming reception area
• Answer, screen, and direct incoming phone calls and emails promptly, ensuring callers receive accurate information or are connected to the appropriate department
• Receive, sort, log, and distribute incoming mail, packages, and courier deliveries to designated recipients across the office in a timely manner
• Coordinate outbound mail and courier services, including preparing packages for dispatch, scheduling pickups, and maintaining accurate records of all shipments
• Maintain reception and mailroom areas in an organized, secure, and presentable condition that reflects JLL's professional standards
• Manage visitor logs, meeting room bookings, and access control systems to support building security protocols
• Handle administrative tasks such as photocopying, scanning, filing, and maintaining office supplies inventory for reception and mailroom functions
• Respond to employee inquiries regarding mail, packages, and courier services with professionalism and efficiency
• Collaborate with building management, security personnel, and vendors to ensure smooth operations and resolve any issues that arise

Required qualifications:

• High school diploma or equivalent certification
• Minimum 1-2 years of experience in reception, front desk, customer service, or mailroom operations
• Strong interpersonal and communication skills with the ability to interact professionally with diverse audiences
• Proven organizational abilities and attention to detail in handling multiple tasks simultaneously
• Proficiency with basic computer applications including email, spreadsheets, and office management software
• Reliable, punctual, and able to maintain confidentiality when handling sensitive information
• Physical ability to lift and move packages weighing up to 25 pounds regularly

Preferred qualifications:

• Experience working in a corporate office environment or commercial real estate setting
• Familiarity with courier management systems, visitor management platforms, or building access control software
• Basic understanding of mailing procedures, shipping logistics, and packaging requirements
• Customer service training or certification demonstrating commitment to professional excellence
• Ability to remain calm and solution-oriented during high-volume periods or unexpected situations

Location:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.