Shift Engineer

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves:

As a Shift Engineer you'll provide frontline technical leadership during your assigned shift, ensuring mission-critical systems operate flawlessly around the clock. In this hands-on role, you'll lead technicians in executing quick-fix repairs, preventive maintenance, and vendor coordination while maintaining the operational integrity of complex electrical and mechanical infrastructure. You'll serve as the on-shift technical authority, monitoring critical equipment performance and keeping the Senior Engineer apprised of all conditions affecting building services. We're looking for a technically proficient engineer who thrives in fast-paced, 24/7 environments and takes pride in maintaining the reliability that our clients depend on.

What your day-to-day will look like:

• Provide onsite support and lead shift technicians who are hands-on in executing facilities quick-fix repairs, preventive maintenance activities, and vendor coordination and assistance during your assigned shift
• Oversee the efficient operations and maintenance of all building systems during the shift including electrical distribution, UPS, generators, HVAC, and fire protection, while providing day-to-day training and technical guidance to operating staff
• Supervise and direct critical technicians during the shift, monitor operation of electrical and mechanical equipment supporting the facility's critical operations, and apprise the Senior Engineer of any and all conditions affecting building services
• Work collaboratively with the Chief Engineer and Senior Engineer to ensure planned reactive and preventative tasks are completed on schedule, meeting or exceeding account service level agreements
• Oversee site technicians' schedules and assigned tasks during your shift, ensure all maintenance support technicians (MSTs) are properly trained to meet technical requirements, and provide training and support aimed at expanding the capabilities of the technician staff
• Support and ensure implementation of the client's and JLL's Critical Environment Management program, analyze the operation of various systems to determine the cause of any problems or malfunctions, and execute corrective action as required
• Prepare operational reports including weekly reports, monthly reports, incident reports, and other documentation as needed, contribute to developing annual maintenance plans, and recommend scheduling equipment to be taken offline for preventative maintenance

Required Qualifications:

• Bachelor's degree and Registered Mechanical Engineer (RME) or Registered Electrical Engineer (REE) license as required by local regulations
• 3-5 years of experience in data center engineering, operations, and maintenance supervision with hands-on technical expertise in mission-critical environments
• Experience in vendor management, procurement, and coordinating third-party contractors for equipment maintenance and repairs
• Strong knowledge in operations and maintenance of critical equipment including UPS systems, precision air conditioning units (PACU), fire detection and alarm systems (FDAS), and fire suppression systems (FSS)
• Strong knowledge of how to address and clear non-critical alarms registered on equipment, perform systematic troubleshooting, and escalate critical issues appropriately
• Good interpersonal skills with ability to communicate technical information effectively through both oral communication and written reports
• Proficiency in basic computer applications and software such as MS Office and Computerized Maintenance Management Systems (CMMS)

Preferred Qualifications:

• Strong technical exposure to HVAC systems, mechanical equipment, electrical power distribution, genset systems, and air conditioning technology with hands-on troubleshooting experience
• Background in electrical, mechanical, or civil engineering with demonstrated expertise in power distribution systems and backup generation infrastructure
• Strong knowledge of Critical Environment Management procedures and best practices for maintaining high-availability data center operations
• Strong background in vendor coordination and assistance with ability to effectively manage on-site contractor activities during shift operations
• Experience working in 24/7 operational environments with rotating shift schedules including nights, weekends, and holidays
• Basic Occupational Safety and Health (BOSH) certification or equivalent safety credentials with understanding of lockout/tagout procedures
• Familiarity with building automation systems and monitoring tools used in modern data center facilities

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If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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