{"id":1414703,"url":"https://alion.io/job/jones-lang-lasalle-workplace-experience-coordinator-7","title":"Workplace Experience Coordinator","company":{"id":616,"name":"Jones Lang LaSalle","domain":"jll.com","url":"https://alion.io/company/jones-lang-lasalle","size_band":"5000+","is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":"Workday","truth_index":{"grade":"A","score":100,"open_postings":594,"ghost_share":0.003,"stale_share":0.152,"repost_share":0.035,"time_to_fill_p50_days":7,"computed_at":"2026-11-06T05:58:05Z"}},"role":"Administrative","role_family":"Administrative","seniority":"junior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Bengaluru, India"],"countries":["IN"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":5000,"max_usd":8500,"period":"year","method":"role_seniority_country_remote_cell","sample_n":24},"experience_years_min":2,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Google Workspace","optional":false},{"name":"Jira","optional":false},{"name":"Microsoft Office","optional":false},{"name":"Oracle ERP","optional":false},{"name":"Slack","optional":false}],"status":"live","first_seen_at":"2026-09-28T20:03:24Z","employer_posted_date":"2026-09-28","last_verified_at":"2026-11-06T19:12:31Z","board_verified":true,"closed_at":null,"days_open":38,"trust":{"level":"ok","repost_count":null,"flags":[],"days_open":38},"description":"JLL empowers you to shape a brighter way.\nOur people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.\nOverall Role\nAs the Workplace Experience Coordinator, you will own the day-to-day workplace experience and act as the first impression for employees, visitors, and partners. You will deliver a high-touch, high-impact workplace environment by combining warm hospitality, strong operational discipline, proactive communication, and practical follow-through.\nThis role works closely with the Workplace Manager, the local building community team, the serviced office or co-working partner, and other cross-functional stakeholders such as IT, Corporate Security and others. You will support daily operations, employee requests, workplace activations, events, vendor coordination, and broader regional initiatives that improve employee experience and operational excellence.\nThe ideal candidate is proactive, composed, service-minded, and comfortable making real-time decisions within agreed guardrails. They take ownership, solve problems with good judgement, and know when to escalate safety risks, major disruptions, material budget changes, policy decisions, or issues with broader site impact.\nDuties & responsibilities\nWorkplace Experience and employee hospitality\nServe as the first point of contact for employees, visitors, and partners in the office, providing warm, professional hospitality while following site security and visitor protocols.\nOwn the overall workplace experience day to day, proactively identifying and resolving issues end to end and escalating only where safety, material cost, scope, policy, or leadership decisions are required.\nFoster a welcoming and inclusive office environment by engaging routinely with employees, gathering workplace feedback, and creating a strong sense of community.\nMaintain visible workplace presence through regular floor walks, reception support, and employee touchpoints to ensure desks, meeting rooms, pantries, utilities, and shared spaces are clean, stocked, safe, and ready for use.\nRespond to employee requests and feedback through Jira, Slack, email, or other agreed channels with empathy, accuracy, and efficiency.\nOffice Operations and service delivery\nOversee day-to-day office operations, including mail, shipping and receiving, office supplies, snacks, general inventory, workspace readiness, and service follow-up.\nSupport meeting rooms, all-hands spaces, and other bookable areas by troubleshooting calendar clashes, room readiness, AV setup, and daily reset needs.\nSet up desks, provision workplace equipment, conduct office tours, and provide a memorable onboarding experience for new hires in partnership with Workplace and People teams.\nConduct site inspections and assessments to ensure building procedures, service standards, and performance measures are maintained.\nIdentify opportunities to improve operational standards, employee experience, efficiency, and cost effectiveness.\nEvents, activations and food program support\nCoordinate and execute on-site and remote events, including space booking, room layout, AV setup and takedown, guest greeting, catering, rentals, logistics, and post-event reset.\nManage event requests, changes, and last-minute needs calmly and efficiently while keeping stakeholders informed.\nPartner with catering, F&B, events, and logistics teams to ensure event delivery, food quality, timing, and guest experience meet expectations.\nSupport Workplace-led employee programs, office activations, company traditions, celebrations, and JAPAC cultural initiatives.\nPrepare monthly or quarterly event, program, and experience reports as required by the Workplace Manager.\nSite Operations\nCoordinate with external vendors and building partners for cleaning, maintenance, IT support, catering, access control, and day-to-day facilities needs.\nSupport and ensure that JLL KPIs and savings targets are met.\nMaintain strong working relationships with building management teams, including coordination of cleaning schedules, maintenance visits, access requirements, and site projects.\nAssist in the implementation of Industry Best Practice operations, in accordance with JLL’s OpsAIDE and JCAP standards and processes\nConduct site inspections and assessments to ensure all building procedures and performance measures are maintained always. Seek ways to improve operational standards and cost effectiveness\nPrepares monthly and quarterly reports in a timely manner for JLL reporting to client.\nPerform any ad-hoc tasks as directed by the Workplace Manager\nHealth & Safety Management\nAssist in carrying out safety procedures as requested\nMaintaining site induction registers and conducting training for vendors and employees where JLL acts as principal\nEnsure compliance with insurance, legal, health and safety obligations\nVendor Management\nResponsible in the procurement of vendors and services as required\nResponsible in the management of all contractors on site to ensure they perform to the required standards including inspection of vendors’ works\nResponsible in the management of vendor register. \nFinance Management\nAssist in financial processes to ensure that all financial management requirements are completed in a timely and accurate manner\nTrack budget-related details for events and workplace programs, escalating when costs, scope, risk, or safety considerations materially change.\nEnsure prompt and accurate management of purchase orders in JDE\nResponsible for Invoice and Payment process for vendors on JLL & client system.\nWhat You Will Need\n2-3 years minimum prior relevant experience in hospitality, facility / property management, operations and/or knowledge of commercial real estate, preferred \nStrong operational mindset with a genuine passion for creating meaningful employee and visitor experiences.\nProven ability to manage multiple priorities, competing requests, and time-sensitive tasks with strong attention to detail.\nExcellent written and verbal communication skills across email, Slack, in-person interactions, and stakeholder updates.\nAdaptable to the use of AI tools to support productivity and efficiency\nProficiency with Google Workspace and Microsoft Office; comfort using Jira, help desk tools, Slack, and other workplace systems.\nProfessional, positive, solutions-oriented style with exceptional customer service skills and sound judgement under pressure.\nAbility to work independently with limited supervision while collaborating effectively with local, regional, and global teams.\nExperience coordinating events, catering, AV, vendors, or serviced office environments is highly regarded.\nBasic familiarity with purchase orders, invoice processing, vendor management, or workplace reporting is preferred.\nWorking Expectations\nThis role is expected to be primarily on-site.\nThe role may require occasional overtime or after-hours coverage for events, incidents, office activations, or urgent workplace needs.\nThe successful candidate should be comfortable being highly visible in the office, walking floors regularly, engaging with employees, and taking practical ownership of workplace issues.\nLocation:\nOn-site -Bengaluru, KAScheduled Weekly Hours:\n48If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!\nAt JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.\nJLL Privacy Notice\nJones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.\nFor more information about how JLL processes your personal data, please view our Candidate Privacy Statement.\nFor additional details please see our career site pages for each country.\nJones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and/or overall selection process - you may email us at . This email is only to request an accommodation. 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