{"id":2842515,"url":"https://alion.io/job/joris-ide-senior-infrastructure-support-engineer-mwd","title":"(Senior) Infrastructure Support Engineer (m/w/d)","company":{"id":4448832,"name":"Joris Ide","domain":"joriside.de","url":"https://alion.io/company/joris-ide","size_band":null,"is_staffing_agency":false,"employer_type":"direct","is_intermediary":false,"listed_via":null,"ats_vendor":null,"truth_index":null},"role":"DevOps","role_family":"DevOps","seniority":"senior","employment_type":"full_time","work_mode":"on_site","remote_scope":null,"remote_scope_basis":null,"remote_working_hours":null,"hiring_geo_confidence":"structured","locations":["Ansbach, Germany"],"countries":["DE"],"hiring_countries":[],"hiring_countries_total":0,"salary":null,"salary_estimate":{"min_usd":64000,"max_usd":115000,"period":"year","method":"role_seniority_country_remote_cell","sample_n":40},"experience_years_min":null,"visa_sponsorship":false,"relocation_package":false,"has_equity":false,"technologies":[{"name":"Azure","optional":false},{"name":"ITIL","optional":false},{"name":"Power BI","optional":false},{"name":"Service Desk","optional":false},{"name":"Windows","optional":false}],"status":"live","first_seen_at":"2026-10-19T09:13:40Z","employer_posted_date":null,"last_verified_at":"2026-10-19T09:13:40Z","board_verified":false,"closed_at":null,"days_open":10,"trust":{"level":"not_scored","repost_count":null,"flags":[],"days_open":10},"description":"# (Senior) Infrastructure Support Engineer (m/w/d)\nWir suchen einen IT Infrastructure Support Engineer zur Verstärkung des bestehenden IT-Infrastruktur-Teams, das für die\ndurchgängige Konzeption, Verwaltung und den Support von Hardware und Software in einem paneuropäischen Kontext verantwortlich ist.\nDas Team gehört zum Joris Ide Service Desk Support Lead.\n## Anforderungen\nSie verfügen über mehr als 2 Jahre Erfahrung in einer ähnlichen Position.\nSie sind ein Teamplayer, der bereit ist, andere zu unterstützen, um ein\ngemeinsames Ziel zu erreichen.\nSie sind stark kundenorientiert und verfügen über gute Kommunikationsfähigkeiten.\nSie verfügen über Kenntnisse im Bereich Unternehmens-IT und sind mit dem Microsoft-Technologie-Stack (Windows, Office 365, SCCM/MECM/Intune, Azure (AD)) vertraut.\nSie arbeiten gerne in einem ergebnisorientierten, sachlichen Umfeld.\nSie verfügen über ein gutes Verständnis von ITIL.\nSie sprechen fließend Deutsch und Englisch.\nSie sind bereit, bei Bedarf zu verschiedenen Standorten zu reisen.\n## Wir bieten\nGemeinsam mit Ihren Kollegen sind Sie die erste Anlaufstelle für alle Vorfälle und Serviceanfragen.\nSie installieren und konfigurieren unsere IT-Hardware und -Software.\nSie stellen mithilfe von PowerBI-Dashboards die Compliance verschiedener Systeme (Antivirus, Patching, Verschlüsselung usw.) auf allen Geräten sicher.\nSie identifizieren wiederkehrende Probleme und leiten diese bei Bedarf an die entsprechenden internen Support-Teams weiter.\nSie warten unsere IT-Systeme und erstellen Dokumentationen für alle Nutzer.\nSie sammeln Erfahrung und entwickeln sich zu einem Fachexperten, der seine Kollegen bei technischen Fragen berät.\n## Wir bieten\nEin modernes, spannendes Arbeitsumfeld in einem motivierten Team\nFlache Hierarchien & Internationalität\nEigenverantwortliches Arbeiten mit vielseitigen Aufgaben\nPersönliche & fachliche Weiterentwicklungsmöglichkeiten\nBetriebliche Altersvorsorge\nKostenloser Kaffee & wöchentlicher Obsttag\nDienstradleasing\nTankgutscheine\nInteressiert? Überzeugen Sie uns mit Ihrer Bewerbung. Bitte senden Sie uns Ihre vollständigen Bewerbungsunterlagen (Anschreiben, lückenloser\nLebenslauf, Zeugnisse, Verfügbarkeit und Gehaltsrahmen) im PDF-Format per E-Mail an .\nDie JORIS IDE Gruppe ist einer der größten Hersteller von Stahlprodukten für die Bauindustrie. 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