Refrigeration Service Engineer
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Role Title
Retail-Commercial Refrigeration Service Engineer
Role Level
Professional
Location
UK
Relationships
Region Service Manager
Position Summary
We are seeking a skilled Retail/Commercial Refrigeration Engineer to join our team, responsible for the, maintenance, and repair of commercial refrigeration systems across retail locations throughout the UK.
Main Duties and Responsibilities
- Carry out planned preventative maintenance (PPM), reactive callouts, and emergency breakdown repairs on commercial refrigeration equipment, including:
o Remote packs and condensing units
o Cold rooms, chillers, and freezers
o Integral display cabinets
o HVAC/refrigeration hybrid systems (where applicable)
- Diagnose and repair mechanical and electrical faults in refrigeration systems.
- Perform installation and commissioning of new refrigeration equipment and systems.
- Ensure compliance with F-Gas regulations, health & safety standards, and company procedures.
- Maintain accurate service records, reports, and documentation via digital job management systems.
- Provide excellent customer service on-site, liaising with clients, store managers, and head office contacts to ensure clear communication and timely updates.
- Participate in an on-call rota to support emergency breakdowns outside of standard working hours.
- Maintain company vehicle, tools, and equipment in good working condition.
Experience and Qualifications
Qualifications
- F-Gas certification (Category 1) - essential.
- NVQ Level 2 or 3 (or equivalent) in Refrigeration & Air Conditioning.
- Knowledge of CO₂ refrigeration systems (transcritical/subcritical).
- Full UK driving licence.
Experience
- Minimum 3 years' experience in commercial refrigeration
- Experience with retail refrigeration systems preferred
- Familiarity with major refrigeration brands (SCM, Hussmann, AHT, etc.)
Location:
Remote -Hampshire, GBR, London, GBR, Milton Keynes, GBR, Oxfordshire, GBR, Reading, GBR, Slough, GBR, Surrey, GBRIf this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
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