Storage + Organization: Organizational Product Manager
JLL empowers you to shape a brighter way.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.
STORAGE + ORGANIZATION (S+O) SUSTAINING ORGANIZATIONAL PRODUCT MANAGER (OPM)
STORAGE + ORGANIZATION TEAM STATEMENT
We are a team that succeeds together. We invest in our growth, live our values*, and champion diverse perspectives that make our work exceptional.
We set high standards and equip one another to meet them. We expect accountability at every level (from leadership to every team member) because excellence is a shared responsibility.
POSITION NOTES
· JLL FTE
· 40 hrs/wk
POSITION DESCRIPTION
Support JLL’s Storage + Organization (S+O) team in the development, implementation, of a global product storage strategy to ensure that S+O is delivering on its contractual obligations. Manage and/or oversee 25,000+ square feet of storage space focusing on movement and organizational product flow. Bridge between key stakeholders both inside and outside of S+O. Assist in driving the ongoing evolution and expansion of the S+O program.
This role is 80%-100% onsite (four+ days per week), with the option to work remotely up to one day per week (Friday), depending on workload, team needs, and client expectations. The role can be very physically active and may require working on one's feet for a minimum of four hours at a time as well as repeatedly lifting items of up to 50lbs on a daily basis.
POSITION RESPONSIBILITIES
- Exhibit a complete alignment with the mission, vision, and values of S+O, setting an example and enforcing core values, connection agreements, goals, and professional standards.
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- Ensure adherence to S+O safety standards to maintain a safe working environment.
- Know Your Customer - understand the rhythm of the business.
- Establish a trusted advisor/partner relationship with clients and key partner counterparts as a subject-matter expert for storage and organization.
- Initiate client outreach to promote S+O support services.
- Conduct consultations with the business unit to strategically align client initiatives with S+O best practices and lean principles.
- Perform capacity/utilization studies as required to optimize storage and organization strategies.
- Report on activities and deliver presentations on team performance to all levels of leadership within S+O and the client business.
- Manage and ensure Organizational Project Coordinators (OPC) and Organizational Project Associates (OPA) have the guidance and support they need to execute organizational strategies and assist client teams.
- Spearhead key storage challenges and opportunities by developing a comprehensive storage strategy based on each client’s unique needs.
- S+O session agility by managing schedules, leading sessions, overseeing multiple sessions (6+ sessions per week), and/or providing hands-on assistance and support to the S+O team when needed.
- Drive adherence to established processes and demonstrate agility and creativity to meet dynamic business needs.
- Identify and promptly escalate opportunities and challenges to S+O’s Senior OPMs, Leadership team and operations.
- Provide quality control for documentation and key metrics to ensure accuracy and data integrity.
- Possess in-depth knowledge of existing S+O policies, procedures, and best practices, and actively train team members on these guidelines.
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- Actively participate and engage in key meetings.
- Undertake additional duties and initiatives as assigned, displaying adaptability and flexibility.
QUALIFICATIONS & PROVEN ABILITIES
- Comprehensive understanding of Lean/5S.
- Proficiency in Microsoft applications (PowerPoint, Excel, Word, Outlook) as well as Smartsheet.
- Outstanding spatial, organizational and time management skills and the ability to translate business requirements into space solutions.
- Exemplify behaviors that align with teamwork, excellence, and ethics.
- Exceptional self-awareness and able to apply it in productive ways.
- Team player who exhibits flexibility and a positive attitude in the face of constant change.
- Ability to take thoughtful, decisive action and follow through on commitments.
- Exhibits professionalism with excellent customer service, interpersonal and communication skills.
- Proven ability to adapt quickly and operate effectively and patiently in a fast-paced, constantly shifting environment.
- Discerns client needs quickly and determines highest priority -- focusing on the highest impact, greatest value activities.
- Dedicated to exceeding client expectations while ensuring compliance and excellence in service delivery are achieved.
- Proactive and eager to take the initiative, while also able to receive and act upon direction from leadership and adhere to standard team practices.
- Experience with process development, management, overseeing and directing the work of others.
- Strong conflict resolution skills.
- Previous S+O experience preferred.
*STORAGE + ORGANIZATION TEAM
· Mission: To empower all athletes* to create space for themselves and manage their storage needs in a way that gives them the utmost time and freedom to do what they love.
· Vision: Every athlete* knows how + where to find what they need in the shortest amount of time possible. Every product has its place and is returned to it when not in use. Athletes are happy and fully engaged in their work + play because they trust that the samples and materials they need to succeed are secure and accessible.
· Values: Teamwork, Excellence, and Ethics.
This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.
Location:
On-site -Beaverton, ORIf this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:
401(k) plan with matching company contributions
Comprehensive Medical, Dental & Vision Care
Paid parental leave at 100% of salary
Paid Time Off and Company Holidays
Early access to earned wages through Daily Pay
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
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